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2649 posts

Uber Geek
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  Reply # 1903792 18-Nov-2017 18:22
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freitasm: Despite all the negative perception by some users, I rather use PayPal when paying online.

 

I always prefer that if its available for one off payments on a site.

 

I would prefer it for regular payments as well if it was an option because at least they (I assume) have good systems for keeping CC details safe.

 

You never know with other sites how easy it is for anyone to get access to your details





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

840 posts

Ultimate Geek
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Spark NZ

  Reply # 1904321 20-Nov-2017 09:33
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My GF had her BNZ Visa debit card bricked last week due to being compromised. BNZ reduced the daily transaction limit to just $1 but didn't tell her, or at least they didn't make much of an effort to tell her. They claim they sent an email to advise her but she never found it in either her inbox or junk folders. She told them a phone call might have been nice, and then asked them to remove the transaction limit, but they said they were unable to reverse it, and that her only option was to get a new temporary EFTPOS card issued by visiting a branch and they would then send a new Visa Debit in the mail. It was a complete pain in the butt for her. 

 

BNZ told her that to safeguard the integrity and reputation of online merchants, they do not divulge information on the nature of the compromise that has occurred.

 

In the spirit of that sentiment, I can advise that she only ever used that card at one online merchant. Every week, on Wednesdays and Saturdays.....


1472 posts

Uber Geek
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  Reply # 1904414 20-Nov-2017 11:43
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quick google search
http://www.smh.com.au/business/consumer-affairs/more-than-a-million-menulog-customers-private-data-at-risk-of-theft-20160330-gnu2m6.html

 

so dont be too surprised if CC details were stolen .

 

So many online vendors & websites have poor security .
Every month we hear of another major leak/hack .

Even in NZ , we get phony vending/payment machines (one was found in a major Ak carpark)

 

 

 

 


67 posts

Master Geek
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  Reply # 1904522 20-Nov-2017 12:53
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dan:

 

2 times this year my personal CC has been compromised,  this credit card i never use anywhere "dodgy", i have a seperate business credit card i use for overseas/aliexpress/etc purchases that with a much smaller limit that handles most of my CC

 

I was wondering if other users of 2talk / skinny / menulog are having a similar experience as me.

 

 

 

its possible it could be 6 other places besides them of course im not pointing any fingers, but would be interesting if others might have had similar experiences with the above companies.

 

 

 

 

 

 

skinny direct seems ok for me


2649 posts

Uber Geek
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  Reply # 1904606 20-Nov-2017 13:27
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Its probably not so much I use x y or z and it seems ok for me - but I use x y or z and I had a problem that the OP wants to hear. 

 

The OP is looking for a pattern of problems - not good experiences.

 

It is not terribly likely that every customer of a business that might have been compromised will have an issue - fraudsters are not that dumb and probably dont have the logistics to deal with that volume of data!

 

menulog looks to be a problem - or was - but I have never used them - so that's not where my fraud came from.

 

Also - no one is being accused here - just looking for a pattern.





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

1302 posts

Uber Geek
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  Reply # 1904624 20-Nov-2017 14:11
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Wheelbarrow01:

My GF had her BNZ Visa debit card bricked last week due to being compromised. BNZ reduced the daily transaction limit to just $1 but didn't tell her, or at least they didn't make much of an effort to tell her. They claim they sent an email to advise her but she never found it in either her inbox or junk folders. She told them a phone call might have been nice, and then asked them to remove the transaction limit, but they said they were unable to reverse it, and that her only option was to get a new temporary EFTPOS card issued by visiting a branch and they would then send a new Visa Debit in the mail. It was a complete pain in the butt for her. 


BNZ told her that to safeguard the integrity and reputation of online merchants, they do not divulge information on the nature of the compromise that has occurred.


In the spirit of that sentiment, I can advise that she only ever used that card at one online merchant. Every week, on Wednesdays and Saturdays.....



Mine was BNZ. They only sent email, stating card now had limitations on it

I had to ring them, and say that's no good send new card.

If hadn't read email would've been trying to use online and wondering what's going on, Sky is direct debit on it, that would've ended up not being paid and I would've had a late bill.

I'm not really happy about their handling of it and how they wouldn't give me any info on where the fraudant transaction attempt etc was.

Edit: when on phone they confirmed direct debit to Sky would not go through even though that was set up on card months before card compromised.

306 posts

Ultimate Geek
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  Reply # 1904701 20-Nov-2017 17:30
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I use skinny and 2talk and haven’t had issues

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