Courier Post delays

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#2488892 21-May-2020 19:49

timmmay:
PBT got me an express package from Auckland to Wellington in 1-2 days, not sure when it was sent, but it didn't take long. It was delivered by two guys in a normal car, they're obviously using extra people as delivery drivers.

That's lucky! My PBT deliveries made it to Wellington overnight and then all sat in the Wellington depot for 15 days before finally getting delivered only after the seller chased them up. Oh wait, they have misplaced half the consignment and are now looking for it.

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GV27

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#2488910 21-May-2020 20:07

Still no update on my parcel which supposedly left China twice and has been in transit to NZ since 10/03.

snnet

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#2488922 21-May-2020 20:24

mrdrifter:
timmmay:

PBT got me an express package from Auckland to Wellington in 1-2 days, not sure when it was sent, but it didn't take long. It was delivered by two guys in a normal car, they're obviously using extra people as delivery drivers.

That's lucky! My PBT deliveries made it to Wellington overnight and then all sat in the Wellington depot for 15 days before finally getting delivered only after the seller chased them up. Oh wait, they have misplaced half the consignment and are now looking for it.

Things I ordered for mothers day gifts still haven't arrived from just outside auckland to north of auckland with pbt - I ordered them when I had plenty of time during level 4. Mum and step mum starting to think I'm telling porkies I think!

frankv

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#2489058 22-May-2020 06:50

GV27:
Still no update on my parcel which supposedly left China twice and has been in transit to NZ since 10/03.

Yeah, my 27 Feb parcel is still stuck in a warehouse somewhere in NZ. Meanwhile a package sent 10 April from China has arrived.

Dingbatt

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#2489061 22-May-2020 07:05

So my parcel was picked up from JBHiFi on 11 May. It sat on the tracker as "picked up" until lunchtime yesterday (21 May) it then transitioned through “processing” and “in transit” to being dropped on my front porch in the space of 3 hours.

It is a UHD Bluray of StarWars Ep9. I gave up waiting for it and watched it on Disney+ (I ordered it literally 2 hours before D+ announced Ep9 would be available on May the Fourth). All is not lost, I will still watch it again at some stage in all its UHD/Atmos goodness.

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msukiwi

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#2489204 22-May-2020 10:18

Well things have certainly improved.

An item I ordered from a business in Auckland on Trademe on Tuesday night has already been delivered by CourierPost to me in Christchurch.

Johnk

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#2489338 22-May-2020 11:46

Not quite Courier post related but still parcel delivery....

Credit where credit is due.

Have just had two packages handed to me at my desk in Mt Eden, Auckland moments ago.

1st Package, ordered 20th May 8am, shipped via DHL from Victoria, Australia on 20th May, Signed for 11am 22nd May

2nd Package, ordered 19th May 9pm, shipped via Fedex from California US on 19th May, Signed for 11:15am 22nd May.

Incredibly quick turnaround.... Pretty happy with those results!

Ordered a HPE HDD from PB tech on Fri 15th May 11am, it arrived yesterday about 3pm. so not too bad I guess, still not the overnight as described.

trig42

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#2489377 22-May-2020 12:46

Courierpost are slowly getting on top of it. They've started delivering our stuff (that we sent out) from early May now. We've found the recent parcels are about 2-5 days (depending on in or out of Auckland - in Auckland is slower).

Personally, I ordered a new freezer bin from F&P yesterday about lunchtime. It arrived on my doorstep at 10am this morning. NZ Couriers - Auckland to Waiheke Island. Very good. (Wife is still waiting on a Warehouse delivery from Monday though...)

Beccara

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#2489490 22-May-2020 14:49

Had an international item coming in from AU, Took a whole week from Sydney to Auckland

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xpd

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#2489501 22-May-2020 15:23

Beccara:

Had an international item coming in from AU, Took a whole week from Sydney to Auckland

Pfft thats nothing. ;)

Mines been 23 days and its made it from the supplier in Melbourne to Melbourne airport. At last notice, it hadnt made it onto a plane.... Im hoping once it does hit a plane, it'll be here within 5 days but I doubt it :D

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xpd

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#2489510 22-May-2020 15:43

#facepalm

Ordered via work from PBtech. Two hours later workmate ordered something as well.

Guess what turned up today - workmates order.

Mines still at "Collected".

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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dejadeadnz

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#2489859 22-May-2020 22:08

Courier Post and NZP are frankly falling apart. It amazes me that as a SOE it hasn't been raked over the coals for this. It seems that items sent within Auckland to be delivered within Auckland continue to be delayed by at least 5 days.

htweedie

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#2489861 22-May-2020 22:17

mrdrifter:
timmmay:

PBT got me an express package from Auckland to Wellington in 1-2 days, not sure when it was sent, but it didn't take long. It was delivered by two guys in a normal car, they're obviously using extra people as delivery drivers.

That's lucky! My PBT deliveries made it to Wellington overnight and then all sat in the Wellington depot for 15 days before finally getting delivered only after the seller chased them up. Oh wait, they have misplaced half the consignment and are now looking for it.

Same issue here. Item from Auckland has been sitting in the PBT Wellington Depot for 9 days now. Rang them today and they said they will track it.

I said if it isn't delivered by COB Tue then it'll be considered lost and don't bother delivering it as I'll be disputing it.

On the flip side I've had excellent service from Castle delivering all within their timeframes.

MrTomato

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#2489862 22-May-2020 22:17

dejadeadnz:

It seems that items sent within Auckland to be delivered within Auckland continue to be delayed by at least 5 days.

I have two Auckland -> Auckland packages in CourierPost's system at the moment. Both from Wednesday, with one picked up from the North Shore and one from South Auckland. Both are currently marked as 'Collected from sender' in the tracking - they haven't even been scanned into the depot yet!

So much for them aiming to clear the backlog by the end of this week..!

snnet

1377 posts

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#2489865 22-May-2020 22:24

MrTomato:

dejadeadnz:

It seems that items sent within Auckland to be delivered within Auckland continue to be delayed by at least 5 days.

I have two Auckland -> Auckland packages in CourierPost's system at the moment. Both from Wednesday, with one picked up from the North Shore and one from South Auckland. Both are currently marked as 'Collected from sender' in the tracking - they haven't even been scanned into the depot yet!

So much for them aiming to clear the backlog by the end of this week..!

I've had a few bypass the depot scan

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