Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6
28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1680080 30-Nov-2016 13:36
3 people support this post
Send private message

geekIT:

 

So Fedex are telling me that I have to pay them the $170, which, presumably, they will pass on to NZ Customs, or whoever collects these fees.

 

This sounds a bit weird to me...

 

 

Whierd in what way?

 

FedEx are a customs agent/broker so can collect this on your behalf. If you don't pay them you'll need to contact customs directly and pay or find a customs broker to do this on your behalf.

 

You're just lucky it's not over $1000 or you would have needed to use a broker or apply for your own customs client code first.

 

 


2132 posts

Uber Geek

Lifetime subscriber

  # 1680123 30-Nov-2016 14:59
Send private message

Mind you getting a customs number isn't a hassle either. When I bought my Vive, the FedEx lady tang me up and asked if I had one. As I didn't, she emailed me the forms which I scanned and sent back, paid the gst and a couple of days later the Vice arrived safe and sound. Numbers good for 3 years.

Often posts on this topic seem to revolve arround people being annoyed that they have to pay gst and idea that if they bought overseas it must be exempt.. (wrongly)

A.

 
 
 
 


5167 posts

Uber Geek

Trusted
Microsoft

  # 1680139 30-Nov-2016 15:39
Send private message

andrewNZ: Had a workmate get pinged for GST and duty on his own tools. He put them in a container with a machine going to Aus, then flew over to install and commission the containers contents. He then sent them home by courier to avoid excess baggage charges. They got held at the border, and as he had no documentation to prove they had been exported, he had to pay about $400.

He could have tried to argue it, but needed the tools so he could work.

 

 

 

he's lucky he didn't get stung with AU GST as well

 

 

 

sounds like he's a business, so he'd be able to claim back the GST component included in the $400 as an input cost to his business.


5167 posts

Uber Geek

Trusted
Microsoft

  # 1680141 30-Nov-2016 15:41
2 people support this post
Send private message

Rikkitic:

 

I might as well buy lotto. Maybe I win, probably I don't. Sounds like a pretty half-arsed way to run a country's Customs business.

 

 

 

 

 

 

imagine the additional costs and delays involved if _every_ single package was inspected and held while valuations were done or invoices seeked of the included goods...


5167 posts

Uber Geek

Trusted
Microsoft

  # 1680144 30-Nov-2016 15:45
Send private message

geekIT:

 

Rikkitic: Sounds like a pretty half-arsed way to run a country's Customs business.

 

Yeah, you're dead right.

 

The more I think about it, the weirder this looks.

 

I mean, when I was on B&H Photo's website and selected Fedex as the shipper, why the frigg wasn't I told that, on top of the Fedex freight charge, there'd be another $173 to pay???

 

This stinks.

 

 

 

 

caveat emptor

 

 

 

overseas sites don't necessarily know about NZ tax law

 

 

 

why wasn't I informed when I bought something from a NZ website and had it sent to me in the US, that I shouldn't be paying NZ GST, as the merchant can claim that back as an export when leaving the country. 

 

 

 

the merchant made an extra 8% margin


5167 posts

Uber Geek

Trusted
Microsoft

  # 1680145 30-Nov-2016 15:46
One person supports this post
Send private message

geekIT:

 

Guys, I need urgent Kiwi advice.

 

Coupla days ago I bought a used camera from a store in New York - B&H Photo.

 

The $US550 price translated, with freight, to $NZ833. It was more than I wanted to pay, but I did the deal.

 

Just got a call from NZ Customs. They've got the camera and tell me I have to pay them 15% GST plus another $50 for some other damn thing. Around $170. Sheez!

 

Anyone know if this is a legit charge?

 

 

 

 

does the confusion arise from this being a used good rather than new?


13310 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1680150 30-Nov-2016 15:50
Send private message

nathan:

 

geekIT:

 

Rikkitic: Sounds like a pretty half-arsed way to run a country's Customs business.

 

Yeah, you're dead right.

 

The more I think about it, the weirder this looks.

 

I mean, when I was on B&H Photo's website and selected Fedex as the shipper, why the frigg wasn't I told that, on top of the Fedex freight charge, there'd be another $173 to pay???

 

This stinks.

