Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




255 posts

Ultimate Geek
+1 received by user: 6


# 210505 30-Mar-2017 13:25
Send private message

I've got Fibre with Sparks integrated wiring, and was wondering what options I have for some sort of phone recording device. Nothing too fancy or expensive ideally and it doesn't even need to be automatic.


Create new topic
263 posts

Ultimate Geek
+1 received by user: 48


  # 1750726 30-Mar-2017 14:34
Send private message

A Dictaphone taped to the handset? 







255 posts

Ultimate Geek
+1 received by user: 6


  # 1751103 31-Mar-2017 12:25
Send private message

Er.. I'll keep that in mind.


 
 
 
 


1199 posts

Uber Geek
+1 received by user: 473
Inactive user


  # 1751113 31-Mar-2017 12:48
Send private message

2talk have a built in phone recorder.

 

Just activate it from their online portal.

 

But be aware that there are strict laws around this. One person on the call needs to be aware that the call is being recorded.

 

 


628 posts

Ultimate Geek
+1 received by user: 176
Inactive user


  # 1751145 31-Mar-2017 13:27
Send private message

Wiggum:

 

2talk have a built in phone recorder.

 

 

+1 for 2talk, for the ability to automatically record calls.


3323 posts

Uber Geek
+1 received by user: 1097

Trusted
Lifetime subscriber

  # 1751151 31-Mar-2017 13:31
Send private message

Wiggum: 2talk have a built in phone recorder.

 

Just activate it from their online portal.

 

But be aware that there are strict laws around this. One person on the call needs to be aware that the call is being recorded. 

 

The person doing the recording, in this case gished, is sufficient for meeting this criteria.


263 posts

Ultimate Geek
+1 received by user: 48


  # 1751152 31-Mar-2017 13:31
Send private message

Wiggum:

 

2talk have a built in phone recorder.

 

Just activate it from their online portal.

 

But be aware that there are strict laws around this. One person on the call needs to be aware that the call is being recorded.

 

 

 

 

 

 

Its a bit of a grey area

 

 

 

Is it legal to record a phone conversation to use as evidence in a dispute?

It’s not illegal to surreptitiously record a phone conversation which you are taking part in, if you have a good reason for doing so.

However you may be in breach of the Privacy Act if: 

 

If the other person finds out you have recorded your conversation, they could lay a complaint with the Privacy Commissioner or take legal action against you. Either of these actions could result in you having to pay them compensation.





3323 posts

Uber Geek
+1 received by user: 1097

Trusted
Lifetime subscriber

  # 1751159 31-Mar-2017 13:44
One person supports this post
Send private message

It's not grey at all. If gished, or anyone else for that matter, wants to record phone conversations he* can. End of story.

 

Does he need to inform the other party - no. Does he need to take care with the storage of the recordings - yes.

 

Edit: assumption made as to gender - apologies if incorrect.


 
 
 
 




255 posts

Ultimate Geek
+1 received by user: 6


  # 1751205 31-Mar-2017 14:53
Send private message

Thanks for the input. To be honest the only time I'd bother recording a call is when it's from "Microsoft Technical Support".


263 posts

Ultimate Geek
+1 received by user: 48


  # 1751210 31-Mar-2017 15:04
Send private message

Dratsab:

 

It's not grey at all. If gished, or anyone else for that matter, wants to record phone conversations he* can. End of story.

 

Does he need to inform the other party - no. Does he need to take care with the storage of the recordings - yes.

 

Edit: assumption made as to gender - apologies if incorrect.

 

 

 

 

Our understandings of grey are different, I see it as we are legally allowed to record, but the recorded parties are also legally allowed to take action against you for doing so.

 

White - Yes you can, no problem.

 

Grey - Yes you can, but you're still able to get into trouble.

 

Black - Illegal, your gonna get fined a ton of money, and or go to jail. 





641 posts

Ultimate Geek
+1 received by user: 227


  # 1751230 31-Mar-2017 15:48
One person supports this post
Send private message

stinger:

 

Wiggum:

 

2talk have a built in phone recorder.

