Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
6186 posts

Uber Geek
+1 received by user: 1013

Trusted
Lifetime subscriber

  Reply # 1855761 31-Aug-2017 10:38
Send private message

The tracking seems a bit weird at the moment; supposedly an order was delivered yesterday (it wasn't) at 4:25 AM (?!). I'm going to pop home at lunchtime; hopefully it's there [Edit: Yes!]


1941 posts

Uber Geek
+1 received by user: 743

Subscriber

  Reply # 1855766 31-Aug-2017 10:45
One person supports this post
Send private message

The award for worst ever delivery performance goes to Microsoft.

 

A client has extended their microsoft employee purchase program to me, so I can order a MSOffice2016Pro licence for about $20. Great! That's for a download, but I ordered the USB key as well which I think was about $30.

 

Well that was a mistake. Tracking the parcel shows it went somewhere strange in the USA instead of NZ. Trying to get support on the order was extremely difficult. It was online chat to someone in India who was clearly following a script (or it was a 'bot). Eventually they re-ordered the USB key but they billed me a second time for it.

 

At this point I wrote off my money as lost and swore a few oaths at Microsoft.

 

Well, the damn things finally showed up, about three months later.

 

Never, and I mean NEVER order physical media from Microsoft.

 

 


4322 posts

Uber Geek
+1 received by user: 1720


  Reply # 1855826 31-Aug-2017 11:19
One person supports this post
Send private message

kryptonjohn:

 

The award for worst ever delivery performance goes to Microsoft.

 

A client has extended their microsoft employee purchase program to me, so I can order a MSOffice2016Pro licence for about $20. Great! That's for a download, but I ordered the USB key as well which I think was about $30.

 

Well that was a mistake. Tracking the parcel shows it went somewhere strange in the USA instead of NZ. Trying to get support on the order was extremely difficult. It was online chat to someone in India who was clearly following a script (or it was a 'bot). Eventually they re-ordered the USB key but they billed me a second time for it.

 

At this point I wrote off my money as lost and swore a few oaths at Microsoft.

 

Well, the damn things finally showed up, about three months later.

 

Never, and I mean NEVER order physical media from Microsoft.

 

 

 

 

Took them three months to send me a replacement power lead for my surface pro (no cost to me).  When it arrived it turned out to be a generic lead I could have bought for $5 at JayCar and they sent me two by mistake.





Mike



1417 posts

Uber Geek
+1 received by user: 315

Subscriber

  Reply # 1856110 31-Aug-2017 19:13
Send private message

Here is my order progress so far :

 

Latest update: Wednesday, Aug 30
11:25 AM
Completed customs clearance process
Carrier: i-parcel, Tracking #: AGSIPLA0006544447
 
Monday, Aug 28
10:51 AM
Package has left the carrier facility
 
Friday, Aug 25
8:19 AM
Package arrived at a carrier facility 
CA, US
 
5:47 AM
Shipment departed from Amazon facility 
San Bernardino, CALIFORNIA, US
 
Thursday, Aug 24
12:59 PM
Shipment arrived at Amazon facility 
San Bernardino, CALIFORNIA, US
 
8:33 AM
Package has left seller facility and is in transit to carrier
 
Would the update for yesterday refer to US or NZ customs?





Life is too short to remove USB safely.


7664 posts

Uber Geek
+1 received by user: 2519

Subscriber

  Reply # 1856150 31-Aug-2017 20:58
Send private message

Will be NZ, can sit there for a day or 3


26469 posts

Uber Geek
+1 received by user: 6025

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1856167 31-Aug-2017 21:45
One person supports this post
Send private message

Jase2985:

 

Will be NZ, can sit there for a day or 3

 

 

An advance customs clearance can occur for a product before it enters NZ if the shipper supports this. Having customs clearance does not always mean it is in NZ.

 

This is different to xray/biosecurity screening which can often be the bottleneck.

 

 


Mad Scientist
18430 posts

Uber Geek
+1 received by user: 2335

Trusted
Lifetime subscriber

  Reply # 1856303 1-Sep-2017 08:09
Send private message

Mine always takes a few weeks but arrives earlier than estimated date.

1941 posts

Uber Geek
+1 received by user: 743

Subscriber

  Reply # 1856317 1-Sep-2017 08:33
Send private message

Ordered a ski helmet from Germany last night - that's a bit different to my usual online pattern! Despite the distance, shipping was only 12 euro - remarkable. Will be interesting to see how long it takes - hopefully will get here before the snow's gone!

 

[edit] Forgot to mention - this was from eBay not Amazon.


Mad Scientist
18430 posts

Uber Geek
+1 received by user: 2335

Trusted
Lifetime subscriber

  Reply # 1856327 1-Sep-2017 09:01
Send private message

which seller did you buy from? shipping from anywhere is usually astronomical. i only buy free shipping to youshop and then youshop it to NZ


6186 posts

Uber Geek
+1 received by user: 1013

Trusted
Lifetime subscriber

  Reply # 1856328 1-Sep-2017 09:03
Send private message

My last two packages from Germany took about a month (using "economy" options).


1941 posts

Uber Geek
+1 received by user: 743

Subscriber

  Reply # 1856332 1-Sep-2017 09:08
Send private message

@Batman, this was shipped from these guys:

 

http://www.ebay.com/usr/restposten_eckenputzer

 

 


Mad Scientist
18430 posts

Uber Geek
+1 received by user: 2335

Trusted
Lifetime subscriber

  Reply # 1856347 1-Sep-2017 09:15
Send private message

ok thanks.




1417 posts

Uber Geek
+1 received by user: 315

Subscriber

  Reply # 1858259 4-Sep-2017 16:11
Send private message

Its arrived!

 

Thats only 11 days.

 

I can only award 6/10 though, as whoever delivers for Amazon here in NZ, just chucked my parcel over the fence because the gate was closed.





Life is too short to remove USB safely.


892 posts

Ultimate Geek
+1 received by user: 268

Trusted

  Reply # 1858305 4-Sep-2017 16:49
Send private message

Amazons tracking system is pretty good.

 

I ordered and Amazon Echo and had to use a forwarder (youshop) It took about 2-3 weeks. If you are getting it sent direct its a bit quicker.






1941 posts

Uber Geek
+1 received by user: 743

Subscriber

  Reply # 1862715 12-Sep-2017 10:56
Send private message

Ordered a drill guide from Amazon - shipped within a day on Sep 2 with expected delivery date 20 Sep but was delivered today. Seems to be about the norm now.

 

 


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.