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rugrat
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  #2327169 30-Sep-2019 15:58
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When getting a parcel tracking shows it sitting in a major city for days.

 

Current one from Australia, Sydney 6 days, and now 4 days sitting in Auckland on way to local depot.


Geektastic
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  #2327368 30-Sep-2019 23:35
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rugrat:

 

When getting a parcel tracking shows it sitting in a major city for days.

 

Current one from Australia, Sydney 6 days, and now 4 days sitting in Auckland on way to local depot.

 

 

 

 

How about this message from DHL Tracking

 

 

 

EVENT CATEGORY
28 Sep 19 5:02 AM - Delivery arranged, no details expected - NZ REGIONAL SERVICE AREA,NEW ZEALAND

 

 

 

Delivery arranged? 2 days ago? 

 

 

 

In PO Box? No.

 

At house? No.

 

 

 

Current whereabouts? Unknown.






kingdragonfly
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  #2327382 1-Oct-2019 07:25
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Tracking packages in NZ is always a problem,.

I had a package sitting in Customs for 2 weeks, waiting on tax bill.

The first I heard about it was the Hong Kong shipper telling me about it. Tracking information just said "in transit"

BlueShift
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  #2327396 1-Oct-2019 08:14
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floydbloke:

 

The way Stuff keeps referring to Phil Kearns as a 'Wallaby Great'.

 

I find him an annoying, one-eyed pillock.

 

 

 

 

Potayto, potahto...


Geektastic
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  #2327784 1-Oct-2019 15:16
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kingdragonfly: Tracking packages in NZ is always a problem,.

I had a package sitting in Customs for 2 weeks, waiting on tax bill.

The first I heard about it was the Hong Kong shipper telling me about it. Tracking information just said "in transit"


Why? Genuine question. Why is it so bad here?





SirHumphreyAppleby
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  #2327865 1-Oct-2019 16:50
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Not something small... a couple of orders of magnitude greater than small actually, but I needed to vent my frustration somewhere.

 

This afternoon I received an e-mail telling me a credit card payment failed. I tried again manually, where again it failed.

 

Turns out my credit card, which is meant to expire at the end of the month, has been expired a month early. Nobody can give me an explanation for why this has happened, but the replacement card was 'sent' yesterday. They refuse to reactivate my old card, and consider it too much of a security risk to tell me the security code on the new one, even if they lower my limit temporarily, so now I need to hope they can pull the card from the queue and courier it to me urgently. In the meantime, one payment has already failed, two more will fail today or tomorrow, and I can't book my holiday as I depend on the card's travel insurance.

I'm quite annoyed with the ASB right now.


networkn
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  #2327866 1-Oct-2019 16:52
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I predicted a similar thing with my own heavily used card and INSISTED they send out a new card early. I was on the money and my card expired, thankfully the new one was in my top drawer. Wasn't ASB either. 

 

 


richms
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  #2327950 1-Oct-2019 18:08
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SirHumphreyAppleby:

 

Not something small... a couple of orders of magnitude greater than small actually, but I needed to vent my frustration somewhere.

 

This afternoon I received an e-mail telling me a credit card payment failed. I tried again manually, where again it failed.

 

Turns out my credit card, which is meant to expire at the end of the month, has been expired a month early. Nobody can give me an explanation for why this has happened, but the replacement card was 'sent' yesterday. They refuse to reactivate my old card, and consider it too much of a security risk to tell me the security code on the new one, even if they lower my limit temporarily, so now I need to hope they can pull the card from the queue and courier it to me urgently. In the meantime, one payment has already failed, two more will fail today or tomorrow, and I can't book my holiday as I depend on the card's travel insurance.

I'm quite annoyed with the ASB right now.

