Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
2170 posts

Uber Geek

Trusted
Subscriber

  #2004640 29-Apr-2018 18:18
Send private message

Actually, you're right based on latest rating. Both are sitting on A by Standard and Poor's.

 

 

 

 


437 posts

Ultimate Geek

Subscriber

  #2004683 29-Apr-2018 19:37
Send private message

In GZ, every time anyone mentions KiwiBank, the same set of people, apparently, go into rant mode.  I'm not entirely sure what they are trying to do, nor why -- convert the people like me who have never had any trouble with KB, and appreciate their service -- or save those who might be going to make an Awful Mistake and join KB.  What the hell, consumer research seems to show that KB is appreciated, more so than the Aussie Banks, but maybe less so than TSB (anyone going to rant about TSB?  Co-op bank? Not enough shops?).  They have never tried to sell me any extras, have always given me a premium on deposit interest rates over the advertised rates, and have never stopped my credit card while I was overseas (likely because I always told them beforehand where I would be, as anyone should).

 

These rants, they are what I hate about social media.  They are annoying and boring and waste just too many electrons.  Let's have no more of it.  Get back to the point of the original post.





gml


 
 
 
 


2170 posts

Uber Geek

Trusted
Subscriber

  #2004686 29-Apr-2018 19:39
Send private message

Well, thanks for telling everyone what they are allowed to post. I bow to you, my overlord.

 

 

 

 

 

 

 

 


239 posts

Master Geek


  #2005424 30-Apr-2018 20:11
Send private message

richms:

Card transactions taking forever to show is the one that most people I know with kiwibank have problems with.



I recently signed up on the latest Airpoints credit card promo KB had, purely for the bonus points.

Have been shocked to find no transaction details have shown up yet, and first purchases were made 5 days ago.

4649 posts

Uber Geek

Trusted
Subscriber

  #2005430 30-Apr-2018 20:32
Send private message

The slowness in transactions showing is why we moved our main credit card from the Air NZ Mastercard with KB to a cashback card with BNZ - that, plus the Google Pay! I haven't regretted the move at all, as I find managing our finances so much easier with instant results.

 

Equally, the ability to only carry my phone on a walk when I also intend to pick up something for breakfast from the supermarket is a total relief. We've kept the rest of our banking with Kiwibank, and find them fine.

 

They're going through the same transition here in PN - some stores becoming KB-only, others reverting solely to NZP.


683 posts

Ultimate Geek


  #2005460 30-Apr-2018 21:03
Send private message

I've banked with BNZ most of my life and have never had a reason to switch banks, and certainly not because of their ownership structure. I've heard some good things about KB and some bad things, like all banks really! Kiwibank white label several of their services, like merchant acquiring is done by BNZ for example as they don't have the ability to switch transactions nor an acquiring license from visa etc to process credit cards. They are really just a personal savings type bank, which suits some people.

Using a post shop as a branch is quaint. Bank branches and post shops probably don't have much longer so they'll have to go fully online in the near future.




Devastation by stupidity
12485 posts

Uber Geek

Lifetime subscriber

  #2124328 12-Nov-2018 17:22
Send private message

Although not everyone here is a fan of Kiwibank, I believe credit should be given where due. Recently I received my new debit card. Of course it came with Paywave, which I do not like or want. My objection is to the obligatory nature of it and the fact that it can't be turned off. So I wrote a letter to Kiwibank expressing my dissatisfaction with this state of affairs. 

 

Almost immediately I received a very nice reply back in which it was explained that Kiwibank is changing their system and by next year they expect that customers will be able to choose whether they want Paywave functionality or not. I find this very decent of them. Clearly they listen to their customers and respond to what they hear. I have always liked Kiwibank and this kind of thing is one reason why. They get a +1 from me.

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


 
 
 
 


3885 posts

Uber Geek


  #2124540 13-Nov-2018 01:06

ASB allow you to disable and enable Paywave in real time via their app. You can also use the app to enable/ disable in-store international transactions, online transactions, ATM cash withdrawals, Temporarily or permanently block / disable the card, change the card PIN. All in real time.

And they have had the above for a few years now.





611 posts

Ultimate Geek

Trusted

  #2124553 13-Nov-2018 07:25

I have used KB as my primary bank for the last several years including the Mortgage. Service has always been excellent and my Mortgage rates have always been at market leading rates. People are talking about the 3.9 rates now, I re-fixed my Mortgage in August at 3.99 and how's this, I had agreed to a slightly higher rate and they called a day later and proactively gave me the better rate. So they had a customer who was going to pay more but said, no actually on Monday I can give you better so lets do it then. I would likely visit a branch once every year or two at most, and service has been just fine on those rare occasions.


