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# 208279 4-Feb-2017 13:06
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Actually, you probably shouldn’t trust any company with your data, but I have a special reason for asking this.


The Herald is part of, and a base for, a media conglomerate that operates regional newspapers all over New Zealand. We have a physical subscription to one of these but I often view the on-line summary as well.


I finally decided that it might be worthwhile taking advantage of the digital free full version our subscription entitles us to, so I registered. What I got back on the email account I registered with, in plain text, was a confirmation email that included all my registration details, along with my password. Yep, plain text, clear as day, no attempt at security of any kind. I know this used to be common practice, but I thought companies had learned better by now. The registration page was secure, and so is the login page, but what do they do with my password after I log in? It makes one wonder.


Of course the information in that email is not a path to anything important in itself, but it does raise questions about the company's overall security awareness. Although the email I received was in the name of my local paper, it came from So am I right to consider this inexcusably sloppy, or am I overreacting?





I reject your reality and substitute my own. - Adam Savage

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  # 1715373 4-Feb-2017 13:12
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Rikkitic: am I right to consider this inexcusably sloppy




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  # 1715374 4-Feb-2017 13:14
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Agree. Securing the sign up with HTTPS and then forwarding the same data in email appears self defeating.

My guess is they use the same system for multiple purposes. If you bought a delivery subscription there is some benefit to checking those details as part of the purchase. Makes no sense for confirmation of an electronic subscription.


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  # 1715395 4-Feb-2017 14:04
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As an exercise out of interest, change your password. I'm picking you'll get a password change confirmation email with your new password in clear text. 

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  # 1715405 4-Feb-2017 15:05
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I barely trust the Herald to get their stories or facts straight, let alone with anything else!

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  # 1715451 4-Feb-2017 17:13
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If they can read your password then so can anybody else simple as that .... Passwords should be encrypted from the get go 

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