 

 

Its absurd that your ability to spend money online is dependant on them sending out a redundant piece of plastic with that top secret number on it that never changed and is a huge security risk, but not a big enough risk for banks to actually do something about it. The whole card industry is really backwards and annoying. Why do I have to enter numbers off a card into a computer to buy things? Why does the ability for existing payments to go thru stop just because of an arbitary date printed on a card? Why does the card even need to expire since they can tell if the card is compromised when processing it. Why are the numbers I cant let anyone see still embossed in the card like its the 1980s with zipzap machines? So much inconvenience for the use that banks call "security"





Richard rich.ms

SirHumphreyAppleby
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  #2327952 1-Oct-2019 18:25
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richms:

 

Its absurd that your ability to spend money online is dependant on them sending out a redundant piece of plastic with that top secret number on it that never changed and is a huge security risk, but not a big enough risk for banks to actually do something about it. ... So much inconvenience for the use that banks call "security"

 

 

Access to card details is only one data breach away, yet somehow the bank considers is more of a risk that a card might get stolen and used by someone who magically knows my PIN (Paywave can be disabled). It's absurd.


mudguard
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  #2327956 1-Oct-2019 18:42
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Annoying is my faithful Nexus 7 2013 intermittently not connecting via cellular. It can see the networks, IE it changes from 4G to 3G but the browser and apps thinks it's offline. Previously popping the SIM in and out used to fix it but not this time. I can't be bothered with a full reset yet.
Managed to get six years of pretty heavy use from it :(

  #2328002 1-Oct-2019 20:15
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Had my credit card blocked by a major bank a few years ago after I'd booked a train ticket with Amtrak in the US.

 

 

No phone call, no email, no attempt to get in contact to see if it might have been a legit transaction. Despite me booking Amtrak several times before.

 

 

And despite having paid for an airfare to the US using it.

 

 

Unblock the card? Nope, can't be done. Once it's done that's it.

 

 

And we were on holiday in NZ at the time so no use of credit card for the next week.

 

 

Annoying since some train companies require you to show the actual visa it was booked with as ID so it meant having to travel with the blocked card just in case.

 

 

Apology? Might have been a small one over the phone - mind went blank thinking of what this would mean to all my prebooked stuff the US.

 

 

No letter, no fee rebate, nothing else.

 

 

Idiots.

MadEngineer
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  #2328192 1-Oct-2019 22:10
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Westpac have just moved us from visa to mastercard.  There's still a year to go on the old card and it still works. Process is easy - card came with a letter and sticker saying just to use the card at any terminal entering your existing PIN and it will be then OK to use as normal for paywave/online etc.  I even got it added to apple pay no problem.  Went through my credit card statement and updated where i've got it used for payments.

 

Interestingly one of the places had my credit card with an expired date from years ago and it was still working.

 

So where's the problem? Well, it was all super smooth until tried to do the same with Vodafone.





You're not on Atlantis anymore, Duncan Idaho.

MurrayM
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  #2328246 2-Oct-2019 08:32
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MadEngineer:

 

Interestingly one of the places had my credit card with an expired date from years ago and it was still working.

 

 

Yeah I've noticed this. Some companies want you to update your card details when your old card expires (Vodafone did this to me yesterday) and others don't seem to care and are able to keep billing you years after the card they've got on file has expired.


SirHumphreyAppleby
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  #2328255 2-Oct-2019 08:46
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MurrayM:

 

Yeah I've noticed this. Some companies want you to update your card details when your old card expires (Vodafone did this to me yesterday) and others don't seem to care and are able to keep billing you years after the card they've got on file has expired.

 

 

It used to be that companies would just add three years to the expiry date and everything would work fine.

 

One of the payments I expected to fail actually went through last night. I'm not sure why a payment via Paypal would be accepted, but MyLotto couldn't process their regular subscription payment.

 

The problem now is the CV2 nonsense. The rules around how it is stored and used don't seem to be consistent... what is its purpose exactly? I thought it was to confirm the card was physically in the posession of the person. It shouldn't be relevant beyond the initial verification, and everything should just roll over to the new card.


Shadowfoot
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  #2328275 2-Oct-2019 08:56
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SirHumphreyAppleby:

 

It used to be that companies would just add three years to the expiry date and everything would work fine.

 

One of the payments I expected to fail actually went through last night. I'm not sure why a payment via Paypal would be accepted, but MyLotto couldn't process their regular subscription payment.

 

The problem now is the CV2 nonsense. The rules around how it is stored and used don't seem to be consistent... what is its purpose exactly? I thought it was to confirm the card was physically in the posession of the person. It shouldn't be relevant beyond the initial verification, and everything should just roll over to the new card.

 

 

No one is allowed to store your CVV. If they have tokenised your card then they don't need to have it.

 

Some banks will allow recurring transactions to be processed on a card after the expiry date. Some businesses track the expiry date and ask the customer to update their details. 






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