Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2178 posts

Uber Geek
+1 received by user: 184


Topic # 242135 12-Oct-2018 17:41
Send private message

I've never had so many issues in one week than with Post Haste this week.

 

On Saturday I received a "while you were out" card (even though I was home) - filled in the details online for a Tuesday delivery (Monday was not an option)
On Tuesday I got home from work - no parcel
Called Post Haste on Wednesday to find out where the parcel was - would be delivered on Wednesday
Wednesday 4.30 - no parcel, so called again and got told "just being delivered"
Wednesday 5pm - no parcel, called again and got told "just being delivered" - this time I was told it was a "new driver and he was on his own this week" (advised the call centre operator that a parcel that was scheduled for Tuesday should not be delivered on Wednesday and a "new driver" shouldn't be used as an excuse)
Wednesday 5.10pm - parcel was delivered

 

Sadly also on Wednesday a parcel from Trademe was also sent via Post Haste

 

Wednesday - parcel sent
Thursday (7am) - at depot, ready for delivery
Friday (8am) - at depot, ready for delivery

 

Called up just after 5pm on Friday and was told by the operator they would advise the driver to deliver it on Monday ... (and again, it was mentioned that the driver was new)
Asked them to hold it at the depot so I could pick it up as I did not trust they would actually deliver on Monday.

 

 

 

Sadly it does not seem they have a complaints process to submit a formal complaint .. 

 

 


Create new topic
5638 posts

Uber Geek
+1 received by user: 259

Trusted
Geekzone
Lifetime subscriber

  Reply # 2106892 12-Oct-2018 17:41
Send private message

Hmmmm. Here we go.





I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



'That VDSL Cat'
9928 posts

Uber Geek
+1 received by user: 2324

Trusted
Spark
Subscriber

  Reply # 2106906 12-Oct-2018 18:07
Send private message

Wait peter reader is still alive???!

 

 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 


5638 posts

Uber Geek
+1 received by user: 259

Trusted
Geekzone
Lifetime subscriber

  Reply # 2106952 12-Oct-2018 18:30
Send private message

hio77:

 

Wait peter reader is still alive???!

 

I am more alive than ever.





I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



2090 posts

Uber Geek
+1 received by user: 1173


  Reply # 2106954 12-Oct-2018 18:31
Send private message

Yes but he only likes trademe and travel.




Location: Dunedin

 

 


14733 posts

Uber Geek
+1 received by user: 1991


  Reply # 2106955 12-Oct-2018 18:33
Send private message

I have always found them really good, via their Pass the parcel service. I think it may depend on the actual courier staff you deal with, as some people don't want to come through gates etc. 


345 posts

Ultimate Geek
+1 received by user: 51


  Reply # 2107004 12-Oct-2018 20:37
Send private message

I had the same problem but with fastway

 

ordered some thing online on Sunday

 

sent Monday 8 am

 

pick up by courier at 815 am in Auckland

 

arrived in wellington 3 pm

 

Tuesday 10 am on board courier

 

Wednesday 10 am on board courier

 

Thursday 10 am on board courier

 

Friday 10 am on board courier

 

(they never tried to deliver at all this week)

 

delivered at 530 pm today

 

 

 

for me my top list for courier ( from good to bad) in my area

 

1 NZ Post / Courier Post

 

2 New Zealand Couriers

 

3 Post Haste

 

4 other courier companies

 

5 Fastway


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

NZ and France seek to end use of social media for acts of terrorism
Posted 24-Apr-2019 12:13


Intel introduces the 9th Gen Intel Core mobile processors
Posted 24-Apr-2019 12:03


Spark partners with OPPO to bring new AX5s smartphone to New Zealand
Posted 24-Apr-2019 09:54


Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.