 

 

+1 for 2talk, for the ability to automatically record calls.

 

 

Although it is useful to note that it doesn't always work. I had a couple of calls I really wanted to relisten to, and they were not recorded. Apparently, it is possible to make your calls 'private' which means they cannot be recorded. The call in question was to an NZ mobile phone.

 

 





Amanon

748 posts

Ultimate Geek
+1 received by user: 365


  # 1751238 31-Mar-2017 16:14
Send private message

Dulouz:

 

Although it is useful to note that it doesn't always work. I had a couple of calls I really wanted to relisten to, and they were not recorded. Apparently, it is possible to make your calls 'private' which means they cannot be recorded. The call in question was to an NZ mobile phone.

 

 

 

 

Over the years, I've had a few calls apparently not record. In some cases, they haven't been available via the Website, but 2talk was able to recover them. Unfortunately, 2Talk also doesn't recall calls where either party has requested they not be recorded. This annoys me, because legally, only I am required to know, and the record options should unquestionably be honoured in my opinion.

 

The best solution for recording is to set up your own PBX, and record there.


3323 posts

Uber Geek
+1 received by user: 1097

Trusted
Lifetime subscriber

  # 1751268 31-Mar-2017 17:04
Send private message

pbgben:

 

Dratsab: It's not grey at all. If gished, or anyone else for that matter, wants to record phone conversations he* can. End of story.

 

Does he need to inform the other party - no. Does he need to take care with the storage of the recordings - yes.

 

Edit: assumption made as to gender - apologies if incorrect. 

 

Our understandings of grey are different, I see it as we are legally allowed to record, but the recorded parties are also legally allowed to take action against you for doing so.

 

White - Yes you can, no problem.

 

Grey - Yes you can, but you're still able to get into trouble.

 

Black - Illegal, your gonna get fined a ton of money, and or go to jail. 

 

I fully understand what your saying, however all of this comes down to a separation of issues. Under your terminology, the recording of telephone calls in New Zealand is white. Your definition of grey needs refining to "Yes you can, but be careful with the data as you *may* get yourself into trouble."

 

How can you get into trouble? - by breaching someones privacy. Making the recording itself is not inherently breaching such privacy. But, dependent on the contents of that data and how it is handled or acted upon, you could well end up breaching privacy and potentially face court action down the track. Highly unlikely for everyday, run-of-the-mill phone calls IMHO. The part of your post I've highlighted is not correct in the general context you've written but could be correct in the context of a breach of privacy. This is where the separation of issues kicks in - subsequent handling of, or acting on, data is not part of and has absolutely no effect whatsoever on the legality of making recordings in the first place.

 

On a related but off-topic note, I'm pretty sure you'll find a lot of businesses (and most likely all Government departments) these days record calls as a matter of course. If recorded parties were "legally allowed to take action...for doing so" the Courts would be absolutely clogged with claims. They aren't. This is because people can't/won't make legal claims against such recordings unless they think they have a good prospect of proving a breach of privacy. A certain amount of businesses who make such recordings will advise you upfront that calls are recorded "for training purposes" (true to a degree but is certainly not the only reason) - this instantly provides a cushion against claims as callers are well aware they're being recorded before they say anything and is regarded as "best practice". Conversely, a certain amount of businesses will not provide such advice as there is no legal requirement for them to do so.

 

As an aside, due to issues surrounding expectations of privilege, I wouldn't expect people such as lawyers, accountants or medical professionals to record phone calls, but this isn't what's being discussed here.

 

There's a couple of lawyers who visit these forums (dejadeadnz and sxz) who would be able to offer a much more detailed perspective (and a kick in the pants for any parts I've got wrong) if you feel like paging them for further comment.


dt

430 posts

Ultimate Geek
+1 received by user: 78


  # 1751270 31-Mar-2017 17:09
Send private message

if you phone from a mobile, there is a ton of phone call recording apps for ios and android.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.