Still nothing further from them to me despite hourly emails. I will keep sending them until they reply.
I was so utterly peeved off that I have just bought a pair of black new GHD's off trademe. They are genuine ones thats for sure as they are from a salon and I used a credit card. I know if there is fraud involved and you use a credit card you can get it reversed easily. Can't be bothered with i-store thats for sure.
Just because of the grief they caused me I will keep emailing and trying to get refund but am not holding out much hope. They certainly ruined what was going to be a nice experience.
Has anyone laid a complaint with police in Wellington? I figure if I do it, it would be good to go to the same station that someone else has and they might take it seriously.
I laid complaint with New Plymouth Police and if its any use Constable C. Ander took my statement. Might be worth mentioning when you lay your complaint. Good luck.
I have just authorised courier post to send my parcel to the post office box as I don't want to take delivery and then have to send it to them. The girl at courier post will keep an eye on it for me to ensure that it is delivered. I have also sent them a letter today advising them what I have done and requesting the refund. Don't know what will happen but will keep on at the them thats for sure. Will keep everyone posted.