I'm annoyed on behalf of a friend. He had a deal from his ISP to get nine months of a streaming service for free. Three months later it tells him that his subscription has expired. The streaming service told him to take it up with the ISP, and the ISP says that it was always a three-month deal and that a nine-month deal never existed. This is despite the fact that the ISP is still advertising the nine-month deal on its site as we speak.
The Commerce Commission would love to know more.