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Mad Scientist
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  Reply # 1923952 23-Dec-2017 10:47
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I've learnt my lesson when I bought crates of flat Philips batteries from them. Once bitten, twice shy. Surprised to learn they are owned by TWL though.



The philips batteries they sold were not alkaline, but the "heavy duty" crap that $2 shops and similar still peddle. Largly useless for most loads so may have appeared to be flat if you put them into a digital camera or something with a moderate load. See it many times at the day job with people getting them and putting them into a wax melting pen which will at best get slightly tepid warm on a heavy duty.


Best I have found for lasting, not leaking and price are the packs of varta at bunnings. There is also some number 8 at mitre 10 but I havent used them long enough to know if they take a giant dump of their slightly corrosive contents into your device when they run out like some other "name brand" ones have a habit of doing.





I knew they were flat because my basic wall clock stopped running after 3 weeks and remote controls stopped working after 4 weeks.

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  Reply # 1924007 23-Dec-2017 11:18
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richms: If they sent you something wrong then it's up to them to come and collect it. Don't waste your time sorting out sending it back. Make them work for their stuff up not you.


I will send it off on my way home, that way i know its gone and don't need someone around home to come and pick it up.




I think people are also hinting the fact that once you have sent it then you are relying on them to be honest and refund you.


$20 on the fact they will tell you they want to receive it first and inspect the goods, tell you that they were not as they sent it to you and try and bugger you over.



Oh, that sounds just like Expert Infotech! LOL.


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  Reply # 1924971 25-Dec-2017 13:52
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jonathan18: Yeah, I had a friend who bought a ‘new’ S7 from them last year. As with the OP, the seal was broken. Battery died within a day and the phone wouldn’t turn on again after that. He got his money back, but I recall it took a while.

Clearly they must know what’s going on, given the number of people who report the same kind of issues; that theyre continuing to use such dodgy sales tactics means they think they can continue to get away with it, so until something like the Comcom steps in I’m sure nothing will change.


A few years ago a camera sales person tried to tell me that there was nothing wrong with buying the camera on display as they actually  swapped them around with cameras from other boxes in their store room!    Obviously a stupid lie, so I chose not to buy that shop.    This is why Ken Rockwell from says he never buys from a retail store and only from huge online stores such as B&H Photo Adorama etc.  Of course his website gets its income from the links to those places & donations however he has a point.    If you buy from a small shop in NZ the only camera they might have is the one on display.    I have never had a problem like this  when buying at Photowarehouse - they are big enough to have a display camera & new stock in boxes, at least for the common models.

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