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freitasm
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  #2045743 28-Jun-2018 19:15
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I've used RealMe to renew my passport. Didn't need a reference. Ordered on Wednesday, expecting to have it in ten days, got it delivered on Saturday morning to my surprise.

 

An easy enough process. Sorry folks but I think the time on this thread was really wasted when it could have been way easier - as the OP found out when decided to actually use RealMe.





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PetAT

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  #2045745 28-Jun-2018 19:19
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freitasm:

 

I've used RealMe to renew my passport. Didn't need a reference. Ordered on Wednesday, expecting to have it in ten days, got it delivered on Saturday morning to my surprise.

 

An easy enough process. Sorry folks but I think the time on this thread was really wasted when it could have been way easier - as the OP found out when decided to actually use RealMe.

 

 

 

 

Agreed. RealMe All the way. Just that the information wasn't there or never as clear. Even when I called em up they had no knowledge of this Real Me Process..So you know. Anyway, RealMe is the way to go, for some folks it takes a couple of days, for me it took a week to get the Internal Affairs to sort the RealMe (Verify it) and then another week or two mucking around with the NZ Passport office who kept saying the photos weren't good enough. And then once we got a 'good photo' it took them a week. so yea. I dont know. thats my experience even going through real me, had  applied without an referee and written a letter to them like they originally suggested they would had taken a few months more, as they said themselves. But yea there it is.


Kyanar
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  #2046053 29-Jun-2018 14:39
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PetAT:

 

(ranting)

 

 

No, you definitely deliberately made the process harder for yourself, and insulting the people at DIA and calling them monkeys is totally uncalled for - as government departments go they're one of the best I've ever had to deal with, and when stuff goes wrong they will bend over backwards to fix it. When a family member of mine had to apply for an emergency passport to fly back for a funeral, they managed to make a mistake and send the passport to the wrong city. Because that meant it wouldn't arrive on time, they managed to arrange for Australian Border Force to allow him to leave Australia without a valid passport and for Immigration NZ to clear him for entry into NZ also without a valid passport while they redirected the delivery to NZ to meet him for the return journey. Those "monkeys" as you call them did a spectacular job of saving a very bad situation.

 

When I last renewed, it was a piece of cake. Go to passports.govt.nz, hit "Renew" and follow the wizard. Certainly none of this hassle you seem to have invented for yourself.




esawers
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  #2046056 29-Jun-2018 14:55
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Husband ordered his passport last Friday and it was delivered by Monday
Couldn’t be much easier

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