 

 

 

 

caveat emptor

 

 

 

overseas sites don't necessarily know about NZ tax law

 

 

 

why wasn't I informed when I bought something from a NZ website and had it sent to me in the US, that I shouldn't be paying NZ GST, as the merchant can claim that back as an export when leaving the country. 

 

 

 

the merchant made an extra 8% margin

 

 

 

 

From the B&H website:

 

 

 

Duties, Taxes, Customs & Other Fees

 

International orders are generally subject to local import duties and taxes (VAT). B&H offers the convenience of handling these fees on your behalf for specific countries and for many items. If your order qualifies for this option, it will be presented to you during the checkout process. In some cases by adding the item(s) to your cart and indicating to which country you are shipping, you can see applicable duties and taxes. If none are shown, you will still need to check with that country as to their regulations regarding duties and taxes.

 

If you opt to pre-pay, we will collect and pay any local import duties and taxes on your behalf. By choosing this service, you authorize B&H to charge any additional import duties, VAT or taxes to the original payment method. You also authorize us to charge any subsequent delivery fee resulting from incorrectly identifying your delivery location as a business vs. residential address to the original payment method.

 

If you decline our pre-payment service, B&H cannot be responsible for, nor can we offer, any specific advice regarding any customs-related fees that you may incur. For specific information, please consult with your local government import office.






 
 
 
 


170 posts

Master Geek


  # 1680165 30-Nov-2016 16:07
One person supports this post
Send private message

nathan:

 

andrewNZ: Had a workmate get pinged for GST and duty on his own tools. He put them in a container with a machine going to Aus, then flew over to install and commission the containers contents. He then sent them home by courier to avoid excess baggage charges. They got held at the border, and as he had no documentation to prove they had been exported, he had to pay about $400.

He could have tried to argue it, but needed the tools so he could work.

 

 

 

he's lucky he didn't get stung with AU GST as well

 

 

 

sounds like he's a business, so he'd be able to claim back the GST component included in the $400 as an input cost to his business.

 

 

This situation is best handled by organising a carnet


5167 posts

Uber Geek

Trusted
Microsoft

  # 1680167 30-Nov-2016 16:11
Send private message

traderstu:

 

nathan:

 

andrewNZ: Had a workmate get pinged for GST and duty on his own tools. He put them in a container with a machine going to Aus, then flew over to install and commission the containers contents. He then sent them home by courier to avoid excess baggage charges. They got held at the border, and as he had no documentation to prove they had been exported, he had to pay about $400.

He could have tried to argue it, but needed the tools so he could work.

 

 

 

he's lucky he didn't get stung with AU GST as well

 

 

 

sounds like he's a business, so he'd be able to claim back the GST component included in the $400 as an input cost to his business.

 

 

This situation is best handled by organising a carnet

 

 

which will work perfectly if you had a time machine


263 posts

Ultimate Geek


  # 1680168 30-Nov-2016 16:11
Send private message

Not the most legit way of doing it, but .. Order notes "Rough up the box and declare broken with value as 1/10th"





5167 posts

Uber Geek

Trusted
Microsoft

  # 1680170 30-Nov-2016 16:12
One person supports this post
Send private message

Geektastic:

 

nathan:

 

geekIT:

 

Rikkitic: Sounds like a pretty half-arsed way to run a country's Customs business.

 

Yeah, you're dead right.

 

The more I think about it, the weirder this looks.

 

I mean, when I was on B&H Photo's website and selected Fedex as the shipper, why the frigg wasn't I told that, on top of the Fedex freight charge, there'd be another $173 to pay???

 

This stinks.

 

 

 

 

caveat emptor

 

 

 

overseas sites don't necessarily know about NZ tax law

 

 

 

why wasn't I informed when I bought something from a NZ website and had it sent to me in the US, that I shouldn't be paying NZ GST, as the merchant can claim that back as an export when leaving the country. 

 

 

 

the merchant made an extra 8% margin

 

 

 

 

From the B&H website:

 

 

 

Duties, Taxes, Customs & Other Fees

 

International orders are generally subject to local import duties and taxes (VAT). B&H offers the convenience of handling these fees on your behalf for specific countries and for many items. If your order qualifies for this option, it will be presented to you during the checkout process. In some cases by adding the item(s) to your cart and indicating to which country you are shipping, you can see applicable duties and taxes. If none are shown, you will still need to check with that country as to their regulations regarding duties and taxes.

