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Lock him up!
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# 257475 5-Oct-2019 12:03
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Why do companies insist on thinking that people want to talk to machines? Their terrible automated voicemail systems are already bad enough. If I have a question in a store, I want to talk to a human. If I want to have a list of pre-programmed responses, I can look up a FAQ. What does an animated cartoon face add to this? If it actually works well (unlikely) it might be cool to play with, but then it belongs in a science museum exhibition, not a retail space. My thumbs are firmly down on this one!

 

 





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  # 2329987 5-Oct-2019 12:10
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That’s like the touch screens in McDonald’s. I’m about to eat with my fingers. Last thing I want to do is touch a smeared screen right before eating.

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  # 2329989 5-Oct-2019 12:22
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I can never find staff to tell me where things are, or else if I do they dont have the information on them and I have to go to a counter to get it looked up anyway. So this is a positive IME.

 

Might lead to more theft if they have less staff walking around watching people but I assume that the warehouse have done the sums and will make sure that its working out better for them, they are not total idiots.

 

Now if only they would deploy it in the actual warehouse and warehouse stationary stores so I can find things.





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  # 2329996 5-Oct-2019 12:35
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Hello, can I help you?

I doubt it, but I'm ever-optimistic so let's give it a try.





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  # 2333573 9-Oct-2019 21:53
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I wonder if this one lies through it's teeth to customers as well ?


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  # 2333577 9-Oct-2019 21:59
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There is almost always a common phrase programed.

 

"Human please" 

 

 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  # 2333586 9-Oct-2019 22:14
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MadEngineer: That’s like the touch screens in McDonald’s. I’m about to eat with my fingers. Last thing I want to do is touch a smeared screen right before eating.

 

Hah!.... literally never thought of that....


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  # 2333590 9-Oct-2019 22:55
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chevrolux:

 

MadEngineer: That’s like the touch screens in McDonald’s. I’m about to eat with my fingers. Last thing I want to do is touch a smeared screen right before eating.

 

Hah!.... literally never thought of that....

 

 

me too... i personally love using them. i dont have to deal with people!

 

 

 

now i'm second guessing myself..





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 


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  # 2333603 10-Oct-2019 02:17
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hio77:

 

now i'm second guessing myself..

 

 

You´ll probably find more bacteria at the table.

 

But just bring hand sanitiser, never a bad idea before eating with your fingers.

 

Here is the list of the most germ ridden places

 

Worth mentioning: Your mobile phone, purses and wallets, remote controls, washing machines, buttons (lifts, soft drink dispensers etc) and shopping carts. But there are some other "nice" ones in there too.


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  # 2333604 10-Oct-2019 02:18
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Back on topic: Have yet to meet a system like that, that works well. Somehow I doubt Noel Leeming has cracked the problem.


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  # 2333665 10-Oct-2019 09:07
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I like how they refer to these as AI, it's really not at all. Just a bunch of programmed responses that would be easlily stumped.

 

 

 

I wonder what happens if she finds a way to breaks the CGA? Not a staff member just blame a machine fault haha

 

 

 

Maybe she has an extended warantee 🤪





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  # 2333668 10-Oct-2019 09:15
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My one dealing with a NL staff member regarding a computer related item, was entertaining.

 

Went to the store, to the computer section, asked the salesman if they sold network cards. He gave me a blank look and said "This isn't my department, go ask at the counter".  Im thinking "so why are you in the computer section then"

 

Go to the counter, the girl had no clue what I was after but at least had the brains to look it up in their system and found what I was after.

 

I really needed the card to play Starcraft multiplayer that had just been released ;)

 

So hope this new AI staffer knows how to search a database :D

 

 





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