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3591 posts

Uber Geek

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  #2480945 11-May-2020 09:37
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People moaning about slow couriers, top this:

 

 

 


2105 posts

Uber Geek

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  #2480948 11-May-2020 09:39
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Their website calls the Overnight service a "target"

 

https://www.nzpost.co.nz/business/sending-within-nz/parcels/courierpost-overnight-delivery

 

"CourierPost has an overnight delivery target across town and between major towns and cities. For CourierPost Economy and rural deliveries please allow up to three working days."

 

 

 

(Edit - in response to MikeAqua #2480933 )


 
 
 
 


703 posts

Ultimate Geek

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  #2480959 11-May-2020 09:59
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Geektastic:
I do not know who delivers Australia Post items here in NZ, but I have one that has been in Auckland now doing nothing since Tuesday last week at 0709 hrs!

 

Australia Post is IMHO a very lethargic organisation, exhibiting the worst aspects of both a government bureaucracy and a private-sector monopoly. I have several family members living there and others in the UK, France and the USA and it's noticeable that letters and parcels to and from Australia take longer to arrive. [OK, except France in July & August, nothing moves there then!]

 

I have a package that's "Cleared and awaiting international departure |SYDNEY NSW | Date & time Thu 7 May • 1:28am"
I know there's restricted flights a.t.m., but you'd think there might be one in four days from Sydney to Auckland. Sigh

 

 

 

 


49 posts

Geek


  #2480968 11-May-2020 10:17
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PolicyGuy:

 

Geektastic:
I do not know who delivers Australia Post items here in NZ, but I have one that has been in Auckland now doing nothing since Tuesday last week at 0709 hrs!

 

I have a package that's "Cleared and awaiting international departure |SYDNEY NSW | Date & time Thu 7 May • 1:28am"
I know there's restricted flights a.t.m., but you'd think there might be one in four days from Sydney to Auckland. Sigh

 

 

I've got one that was received by Australia Post on 21st April, and is still at "Cleared and awaiting international departure" (in Sydney) since 24th April. Expected delivery date was 1st May, lodged an enquiry on 5th May, haven't heard anything. You might be waiting a while...


128 posts

Master Geek


  #2480970 11-May-2020 10:22
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frankv:

 

People moaning about slow couriers, top this:

 

 

Who do you reckon the 'last mile carrier' is? Because that's ruthless. Probably just sitting in someones office. 

 

Hopefully get mine soon. 

 

 

 

 

 


xpd

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  #2480979 11-May-2020 10:34
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Package #1 from AU

 

It's on its way

 

 

Most recent update

 

Item processed at facility

 

MELBOURNE VIC

 

 

Date & timeThu 30 Apr • 7:13pm

 

 

 

Package #2 from AU

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Friday, May 1, 2020
 10:08 AMTracking number allocated & order readyDERRIMUT,VIC,AU 
Tuesday, May 5, 2020
 12:21 PMProcessed through Export HubPort Botany, NSW,AU 
 2:00 PMInternational transit to destination countryPORT BOTANY, NSW,AU 
Friday, May 8, 2020
 6:57 AMCustoms clearedMANGERE, AUCKLAND,NZ 
 8:14 AMImported on runsheet AVYWI01425AucklandPBT Couriers
Sunday, May 10, 2020
 1:49 PMPicked upAucklandPBT Couriers
Monday, May 11, 2020
 6:46 AMOn courier vehicle for deliveryAucklandPBT Couriers

 

 

 

Packages from Auckland supplier  - who knows, the #'s they give are never entered :D

 

 





XPD^ / DemiseNZ

 

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4616 posts

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  #2480994 11-May-2020 10:51
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My item that was at Christchurch airport is now showing as being with the courier in Wellington as of 6:20am this morning.

 

When I looked first thing this morning it was indicating "item is with courier, expect delivery today; estimated delivery date 12 May". Now it is showing "item is with courier, expect delivery today; estimated delivery date 13 May".

 

Surely the item wouldn't sit in the courier's van for two days so I'm assuming the estimated delivery date is based on some sort of algorithm that has gone wonky. It will be interesting to see if it turns up today. 


 
 
 
 


xpd

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  #2481004 11-May-2020 11:04
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Package #2 literally just got dropped off to me :D

 

So PBT are running fine it appears.

 

 





XPD^ / DemiseNZ

 

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212 posts

Master Geek


  #2481045 11-May-2020 12:03
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Geektastic:

 

I do not know who delivers Australia Post items here in NZ, but I have one that has been in Auckland now doing nothing since Tuesday last week at 0709 hrs!

 

 

NZ Post delivers AU Post items in NZ.


NodexHost
295 posts

Ultimate Geek

Subscriber

  #2481058 11-May-2020 12:05
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boosacnoodle:

 

Geektastic:

 

I do not know who delivers Australia Post items here in NZ, but I have one that has been in Auckland now doing nothing since Tuesday last week at 0709 hrs!

 

 

NZ Post delivers AU Post items in NZ.

 

 

NZ Post delivery most, if not all, overseas state-owned postal company mail.






479 posts

Ultimate Geek


  #2481103 11-May-2020 12:36
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ebay just refunded an order from mid march.

 

I contacted the seller saying hey can you chase up delivery for me - they put in a query to ebay, and I got a refund.

 

To be clear - I did not ask the seller for a refund or threaten anything, I just asked if they could log a query with their shipping as it had been ~6 weeks, and the only option ebay gave me was to contact the seller.

 

Didn't actually want a refund, wanted the goods, and will reorder when life returns to a level of normality in the us, but hey in the scheme of things I have my money back with no hassle.


8348 posts

Uber Geek

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  #2481179 11-May-2020 14:21
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 Items are starting to flow thru.  Only two to go.   The Miter 10 one  has been shown in transit for a couple of days and the Brother toner card I ordered from PBTech back on March 20 still showing "Awaiting Goods"  Will give that one another week and ask what's happened to it. 





Regards,

Old3eyes


5663 posts

Uber Geek


  #2481324 11-May-2020 15:29
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MadEngineer:

 

Their website calls the Overnight service a "target"

 

https://www.nzpost.co.nz/business/sending-within-nz/parcels/courierpost-overnight-delivery

 

"CourierPost has an overnight delivery target across town and between major towns and cities. For CourierPost Economy and rural deliveries please allow up to three working days."

 

 

 

(Edit - in response to MikeAqua #2480933 )

 

 

OK, but surely a target has to be achievable most of the time.  Reality is their between major towns and cities average is probably closer to the economy spec.

 

 





Mike

2105 posts

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  #2481378 11-May-2020 17:09
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I'm not trying to defend them, but everything we send out (and we send a lot) gets delivered same day or overnight, two working days if rural.  And that's courierpost/fastway/nzcouriers/others


305 posts

Ultimate Geek


  #2481436 11-May-2020 18:07
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Here's one I'm still waiting on:

 


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