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# 262251 13-Jan-2020 00:19
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I'm sure this will start an interesting topic. Contractor for NZ Couriers, Ask me anything and I'll answer the best I can. 


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xpd

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  # 2390758 13-Jan-2020 07:08
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Please select your armor. You'll need it ;)

 

 





XPD / Gavin / DemiseNZ

 

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  # 2390759 13-Jan-2020 07:18
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Why don't couriers knock on doors anymore?

 
 
 
 


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  # 2390760 13-Jan-2020 07:20
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Why do they need seven different tracking options? Surely their backend should be able to work it out.


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# 2390766 13-Jan-2020 08:00
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gehenna: Why don't couriers knock on doors anymore?

 

@gehenna Was just reading this thread and had a knock on the front door and it was NZ couriers


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  # 2390780 13-Jan-2020 08:22
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Linux:

gehenna: Why don't couriers knock on doors anymore?


@gehenna Was just reading this thread and had a knock on the front door and it was NZ couriers



Clone that person

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  # 2390789 13-Jan-2020 09:03
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Why are the tracking systems so poor compared to those in the US and Europe, where customers can see package location in real time and choose delivery slots?





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  # 2390793 13-Jan-2020 09:13
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I think tracking is only as good as the people in each warehouse who actually scan the item and update the tracking.  I often get stuff arrive at home in Wellington that's coming from Auckland, which still has the last tracking status as being the post shop or depot in Auckland before it leaves town.  


 
 
 
 


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  # 2390798 13-Jan-2020 09:32
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Why is the "authority to leave" so hit and miss?... for all the companies.

 

We have a locked gate. There is a spot to leave parcels next to it, out of the rain and out of view of the street. Yet it seldom gets used despite having authority to leave with all the courier companies.




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  # 2390802 13-Jan-2020 09:48
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gehenna: Why don't couriers knock on doors anymore?
Its not a matter of why couriers don't knock on doors. The problem lies with the work ethics of that particular courier. We are humans, each with great qualities and the not so great. Honestly some couriers are just outright lazy and likely leave your parcel, yet youre clearly home. Myself, I have great work ethics though depending if im in a rush or not ill leave parcels without door knocking. Most days I door knock. Its also in our contract that we must do so.



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  # 2390803 13-Jan-2020 09:49
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gehenna:
Linux:

gehenna: Why don't couriers knock on doors anymore?


@gehenna Was just reading this thread and had a knock on the front door and it was NZ couriers



Clone that person


Lol i agree. We need more guys like him in our industry haha.

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  # 2390804 13-Jan-2020 09:51
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Lupid:
gehenna:
Linux:

gehenna: Why don't couriers knock on doors anymore?


@gehenna Was just reading this thread and had a knock on the front door and it was NZ couriers



Clone that person


Lol i agree. We need more guys like him in our industry haha.


It was a new passport for my flatmate so very strict on delivery and signature

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  # 2390813 13-Jan-2020 10:04
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Couriers dont knock on our door (or even get out of their van most of the time) because we have a 4 legged, sharp toothed thing wandering the property. Not that he can get near the couriers.

 

If they have to, they'll get out, run to the stairs and put the package on the stairs , hear "toot toot" and off they go again :D

 

 





XPD / Gavin / DemiseNZ

 

Server : i5-3470s @ 3.50GHz  16GB RAM  Workstation : Ryzen 5 3600 / 16GB DDR4 / RX580 4GB    Console : Xbox One

 

Now on BigPipe 100/100 and 2Talk  Add me on Steam   My Lego

 

Current Projects : Arcade Machine          BBS (WIP)


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  # 2390850 13-Jan-2020 10:36
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Geektastic: Why are the tracking systems so poor compared to those in the US and Europe, where customers can see package location in real time and choose delivery slots?


That question would be more suited to someone in a business development role or similar not a driver.

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  # 2390869 13-Jan-2020 11:09
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gehenna:
Linux:

 

gehenna: Why don't couriers knock on doors anymore?

 

 

 

@gehenna Was just reading this thread and had a knock on the front door and it was NZ couriers

 



Clone that person

 

 

 

As I read that post a courier knocked on my door too, no bull.

 

But I'd also say they don't always do it


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  # 2390870 13-Jan-2020 11:11
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Why can some deliveries get signed for by the courier, and some need to be signed by the recipient?  A few times I've had to query where an item is, and the signature on the delivery has been entered by the courier.  Is this a breach of policy or are there some situations where it's correct?


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