Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


11450 posts

Uber Geek

Lifetime subscriber

#190701 9-Jan-2016 14:17
Send private message

Kiwibank has customer service on a different domain:

Is this really sensible from a phishing point of view? No it is not good training of customers to accept other sites.

Create new topic
9386 posts

Uber Geek

Lifetime subscriber

  #1466523 9-Jan-2016 14:34
Send private message

It is just a custhelp site with FAQ's. Many corporate businesses use custhelp (I don't know why, there are plenty of better solutions out there...).


11450 posts

Uber Geek

Lifetime subscriber

  #1466534 9-Jan-2016 14:37
Send private message

Not only. Customer contact mails are sent from that domain.


1508 posts

Uber Geek

  #1466588 9-Jan-2016 16:24
Send private message

The TLD has a cert on it with the wrong name. * That seems to be the Oracle product. Seems to be some kind of Oracle CRM/helpdesk type deal.
It should be hosted under the kiwibank domain to my mind. or something like that. The site is even just using a wildcard cert issued to Oracle.
It may not be hosting anything directly sensitive, but it doesn't look good and as said before, makes kind of OKs it for people visiting to associate kiwibank with alternate domains.

Try Vultr using this link and get us both some credit:

23385 posts

Uber Geek


  #1466590 9-Jan-2016 16:26
Send private message

According to banks it is fine to enter your details into a random .co.UK domain when prompted as part of a checkout process with verified by Visa so why would they care about customer service emails?


312 posts

Ultimate Geek

  #1466642 9-Jan-2016 18:20
Send private message

This is something I don't like about Kiwibank personally - everything feels very piece meal and like the left hand isn't part of the same body as the right. Eg this, their GE loans, etc

As for this specifically, I do think it gives people the wrong idea. Particularly those who are less savvy might get used to seeing and associate that with being ok and safe. I think it is a phishing risk.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25

Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53

Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48

Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44

Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41

Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07

New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58

Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10

Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30

Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14

Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17

Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56

Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28

Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.