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7593 posts

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  Reply # 1631683 16-Sep-2016 12:07
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Well I'm completely baffled by the Powerswitch site.

 

I'm on a standard day/night plan with Contact - they have a huge list of plans. I get "22%" prompt payment / online payment and no paper invoice discount.  Actually to be accurate, it's 20%, then 1% then 1%.

 

I enter usage data etc either annual or monthly, hit the go button and it comes back telling me that I can save almost $600/year.  Problem is that when I look at details of the plan, the cost per kw/h for both day and night are higher than what I'm actually paying, and at best only offset by a small possible reduction in daily charge.

 

It makes no sense to me at all, nor does it when everything is averaged into total cost per year saving.

 

I'm paying net price (incl GST - less discount) per annum:

 

28.7 per kwh peak x 8000 units = $2296

 

12.0 per kwh off-peak x 3000 units = $360

 

Fixed charge + EAL = $310 approx

 

Total about $2966 PA net.  That seems right.

 

"Powerswitch" tells me that on "estimated cost" I can save about $560 per year, but when I look at the suggested plan, it's also from Contact, looks exactly the same as the plan I'm on, but the net (including GST, less the same discount I'm already getting) peak and off-peak rates are higher than I'm paying now, fixed fees the same.

 

Something seems to be very broken with Powerswitch, and I don't know what it is.

 

I don't think I'm going nuts or have become mentally challenged.  The Powerswitch site appears to be kaput.

 

... I just got off the phone to Contact.  The plan I'm on is an old one - it's not on the Powerswitch site.  But anyway I entered day and night kwh use on the updated but nearly identical version of the plan I'm on (which actually would save me enough to buy a cup of coffee per year).  My off-peak rate is a little high.  The rates quoted on Powerswitch for the Contact plans are very wrong -it's still telling me I can save $560. The annual total estimated bill and hence savings which could be achieved are completely unreliable.  What a shambles.

 

 

 

 


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  Reply # 1631720 16-Sep-2016 12:55
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Unless you give it a value for yearly usage, powerswitch will estimate your winter usage. Even when I've given it usage data from the middle of winter, it will add a chunk onto it.

In other words, it's probably overestimating your usage.




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  Reply # 1632025 17-Sep-2016 08:42
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Detruire: Unless you give it a value for yearly usage, powerswitch will estimate your winter usage. Even when I've given it usage data from the middle of winter, it will add a chunk onto it.

In other words, it's probably overestimating your usage.

 

 

 

If I give it a figure for monthly or annual usage, it's doing the reverse - underestimating actual use by 20% or so.  It's probably still presenting a list of options with lowest price at the top, but the indicated saving just isn't possible.  I checked the actual rates with Contact over the phone - there's nothing in it for us to switch plans or supplier (except perhaps to Flick - but that would be a bit of an unknown quantity).


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  Reply # 1650341 13-Oct-2016 12:47
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Hey everyone

 

Saw your comments and decided to post a quick reply.

 

We launched our version of power comparison (July/Aug), which you can check out here: www.glimp.co.nz/power. Since then we've been improving it.

 

We don't have Electric Kiwi or Flick yet, however we are talking to them to get them on board. 

 

Was wondering if you can give any feedback etc, as some of you use Whatsmynumber/Powerswitch or Switchme, it would be interesting to see what you think.

 

Cheers

 

Denis


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  Reply # 1650386 13-Oct-2016 13:44
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hashbrown: You can just start the switching process with no intention of going through with it. There's a good chance your current provider will call with a good discount offer.

As always read the fine print. There were a couple of sketchy operators who were charging huge fees for failing to give 30 days notice of a switch. This seemed purposefully set up to catch out frequent switchers.

 

What - who would they be?! [since I am looking to change]

 

I'd like to think as wishful as it maybe the new provider would advise their new customer of any unexpected fees from the former provider and suggest a cut over date when their new customer isn't penalized

 

 


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  Reply # 1651365 15-Oct-2016 00:53
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@Fred99 contact are well known for having a large part of their customer base on fixed term contracts and special rates. Meaning their plans often don't compare correctly on powerswitch. I used to be with contact myself on a fixed term. And had exactly the same problem you had. So you are doing the right thing comparing the raw numbers.

If you are not on a fixed term contract I say definitely switch to flick electric. Looking back I should have paid the $150 break fee to leave Contact earlier. I would have easily recouped it as a lot of my usage is off peak. And the current wet weather means lots of hydro generation and low wholesale power prices.