3249 posts

Uber Geek

Trusted
Subscriber

  #2124569 13-Nov-2018 08:15
Send private message

Rikkitic:

 

Although not everyone here is a fan of Kiwibank, I believe credit should be given where due. Recently I received my new debit card. Of course it came with Paywave, which I do not like or want. My objection is to the obligatory nature of it and the fact that it can't be turned off. So I wrote a letter to Kiwibank expressing my dissatisfaction with this state of affairs. 

 

Almost immediately I received a very nice reply back in which it was explained that Kiwibank is changing their system and by next year they expect that customers will be able to choose whether they want Paywave functionality or not. I find this very decent of them. Clearly they listen to their customers and respond to what they hear. I have always liked Kiwibank and this kind of thing is one reason why. They get a +1 from me.

 

 

I'm a KB customer who objected to Payware some years and was disappointed it could not be turned off. So this is news is great.


2458 posts

Uber Geek

Trusted
Subscriber

  #2124601 13-Nov-2018 09:28
Send private message

freitasm:

 

I saw this on Manners St, Wellington where the NZ Post + Kiwibank shop has recently changed into a full Kiwibank branch

 

This apparently happened before as earlier as October 2017 in Rotorua and December 2017 in New Plymouth. 

 

In Wellington CBD if you want a full NZ Post shop you have Lambton Quay, Featherston St. Other services are available in pharmacies, supermarkets.

 

 

Manners is also gone and Featherston is going soon. I think this is the point of this post for me, not whether KB is any good as a bank or not. I'm personally not looking forward to dealing with an agent in a dairy to post something. I don't understand whats driving the closing of Post services as every time I go there, no matter what time of day, there is a queue. I work next door to the Featherston Street branch and there are people queuing outside every morning to get in.

 

Lets see how the agencies handle the Christmas period.





Delete Social Media

 


My thoughts are my own and are in no way representative of my employer.


23472 posts

Uber Geek

Trusted
Subscriber

  #2124644 13-Nov-2018 10:40
Send private message

The queue at my post shop when I am collecting parcels tends to be either people posting things for trademe purchases which could easily be done by courier, or old people with a bunch of letters buying stamps for various countries one at a time tying up a counter staff for up to 5 mins to end up with a tiny sale.

 

Or angry people paying bills for unrelated companies, or doing car rego.





Richard rich.ms

2044 posts

Uber Geek

Trusted
Subscriber

  #2124666 13-Nov-2018 11:38
Send private message

geekiegeek:

 

Manners is also gone and Featherston is going soon. I think this is the point of this post for me, not whether KB is any good as a bank or not. I'm personally not looking forward to dealing with an agent in a dairy to post something. I don't understand whats driving the closing of Post services as every time I go there, no matter what time of day, there is a queue. I work next door to the Featherston Street branch and there are people queuing outside every morning to get in.

 

Lets see how the agencies handle the Christmas period.

 

 

My dairy is the local post shop, manage the PO boxes and seem to manage postage and courierpost pretty fine. Mind you nearly all their work is private (letters, trademe etc)





________

 

Antonios K

 

Click to see full size


1218 posts

Uber Geek


  #2124671 13-Nov-2018 11:55
Send private message

dejadeadnz: Actually, you're right based on latest rating. Both are sitting on A by Standard and Poor's.

 

I wouldn't put to much weight in a S&P rating. Any banks corporate lunch room food handling grading would carry more legal weight.  I'm honestly surprised S&P is still in business after the USA sub-prime scandal when a high rating could be purchased for a completely junk investment.

 

I think KB taking over NZ Post stores is a logical and smart move. They've got the same owners, postal business is rapidly shrinking and banking business is rapidly growing. You can call bricks & mortar old fashioned, but it is in demand, and while everyone else is in a race to the bottom service wise and it pays, why not?

 

It is similar to Z Energy's forecourt concierge - such an old fashion concept, but it draws in customers, so why not?

 

 


1218 posts

Uber Geek


  #2124676 13-Nov-2018 12:02
Send private message

I wonder if the new banking rules have increase the need to face to face contact with customers. My current bank has just made me update my identity details and proof of residence/citizenship to meet new anti-money-laundering rules (apparently).


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.