Handsomedan:
floydbloke:
The endless use of Covid as an excuse for pisspoor customer service.
I'm so over the whole "Sorry we are being affected by Covid" trope.
We've had two years to get used to this stuff...we used to get affected by Flu. seasonal sickness and other maladies. We didn't get constant excuses for poor service then. Just an apology.
I agree Covid is being used as an excuse but not to the extent that we all might think.
With Covid there is a 7 day isolation requirement meaning staff members will be off work for at least a week, there is no such requirement for the flu, people can turn up for work as soon as they are well enough, usually within a couple of days as anything longer generally requires a doctors certificate. Covid has a much bigger impact on staffing than the flu does.