Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


13573 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1807970 28-Jun-2017 00:07
Send private message

Their Customer Services Team is a bit thick.

 

I got this follow up response:

 

 

 

 

 

 

 

 

Thank you for contacting Audible!

Amazon is required to charge and remit New Zealand GST based on the information provided by customers at the time an order is placed. At the time the New Zealand GST was collected, Amazon determined you were a New Zealand resident. Amazon cannot refund New Zealand GST without a valid New Zealand GST registration number.

In accordance with New Zealand GST legislation that subjects remote services to tax, Audible is required to charge GST on cross-border supplies of remote services to customers located in New Zealand as of October 1, 2016.  Unless a customer has provided their GST registration number Amazon will collect and remit New Zealand GST at a standard rate of 15% from residents of New Zealand. New Zealand customers who provide Amazon with their GST registration number will not have a GST of 15% applied to their purchases.

We are sorry for any inconvenience this may have caused. Thank you for your patience for this matter

Thank you again for contacting Audible. If you would like additional assistance, please do not hesitate to contact us. We are here to help 24 hours a day, 7 days a week.

 

 

 

 

 

 

 

 

 

 

 






15283 posts

Uber Geek


  # 1807974 28-Jun-2017 00:17
Send private message

So they charged you 10% australian GST, but their explanation is for 15% NZ GST. As it is a service, I believe they can charge you 15% NZ GST, as it is the 'netflix' tax. So you maybe fighting a losing argument, as potentially they could have charged you more.


 
 
 
 




13573 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1807976 28-Jun-2017 00:32
Send private message

mattwnz:

 

So they charged you 10% australian GST, but their explanation is for 15% NZ GST. As it is a service, I believe they can charge you 15% NZ GST, as it is the 'netflix' tax. So you maybe fighting a losing argument, as potentially they could have charged you more.

 

 

 

 

No, my point is that I can't work out which GST they intend to charge me, if any. They appear to be suggesting that they have been charging NZ GST since 2016 yet this week they also emailed me informing me that they had decided to charge Australian GST...!






15283 posts

Uber Geek


  # 1807977 28-Jun-2017 01:05
Send private message

Geektastic:

 

mattwnz:

 

So they charged you 10% australian GST, but their explanation is for 15% NZ GST. As it is a service, I believe they can charge you 15% NZ GST, as it is the 'netflix' tax. So you maybe fighting a losing argument, as potentially they could have charged you more.

 

 

 

 

No, my point is that I can't work out which GST they intend to charge me, if any. They appear to be suggesting that they have been charging NZ GST since 2016 yet this week they also emailed me informing me that they had decided to charge Australian GST...!

 

 

 

 

Maybe they are just as confused, and maybe they think NZ is just a state of Australia. Many people don't actually know where NZ is. I was chatting with someone from the US, and they thought it was out in the desert ! Some aren't the best with geography. But I do think they could charge you 15% GST, so I would take the 10% if that is all they want to charge you. I doubt you can get away with not paying any tax these days with these big players like amazon.. 




13573 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1808029 28-Jun-2017 09:10
One person supports this post
Send private message

It just goes to show how poorly the various governments out to steal yet more of our money have introduced this system.





1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.