Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1561 posts

Uber Geek

Trusted

# 262181 9-Jan-2020 09:58
One person supports this post
Send private message

Late last year I used YouShop for the first time and have literally had the worst experience ever.

 

Here's the short version;

 

1) I ordered 6 items from Walmart USA

 

2) All 6 items arrive at YouShop USA

 

3) Items are consolidated and sent to NZ

 

4) Consolidated parcel arrives. Feels a bit light so I take photos unboxing. Sure enough not all items are there - in fact only 1 item was packaged.

 

5) Cue phone/email tag with NZ Post

 

6) YouShop insist the parcel was sent (yes of course it was sent but it was incomplete)

 

7) Still waiting for answers 3 weeks later

 

 

 

Now here's where it gets borderline hilarious. Today I get an email - Great news a package has arrived at the YouShop warehouse. Odd, Im not expecting anything.

 

I check the "new" parcel details and sure enough its one of the items that was supposedly in the consolidated package - exact same merchant tracking info and dimensions. So clearly it was never sent.

 

 

 

So is it just me? Im so frustrated right now. Is there any way to escalate these things in NZ Post?

 

 

 

 

 

 


Create new topic
15564 posts

Uber Geek

Trusted
Subscriber

  # 2388947 9-Jan-2020 11:13
Send private message quote this post

They're very difficult to communicate with, and often clueless. One time I had a package sent, it arrived with half what I expected. Cue time on phone trying to work it out. A day or two later the rest arrived in a second package. They had no idea it had been split.

 

Generally, for simple packages, they're fine. A more professional outfit is ShipItTo, but they cost more. For example, the order I paid for today with youshop was NZ$11 for economy shipping to NZ for a small 0.2kg box in 9-14 days, not counting GST. ShipIt has economy airmail at $14 for 20 - 45 days, $17 for USPS 12 - 18 days, $22 for 5-12 days with their own carrier. So you pay about twice as much for a similar service, which could be worthwhile for some packages. They're better at consolidation as well.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.