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892 posts

Ultimate Geek
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Topic # 190785 12-Jan-2016 10:22
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I mentioned here a couple of weeks ago about the problems I was having with You Shop. Basically I ordered something from USA it arrived in NZ and was incorrectly Delivered to Shortland Street PostOffice instead of Browns Bay.

 

It then disappeared and NZPO could not trace it. I was getting ready to do a claim when I get an email from Postshop saying my parcel was in USA waiting for instructions and payment. It appears that parcel was sent back as its the same parcel tracking number etc. So after complaining to Post people I fork out for another lot of postage (told NZ Post I would want a refund when I get parcel) and parcel was on its way. NZ Post assured me they would keep a close eye on parcel this time. Parcel arrived two days ago at Airport went through Customs and was to be delivered today to post office. I checked parcel track today and it says parcel is undeliverable. ???>?? 

 

Rang Post tracking and after a lot of duck shoving I got a call back saying it could not be delivered to Browns Bay (no idea why) so the have sent it to Whangarei????
They said they will try and get it back..

 

Anyone want to take a bet that it will probably head back to USA.

 

I am at a loss what to do with this organisation. I understand that mistakes can happen but they seem to have no idea why or how to fix it.

 

I guess it is going the be the last time I use Youshop it has completely failed me.
 





Nexus 6P 32Gb
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11529 posts

Uber Geek
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  Reply # 1468282 12-Jan-2016 10:27
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I must admit that their offer has never really appealed to me.

 

 

There are some US based outfits that do a similar thing and their attention to detail is better....





Bee

593 posts

Ultimate Geek
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  Reply # 1468300 12-Jan-2016 10:59
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Is this some kind of toxic material? or overly large item?

Can't they just deliver to your house instead of a post office?

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Uber Geek
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  Reply # 1468313 12-Jan-2016 11:09
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892 posts

Ultimate Geek
+1 received by user: 29


  Reply # 1468322 12-Jan-2016 11:18
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It's a cellphone screen. All my mail goes to post office box they say its safer Ha. I am guessing they sent it out at 5am and he could not get into post office but t
What would be just crazy. Courier post deliver all sorts of parcels to my box




Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"
Samsung Galaxy SIV rooted
Asus Nexus Tablet 7.0

 


41 posts

Geek
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  Reply # 1479400 26-Jan-2016 21:55
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As far as I am aware couriers do not deliver to PO Boxes

 

 


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  Reply # 1479407 26-Jan-2016 22:08
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Sanco:

As far as I am aware couriers do not deliver to PO Boxes


 



Nz post owned ones do. Nz post owned youshop use Nz post owned couriers.

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