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386 posts

Ultimate Geek
+1 received by user: 92


# 208758 26-Feb-2017 21:09
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Our microwave oven died and we figured it wasn't worth getting it fixed so bought a new Samsung one for $188




It comes with a 2 year warranty and I was looking at the warranty registration which asks for the serial number. The microwave is installed now and it will be a little bit of a pain taking it out again to find the serial number on the back (if it has one)




Do I have to complete the warranty registration and if so do I really need to include the serial number?





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2529 posts

Uber Geek
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  # 1726673 26-Feb-2017 21:13
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Nope, CGA can't be contracted out from, so as long as you have some record of the purchase date, the warrantee must stand "good for purpose" should cover you for 2 years without any issue.
AFAIK those warrantee cards are just information gathering so they can "contact" you with relevant promotions (AKA Spam) though having signed up for a warrantee like that, you _do_ also get contacted in the unlikely event of a product recall, so ... swings and roundabouts?

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Uber Geek
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  # 1726674 26-Feb-2017 21:14
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Not at all - they just want your information at the local importers head office...


Don't feed the database, instead you can rely on the CGA.


P.S. Keeping receipts makes all of this easy as pie.


2924 posts

Uber Geek
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  # 1726727 26-Feb-2017 23:14
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Don't bother with those cards. I work for a company that has manufactured some products, all of which come with said warranty cards.
No one sends those in, and if they're included with a returned item we just destroy the card. I have no idea why we even print them. 


Just keep the receipt, or some proof of the date of purchase so a receipt can be obtained (i.e. bank statement). 

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Uber Geek
+1 received by user: 2007

  # 1726759 27-Feb-2017 00:17
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Plus many require you to put a stamp on it, so essentially you are wasting a dollar. These many modern companies have online registration, which often has exclusive offers for people who register, or enter you into a competition.

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