Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
mrdrifter
575 posts

Ultimate Geek

ID Verified
Trusted

  #1626595 9-Sep-2016 15:03
Send private message

CYaBro:

 

So by your reasoning if I had something replaced just inside what is deemed "reasonable" for that item, let's say 3 years, then I get another 3 years coverage?

 

So in total I would have had almost 6 years of coverage!?

 

And then if I did the same thing again just before 6 years?

 

 

 

 

 

That's where the reasonable part comes in. It would be up to the retailer if they felt the customers claim was valid. That's where the disputes tribunal can come into play.

 

New Zealand has some of the strongest consumer protection laws in this aspect and it can make it very difficult for small businesses who carry the risk, hence why prices are often higher than overseas.

 

 




mattwnz
20108 posts

Uber Geek


  #1626596 9-Sep-2016 15:09
Send private message

mdav056:

 

Thanks you all for your comments and help.  FYI, the original price on April 30, 2015, was $229.99, so not inconsiderable (to me, anyway!)

 

I sent Intel a link to the CGA, the relevant part of it, and am now awaiting their reply.  If it's negative, I'll go back to MightyApe and see what they say (I suspect I like MightyApe more than I like Intel--David, Goliath) which is why I'm working on Intel first.  But it's good that you think that 5 years might be the expected life of a computer -- as would I, because most of mine are > 5 years old and still very sprightly.

 

I doubt I could take Intel to the small claims court as they seem not to have an office in NZ.

 

I'll post here how it goes.

 

 

 

 

 

 

With this sort of thing you are best to deal with the retailer directly. You also don't know where the retailer sourced their stock from. If you weren't dealing with the retailer, and the manufacturer has no NZ presence, you then would be dealing with the supplier / importer. But the only way to find out who that is, is to contact the retailer. So you are best to deal with the retailer. You also have better remedy options when dealing with the retailer, including simply getting a refund. this is far more difficult to do with the supplier.


mdav056

606 posts

Ultimate Geek

Subscriber

  #1626648 9-Sep-2016 17:32
Send private message

Just received a phone call from Intel, I think in the Philippines, and they are going to replace my stick.  I guess that what I sent them re the CGA influenced them.  Bear this in mind, everyone!

 

Good on Intel!  Big shoutout to them!

 

 





gml




mrdrifter
575 posts

Ultimate Geek

ID Verified
Trusted

  #1626701 9-Sep-2016 19:21
Send private message

mdav056:

 

Just received a phone call from Intel, I think in the Philippines, and they are going to replace my stick.  I guess that what I sent them re the CGA influenced them.  Bear this in mind, everyone!

 

Good on Intel!  Big shoutout to them!

 

 

 

 

 

 

Good outcome, and good service from Intel.


1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Logitech G522 Gaming Headset Review
Posted 18-Jun-2025 17:00


Māori Artists Launch Design Collection with Cricut ahead of Matariki Day
Posted 15-Jun-2025 11:19


LG Launches Upgraded webOS Hub With Advanced AI
Posted 15-Jun-2025 11:13


One NZ Satellite IoT goes live for customers
Posted 15-Jun-2025 11:10


Bolt Launches in New Zealand
Posted 11-Jun-2025 00:00


Suunto Run Review
Posted 10-Jun-2025 10:44


Freeview Satellite TV Brings HD Viewing to More New Zealanders
Posted 5-Jun-2025 11:50


HP OmniBook Ultra Flip 14-inch Review
Posted 3-Jun-2025 14:40


Flip Phones Are Back as HMD Reimagines an Iconic Style
Posted 30-May-2025 17:06


Hundreds of School Students Receive Laptops Through Spark Partnership With Quadrent's Green Lease
Posted 30-May-2025 16:57


AI Report Reveals Trust Is Key to Unlocking Its Potential in Aotearoa
Posted 30-May-2025 16:55


Galaxy Tab S10 FE Series Brings Intelligent Experiences to the Forefront with Premium, Versatile Design
Posted 30-May-2025 16:14


New OPPO Watch X2 Launches in New Zealand
Posted 29-May-2025 16:08


Synology Premiers a New Lineup of Advanced Data Management Solutions
Posted 29-May-2025 16:04


Dyson Launches Its Slimmest Vaccum Cleaner PencilVac
Posted 29-May-2025 15:50









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.