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930 posts

Ultimate Geek


# 214392 9-May-2017 14:27
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3rd parcel "delivered" by Toll, 3rd parcel I have had to ring around and chase to try and find out WHERE it was delivered to.

 

I have had a parcel "delivered" and signed for (by the driver it seems) who then actually delivered it in their personal car well after 6pm

 

Courier Post in Palmerston North is in the exact location in Palmy to be the greatest inconvenience to the most customers possible.

 

 

 

Home deliveries only start when most people have actually gone to work, so you then have to try and get to them on the way to work the next day

 

or if you are really lucky before they close the next day.

 

 

 

Why the hell am I paying a premium price for service often worse than NZ post ?


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993 posts

Ultimate Geek


  # 1778509 9-May-2017 14:33
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Get it delivered to your works business address if you can.

 

I have everything posted/delivered to work and never have any problems.




930 posts

Ultimate Geek


  # 1778512 9-May-2017 14:37
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clevedon:

 

Get it delivered to your works business address if you can.

 

I have everything posted/delivered to work and never have any problems.

 

 

 

 

I did, and its been "delivered" but they are unable to tell me WHO or WHERE at my work , no signature was collected.

 

 

 

 


 
 
 
 


15029 posts

Uber Geek


  # 1778513 9-May-2017 14:44
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I have had problems with most, but have found pass the parcel the best so far, at least when sending stuff, as they pickup




930 posts

Ultimate Geek


  # 1778517 9-May-2017 14:50
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mattwnz:

 

I have had problems with most, but have found pass the parcel the best so far, at least when sending stuff, as they pickup

 

 

 

 

Toll does not actually have a courier here in Palmy. It uses a contractor in Wellington who then uses a sub-contractor here in Palmy.

 

So to actually try and track a parcel you have to contact Toll, who then try to contact their wellington contractor who then tries to contact the Palmy person and all of this takes hours.

 

I will probably have to tell Element14 that I will close my account because their delivery system is adding about $60 by the time I have to chase up the parcels , I have a far

 

better experience with RadioSpares .


993 posts

Ultimate Geek


  # 1778523 9-May-2017 14:57
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Just use NZ Couriers, they are not the quickest but they deliver just about everywhere.

 

We are rural and even interisland delivery is generally next day if ordered before lunchtime to our work address.


1878 posts

Uber Geek


  # 1778545 9-May-2017 15:13
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We've had no problems with any of the couriers here in palmy - they all look after us pretty well.

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