CYaBro:
So by your reasoning if I had something replaced just inside what is deemed "reasonable" for that item, let's say 3 years, then I get another 3 years coverage?
So in total I would have had almost 6 years of coverage!?
And then if I did the same thing again just before 6 years?
That's where the reasonable part comes in. It would be up to the retailer if they felt the customers claim was valid. That's where the disputes tribunal can come into play.
New Zealand has some of the strongest consumer protection laws in this aspect and it can make it very difficult for small businesses who carry the risk, hence why prices are often higher than overseas.