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D.W

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  #1475669 20-Jan-2016 19:58
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Lias:

 

To answer the multiple "Why" questions, because I'm sick of companies making stuffups like this (most of which are NOT as obvious as a $1 ipad), and simply not caring or bothering to double check things on their public facing websites, because they know that if they do stuffup, there are no consequences for them.

 

The CGA is very good at ensuring consumers win over retailers in many ways, but lagging here. Either start forcing them to provide at the price advertised, or start whacking massive fines on them. If they got fined 10% of their annual gross profits every time they made these mistakes, they simply wouldn't make these mistakes.

 

 

 

There absolutely are consequences for them, and the only reason I can imagine someone is "sick of them" is if they keep trying to buy these obviously mispriced items and have to wait to get their money back, which should be an obvious risk you are prepared to take before you purchase the item. Other than that these instances are incredibly rare when you look at how often pricing is updated on NZ online stores, and you don't have to involve yourself with them at all when you can see its obviously a pricing error, generally all you're doing is creating more work for the retailer to undo and wasting your own time. 


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  #1475678 20-Jan-2016 20:19
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Looks like they are going to appeal to the people who got the iPads good nature and ask to give them back but they are not going to pursue it.





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  #1475692 20-Jan-2016 20:42
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I'm waiting for the first "$1 buy now " property on trademe ...




Involuntary autocorrect in operation on mobile device. Apologies in advance.


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  #1475698 20-Jan-2016 21:07
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Mspec:

 

Looks like they are going to appeal to the people who got the iPads good nature and ask to give them back but they are not going to pursue it.

 

 

 

 

IMO they have to persue it otherwise it will mean that people will believe next time it happens, that they too will get an almost free product. It will also likely mean that more people will take up such an offer, and people who didn't take it up because they didn't think it would be honoured, will next time. I mean, I wouldn't have minded a 50cent ipad. 

 

If they don't persue it, then I think it will indicates to both consumers and the disputes tribunal, that they don't believe they have much of a case. But I think they do have a strong case, as it was obviously an error. But if HN customers are winning their cases at the DT, then that is a bit of a concern for retailers who make these sorts of errors.


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  #1475699 20-Jan-2016 21:08
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According to stuff they are no longer persuing the iPads they gave away.




Involuntary autocorrect in operation on mobile device. Apologies in advance.


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  #1475700 20-Jan-2016 21:10
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joker97: I'm waiting for the first "$1 buy now " property on trademe ...

 

 

 

There are often $1 auctions. But I believe auctions ARE legally binding for the price that they go for, unlike stores who make a pricing error. But it is interesting if a store decides to have a $1 auction for a TV, and they only get $1 for it, whether they can pull out of the sale saying that initial start price was an error. I do recall this happening before, and the store ended up honouring it.


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  #1475701 20-Jan-2016 21:13
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joker97: According to stuff they are no longer persuing the iPads they gave away.

 

 

 

Doesn't that make you wish that you had taken advantage of the deal, even though it was obviously an error? I wonder how many people on here would have taken up the offer if they knew about it? I don't think I would have,  but I didn't take up the LG smartwatch a year or so ago as I knew that was also an error, but they ended up honouring that.


 
 
 
 


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  #1475702 20-Jan-2016 21:15
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AFAIK there problem that some people took bunch of iPads :) Anyway, they accepted reality and gave them go.


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  #1475765 20-Jan-2016 22:37
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If anyone's interested, here's a similar example that occurred in the UK (everything on a website priced at £34.99!) and what the position is there, just for comparison.

 

 

 

 






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  #1475791 20-Jan-2016 23:49
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Apparently they are going to phone people up to ask them to return them. But aren't people just going to put the phone down. I think they would be far better to write them a kind letter asking for tehm to be returned. I think a good percentage of people will return them to be honest.  Apparently it was on 17 people that took up the offer, so it wasn't a big number.




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  #1475861 21-Jan-2016 08:26
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mattwnz:

Apparently they are going to phone people up to ask them to return them. But aren't people just going to put the phone down. I think they would be far better to write them a kind letter asking for tehm to be returned. I think a good percentage of people will return them to be honest.  Apparently it was on 17 people that took up the offer, so it wasn't a big number.



But didn't some people 'buy' more than one unit? If posit the kind of person who was happy to rip off an organisation for many thousands of dollars may also be unlikely to be keen to return them!

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  #1475884 21-Jan-2016 09:00
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163 people bought 671 units. Something like that.




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  #1475886 21-Jan-2016 09:02
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joker97: 163 people bought 671 units. Something like that.

 

 

 

 

 

Kind of shows that people did know it was a mistake, that is like 4 ipads for each person.

 

 

 

 


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  #1475889 21-Jan-2016 09:08
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From stuff article...

 

"About 126 people had bought more than 600 iPads for one Fly Buys point and the company realised purchased iPads could be hard to get back.

 

About 17 members had successfully collected the iPads from Noel Leeming stores, which Fly Buys would like back but would not force customers to return."

 

Reading that would indicate to me that only 17 people actually got them, the rest would have had their deal cancelled.

 

 





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  #1475895 21-Jan-2016 09:16
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xpd:

 

From stuff article...

 

"About 126 people had bought more than 600 iPads for one Fly Buys point and the company realised purchased iPads could be hard to get back.

 

About 17 members had successfully collected the iPads from Noel Leeming stores, which Fly Buys would like back but would not force customers to return."

 

Reading that would indicate to me that only 17 people actually got them, the rest would have had their deal cancelled.

 

 

 

 

 

 

Yes a min of 17 ipads, it could also be a much higher number depending on how many of them ordered more than 1


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