And flick electric might still be running a promotion where they garauntee that you will save money with them.






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  Reply # 1651367 15-Oct-2016 01:48
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@glimpNZ please add bottled gas (LPG 45KG bottles) to your price comparisons. As I have yet to find a website that offers it. I also tried out your power price comparison. But it didn't ask me what plan I'm on currently. I was expecting it to ask me if I had controlled hot water or not.

And it didn't give me an option to select LPG for cooking heating or hot water.

Although I have a very unique usage case. As according to the last Vector annual disclosure. There were less than 10 people on the power price plan that I'm on - Vector Smart User - which is a peak/ off peak plan. And my heating and hot water is provided by a mix of electricity, LPG, solar, waste oil.





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  Reply # 1651498 15-Oct-2016 11:01
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Aredwood: @Fred99 contact are well known for having a large part of their customer base on fixed term contracts and special rates. Meaning their plans often don't compare correctly on powerswitch. I used to be with contact myself on a fixed term. And had exactly the same problem you had. So you are doing the right thing comparing the raw numbers.

If you are not on a fixed term contract I say definitely switch to flick electric. Looking back I should have paid the $150 break fee to leave Contact earlier. I would have easily recouped it as a lot of my usage is off peak. And the current wet weather means lots of hydro generation and low wholesale power prices.

And flick electric might still be running a promotion where they garauntee that you will save money with them.

 

 

 

I had a call from Mercury last night - promising the world.  Since last checking and deciding there was no point switching, I'd cleaned out my email and deleted the last year power accounts.  I'm not fond of unsolicited telemarketing and usually tell them to naff off, but I've asked for them to call me back next week, with raw numbers - net of all prompt payment discounts etc. - so I'll have another look at things then.  Mercury used to be very expensive in Chch - there seems to be a bit of a stir-up going on in the market if they're trying to drum up business in Chch.  Makes me think that it may be a good idea to not get locked in to a contract with break fees.

 

 


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  Reply # 1651528 15-Oct-2016 11:45
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glimpNZ:

 

Hey everyone

 

Saw your comments and decided to post a quick reply.

 

We launched our version of power comparison (July/Aug), which you can check out here: www.glimp.co.nz/power. Since then we've been improving it.

 

We don't have Electric Kiwi or Flick yet, however we are talking to them to get them on board. 

 

Was wondering if you can give any feedback etc, as some of you use Whatsmynumber/Powerswitch or Switchme, it would be interesting to see what you think.

 

Cheers

 

Denis

 

 

 

 

Do all the sites take into account the various discounts the Power Co's offer eg pay ontime?


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  Reply # 1651582 15-Oct-2016 13:43
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glimpNZ:

 

We launched our version of power comparison (July/Aug), which you can check out here: www.glimp.co.nz/power. Since then we've been improving it.

 

...

 

Was wondering if you can give any feedback etc, as some of you use Whatsmynumber/Powerswitch or Switchme, it would be interesting to see what you think.

 

 

I tried Powerswitch and Glimp without entering any bill info. I was shocked laughing that glimp.co.nz estimated my annual power usage accurately despite only asking what I used for hot water, heating and cooking. They estimated 14,823kWh which is not much different than my actual 14,200kWh for the past year.

 

If it is not a lucky guess then I presume that the difference is due to Glimp getting inside info from the power company. If so then that is a wonderful idea. Their estimate is probably higher than mine - I estimate 14,400 for 2016 - because I have solar water heating which changes our profile away from what my electricity company uses for their estimating.

 

In comparison, Powerswitch estimates 11,555kWh. In all the years since the site launched, I have used it about 40 times and never got an estimate within 20% even though they asking several more questions. I just adjust the monthly bill figure to get the annual total I want.

 

Price estimates were a different story. Powerswitch got me to select my plan. Glimp did not ask and got my prices wrong because it appears to default to the main standard user plan which I am not on - not so good if the info is from the electricity company. The unit rate shown by Glimp says it is ex GST when it appears to include GST so they were 15% out.

 

@GlimpNZ, if the rate is 20 cents then showing "$0.2" is not as good as showing "$0.20". In this case, it makes me wonder if it is rounding my actual rate of $0.19803. Anyway, IMO, the number of significant digits used in the power company tariff should be used on your site.


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