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Topic # 227413 6-Jan-2018 13:09
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Just wondered if anyone can comment on whether traders are allowed to sell items, which have consumable or parts with limited life relative to the item, where they do not supply the consumables?

For example, importing specialty guitars but not the strings, so if after 3 months a string breaks, one can't get a replacement in NZ?

I've tried google searching but I'm failing to find the right keywords to locate anything.

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  Reply # 1931233 6-Jan-2018 13:18
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Caveat Emptor?





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  Reply # 1931237 6-Jan-2018 13:24

The CGA places some responsibilities on traders.

 

"Consumer guarantees for products

 

The CGA gives you rights if the products you buy or are supplied by a business are faulty and do not meet the guarantees below under the CGA.

 

All consumer products must:

 

  • be of acceptable quality (durable, safe, fit for purpose, free from defects, acceptable in look or finish)
  • be fit for any particular purpose you have told the supplier
  • match a description, sample or model shown to you
  • have good legal title, eg be able to be sold and not have any security interests registered against them
  • be a reasonable price if no price is set
  • arrive on time (within a reasonable time if not agreed) and in good condition
  • have spare parts and repair facilities available (manufacturer is responsible). This does not apply if you are told about limited availability before you buy."

 
 
 
 


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  Reply # 1931238 6-Jan-2018 13:25
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Items purchased in NZ must be fit for purpose. If you are importing from overseas it’s simply buyer beware.




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  Reply # 1931279 6-Jan-2018 14:19
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I am sure they can get away with the guitar strings by importing them for a big cost and on selling to you? I didn't even know that special guitars needed special strings!


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  Reply # 1931332 6-Jan-2018 15:12
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Batman beat me to it. What's so special about the strings?





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  Reply # 1931348 6-Jan-2018 15:35
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Scale length. Material. There is nothing available in NZ to substitute if they fail.

Wouldn't be the first time I've bought something new from a store in NZ then later found out when needed the consumables aren't available to purchase anywhere.

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  Reply # 1931362 6-Jan-2018 16:22
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What's the guitar?


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  Reply # 1931390 6-Jan-2018 16:44
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Dratsab:

 

What's the guitar?

 

 

This +!

 

 

 

I buy all my strings from OS (cheaper to import from the US than to buy here by half)

 

 




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  Reply # 1931401 6-Jan-2018 17:41
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Any mods here reading this? Is it possible to get this thread toasted off the face of the Earth, then I'll create another discussing the guitar since there seems some interest in it.

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  Reply # 1931426 6-Jan-2018 19:06
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Definitely interested in hearing about it!


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  Reply # 1931540 6-Jan-2018 23:33
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Geese:  I'll create another discussing the guitar since there seems some interest in it.

 

 

 

Stufff the Mods, do it!!! laughing

 

 

 

(sorry mods)


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