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298 posts

Ultimate Geek
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  # 2270173 4-Jul-2019 23:08
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Amazon have their own converter to let you pay in NZD rather than USD, which you can see before payment which takes away the exchange rate uncertainty. If you have an actual receipt that shows you paid less than NZD400 including shipping, customs will give that priority over their estimate.




12 posts

Geek
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  # 2270174 4-Jul-2019 23:11
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tieke:

Amazon have their own converter to let you pay in NZD rather than USD, which you can see before payment which takes away the exchange rate uncertainty. If you have an actual receipt that shows you paid less than NZD400 including shipping, customs will give that priority over their estimate.



Nope, it shows as NZD419.

 
 
 
 


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Uber Geek
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  # 2270197 4-Jul-2019 23:34
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I thought that if Amazon failed to include applicable fees - or estimated them too low - they picked up the difference?








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Geek
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  # 2270220 5-Jul-2019 05:29
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Geektastic:

I thought that if Amazon failed to include applicable fees - or estimated them too low - they picked up the difference?



Yes, that's what they have told me. But I'm not sure about GST. They usually includes entry fees upfront. Don't understand what's wrong with them or things have change with NZ shipping. I tried with some expensive mobiles as well, (below 500USD) they don't estimate the import fees now. But they do estimate if I add mobiles over 750 USD I guess. (Not exactly sure about the limits)



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Geek
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  # 2270358 5-Jul-2019 11:31
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Response from Customs:

 

 

 

Good morning,

 

 

 

Thank you for your enquiry.

 

 

 

Because Amazon are not collecting the import fees deposit, the goods will arrive in New Zealand with the import duties liable to be assessed and collected.

 


An estimate of import duties shows $60.21 import GST would be due, and a $55.71 Import Entry Transaction Fee would be collected when the import GST is collected.

 

If the goods arrive with with a fast freight/courier company, you could expect the company to contact you to have the import charges paid to them.


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Wannabe Geek
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  # 2270458 5-Jul-2019 12:53
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I believe if Amazon says they will pay the difference, they will. Make sure you save the conversation with their customer service if anything goes wrong. 

 

 

 

Please see Amazon's policy here: https://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=201117970&pop-up=1

 

 

 

It says if item sold by AmazonGlobal, they will return any import fee if overcharged at checkout and waive the fee if undercharged. 


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