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1932 posts

Uber Geek
+1 received by user: 154


Topic # 245479 6-Feb-2019 09:30
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Anyone else on Genesis for the latest Power Shout deal?


Odd situation … I got an email offering the 5 hour Power Shout, and selected an evening when we did all our washing, dishes, vacuum etc.  All online details appeared correct and then received another email a day later saying "Thanks, you've got your 5 hour free power", etc etc.


Today I got another email reminding me to apply for the free power deal, and this too had all correct address details !!   Odd, I thought.


I've now looked at the actual Account/Customer Numbers on these emails, and the first two have another number that is not mine, and the latest email has our correct Account Number!!


Anyone else looked at their Power Shout offers and checked their details?   Not sure if I get two free deals, or the first one gets credited to another account or what laughing


Well done Genesis!

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1806 posts

Uber Geek
+1 received by user: 924

  Reply # 2173827 6-Feb-2019 10:00
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Is this another case of marketing and the exec saying "launch it NOW!", while the developers, engineers, testers, ops are still screaming "NO, it's not ready yet!" ?

The universe consists of protons, neutrons, electrons...and morons.

263 posts

Ultimate Geek
+1 received by user: 30

  Reply # 2174544 7-Feb-2019 20:26
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Just checked our email from them, the number is our customer number.

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