 

If you opt to pre-pay, we will collect and pay any local import duties and taxes on your behalf. By choosing this service, you authorize B&H to charge any additional import duties, VAT or taxes to the original payment method. You also authorize us to charge any subsequent delivery fee resulting from incorrectly identifying your delivery location as a business vs. residential address to the original payment method.

 

If you decline our pre-payment service, B&H cannot be responsible for, nor can we offer, any specific advice regarding any customs-related fees that you may incur. For specific information, please consult with your local government import office.

 

 

 

 

if the OP feels like he's been misled, it sounds like he could use these Ts & Cs to refuse to accept the goods, and ask for a reversal of the charges from his credit card company and let B&H sort out the mess.


28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1680211 30-Nov-2016 17:58
Send private message

nathan:

 

andrewNZ: Had a workmate get pinged for GST and duty on his own tools. He put them in a container with a machine going to Aus, then flew over to install and commission the containers contents. He then sent them home by courier to avoid excess baggage charges. They got held at the border, and as he had no documentation to prove they had been exported, he had to pay about $400.

He could have tried to argue it, but needed the tools so he could work.

 

 

 

he's lucky he didn't get stung with AU GST as well

 

 

 

sounds like he's a business, so he'd be able to claim back the GST component included in the $400 as an input cost to his business.

 

 

Should have followed proper process and got a certificate of export when taking them out of the country.


642 posts

Ultimate Geek

Trusted

  # 1680938 1-Dec-2016 21:52
Send private message

sbiddle:

 

d3Xt3r:
sbiddle:

 

Geektastic:  

I've certainly sent watches to Australia that are worth far in excess of the duty threshold. (for repair) and never been charged. 

 

If a product is sent overseas for repair under warranty then you don't pay but the customs declaration needs to make this very clear. If a product is sent overseas for repair and it's not under warranty you'll pay GST on it's return.

 

 



What if it's under warranty, but there's a repair cost associated?

 

Under what scenario would this happen?

 

 

 

I've got a phone which I purchased from an overseas website. The manufacturer said it would be inclusive of any taxes/duties so I don't have to pay anything when I receive it (and I didn't have to).

Unfortunately I broke my screen within a few months of owning my phone - and since it's so niche there aren't any spare screens available, nor does anyone here repair it. Thankfully, the manufacturer offered a screen repair for a reasonable fee - however, I'm reluctant to ship the phone overseas in case it gets picked up by customs upon re-entry.

 

Would I have to pay a fee upon re-entry, and if so, will that be charged based on the repair cost (GST?) or the value of my phone?


28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1680941 1-Dec-2016 22:01
Send private message

d3Xt3r:

 

 

 

I've got a phone which I purchased from an overseas website. The manufacturer said it would be inclusive of any taxes/duties so I don't have to pay anything when I receive it (and I didn't have to).

Unfortunately I broke my screen within a few months of owning my phone - and since it's so niche there aren't any spare screens available, nor does anyone here repair it. Thankfully, the manufacturer offered a screen repair for a reasonable fee - however, I'm reluctant to ship the phone overseas in case it gets picked up by customs upon re-entry.

 

Would I have to pay a fee upon re-entry, and if so, will that be charged based on the repair cost (GST?) or the value of my phone?

 

 

http://www.customs.govt.nz/news/updates/pages/gst-on-repairs.aspx

 

 


624 posts

Ultimate Geek


  # 1681324 2-Dec-2016 15:14
Send private message

andrewNZ: Had a workmate get pinged for GST and duty on his own tools. He put them in a container with a machine going to Aus, then flew over to install and commission the containers contents. He then sent them home by courier to avoid excess baggage charges. They got held at the border, and as he had no documentation to prove they had been exported, he had to pay about $400.

He could have tried to argue it, but needed the tools so he could work.

 

We had a similar situation with a laptop that was left at our Brisbane office. Because no one was coming back anytime soon and the device was required urgently, it was sent via courier. We didn't have a receipt for the device (3 years old) and Customs would not budge so we had to pay GST on the estimated valuation.


1 | 2 | 3 | 4 | 5 | 6
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.