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n95



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Topic # 242249 17-Oct-2018 18:55
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Anyone know if there is a maximum time allowable to fix an appliance under warranty (8 months old) before I request a replacement rather than repair. Been 3 weeks now. They're supposedly waiting on parts.  


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  Reply # 2109980 17-Oct-2018 19:08
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3 weeks must be on the limit surely

John




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  Reply # 2109984 17-Oct-2018 19:19
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IANAL, but it would likely depend on the terms of the warranty. Or are you referring to the CGA?


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  Reply # 2109999 17-Oct-2018 19:25
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n95:

 

Anyone know if there is a maximum time allowable to fix an appliance under warranty (8 months old) before I request a replacement rather than repair. Been 3 weeks now. They're supposedly waiting on parts.  

 

 

Have they told you when parts will be available?

 

I had issues with an oven - that required parts to be imported, they stuffed up and imported the wrong part - so another 3 weeks.  The oven was actually mainly usable while this was going on, so I put up with it.  If not, I'd have read the riot act.


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