Technofreak:
Behodar:
Companies that use modern technology to replicate age-old ways of doing things. In this case, no "contact us" form, no published email addresses, just "come back during business hours then sit in a queue for 20 minutes for the privilege of using our live chat".
Progress!!!!!!!!!!!!!!!!!
IKR, you used to have to go to their premises to be ignored but now you can do it from the comfort of your chair at home.