What's something small that really annoys you?

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Reply # 1785908 22-May-2017 11:56

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Company websites that make it really difficult to find an actual contact phone number .

They do this on purpose to stop their customers from ringing them.

Lenovo is a classic. They make it easy to find their phone number for sales, but really difficult to find the support number.

surfisup1000

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Reply # 1785917 22-May-2017 12:20

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Companies that offer price match guarantees but make it difficult to price match.

eg, tonys tyre service... they offer a price beat guarantee, but they don't say which tyres they stock. So, they want you to actually visit them first, at which point who can be bothered doing a price match?

Bunnings / mitre 10 etc are a bit similar, they will offer slightly different product numbers so that customers cannot price match. Maybe the only difference is the box but it is still an escape clause for them.

richms

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Reply # 1785925 22-May-2017 12:44

surfisup1000:

Companies that offer price match guarantees but make it difficult to price match.

Bunnings / mitre 10 etc are a bit similar, they will offer slightly different product numbers so that customers cannot price match. Maybe the only difference is the box but it is still an escape clause for them.

They will usually drop the shelf price to a few cents under the other ones price so that they then do not have to match, and when you take that photo to the other one they will refuse to match the price because they say that they only match advertised prices. They refuse to match it despite labels on shelves being advertising.

Richard rich.ms

floydbloke

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Reply # 1785940 22-May-2017 12:57

surfisup1000:

....

Bunnings / mitre 10 etc are a bit similar, they will offer slightly different product numbers so that customers cannot price match. Maybe the only difference is the box but it is still an escape clause for them.

....

I had a win with this once. I needed four of something at about $80 each. Both Bunnings and Mitre10 had it with the exact same SKU (they were PVC drain-gates, no packaging). Can't recall the exact price difference but Mitre10 was cheaper by a matter of a few cents. Bunnings came through on their '15% off' promise, I saved about $60. The Bunnings guy was rather stunned that they were dearer. Once confirmed though, he did nothing to hide his annoyance. I did nothing to hide my glee.

Most of the trouble in the world is caused by people wanting to be important. (T.S. Eliot)

Rikkitic

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Reply # 1785970 22-May-2017 13:55

I had a win some time ago with Mitre 10. A hatchet-faced lady rang the competitor to verify the price but then gave me the discount with no further problem.

I reject your reality and substitute my own. - Adam Savage

MileHighKiwi

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Reply # 1786062 22-May-2017 15:46

People who point out grammatical errors in library books by marking up the page.

mattwnz

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Reply # 1786066 22-May-2017 15:57

richms:

They will usually drop the shelf price to a few cents under the other ones price so that they then do not have to match, and when you take that photo to the other one they will refuse to match the price because they say that they only match advertised prices. They refuse to match it despite labels on shelves being advertising.

The advertised price, is the price on the shop fitment, so they should have matched that, as the shop fitting price is often the only way to show a competitors price. I recall a fair go story about one retailer reducing the price in their computer system, but not on the shop fitment, so refused to then price match.

But the whole thing isn't good for the consumer, especially in sectors where there isn't much competition in the market.

DarthKermit

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Reply # 1786738 23-May-2017 13:52

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When you have to phone customer service and your assigned customer number has more digits in it than the US national debt.

Behodar

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Reply # 1786876 23-May-2017 16:01

Who designs sites like this?!

First we have a full-screen title. Scroll past that and the content is jammed into the left half of the window, followed by the heading image a second time. Then we get to the code samples and they scroll horizontally because they don't fit the available space.

eracode

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Reply # 1786904 23-May-2017 16:47

Behodar:

Who designs sites like this?!

First we have a full-screen title. Scroll past that and the content is jammed into the left half of the window, followed by the heading image a second time. Then we get to the code samples and they scroll horizontally because they don't fit the available space.

I don't understand the code content but on an iPad the appearance is totally fine and all fits within screen etc.

Behodar

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Reply # 1786908 23-May-2017 16:52

Ah. Meanwhile, on the desktop:

richms

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Reply # 1786913 23-May-2017 16:59

Behodar:

Ah. Meanwhile, on the desktop:

Just as bad on a wider screen - just more whitespace on the left and purple on the right to take it to the window size.

Richard rich.ms

floydbloke

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Reply # 1787000 23-May-2017 18:51

When you're on a slow as.....wifi connection in a hotel and Android decides it needs to update 72,000 apps.

Most of the trouble in the world is caused by people wanting to be important. (T.S. Eliot)

Geektastic

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Reply # 1787129 23-May-2017 22:25

surfisup1000:

Company websites that make it really difficult to find an actual contact phone number .

They do this on purpose to stop their customers from ringing them.

Lenovo is a classic. They make it easy to find their phone number for sales, but really difficult to find the support number.

I just ring the number there is and ask to speak to support. It annoys them by jamming up their operators on non-sales calls...!

Geektastic

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Reply # 1787130 23-May-2017 22:27

DarthKermit:

When you have to phone customer service and your assigned customer number has more digits in it than the US national debt.

I had a related one today where the serial number on the product I had called support for was so small I - literally - needed a magnifying glass (yes, I do have one on my desk!) in order to read it! It was also very long.

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