Courier Post delays

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#3268620 6-Aug-2024 13:38

When dealing with Aramex, what's the best way to get hold of them, or at least to get them to pick up a parcel that they seem to have forgotten about? There's the contact form on the web site, a phone number for the Aramex depot in Penrose, and a phone number for the local courier, which is a landline so presumably a closer depot.

neb

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#3274589 22-Aug-2024 21:17

I've got three shipments in transit at the moment all ordered at roughly the same time, one from Whangarei, one from Wairau Valley which is about 5km from here (unfortunately they don't do pickups), and one from Guangzhou in China. I wonder which one will arrive first?

(At the moment it looks like the one traveling 5km will best the one from China by about a day, but I still expect that to beat the one from Whangarei).

Behodar

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#3274653 23-Aug-2024 07:45

At least yours make sense! I have one coming from North Carolina, and the tracking shows that it's currently in Bahrain.

Edit: Actually, this is really weird. The dispatch notice says that it's coming from NC via UPS, but the tracking number is for DHL and shows it coming from Pakistan. Now I'm wondering whether I'm going to receive the right thing...

Zigg

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#3285358 23-Sep-2024 09:08

This is a new one:

Estimated delivery24/9/2024
Delayed - Parcel being assessed

08:39am, 23 September 2024

We're currently assessing the packaging of your parcel which may push out its delivery date. Please continue to track your parcel for further movement or alternatively, please contact the sender.
In transit to local depot

07:15am, 22 September 2024, Auckland Airport
Cleared for import

07:14am, 22 September 2024, Auckland Airport

richms

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#3285373 23-Sep-2024 09:46

When I have had that its got wet and started to fall apart, so they put it in a plastic bag.

Richard rich.ms

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#3285381 23-Sep-2024 10:03

Just of interest, the "Alltrack" site is not operating as expected at the moment. Surfing to the main site redirects to some admin login page. Many NZ retailers send links to this site rather than the individual courier companies.

Zigg

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#3285403 23-Sep-2024 12:06

richms:

When I have had that its got wet and started to fall apart, so they put it in a plastic bag.

The item had this in the Amazon cart:

Item arrives in packaging that reveals what's inside. To hide it, choose Ship in Amazon packaging.

I chose Amazon packaging, so there might be an issue with that.

Wise

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neb

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#3285473 23-Sep-2024 15:44

I've just got something with tracking status "Restricted Item - Battery Item". It has a CR2032 in it, sigh.

(You can't do much to a CR2032, even a dead short across them won't do anything because of the relatively high internal resistance).

Zigg

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#3286312 25-Sep-2024 16:54

Zigg:
richms:

When I have had that its got wet and started to fall apart, so they put it in a plastic bag.

The item had this in the Amazon cart:

Item arrives in packaging that reveals what's inside. To hide it, choose Ship in Amazon packaging.

I chose Amazon packaging, so there might be an issue with that.

There was a small tear in the box, I thought it was something dramatic from one of the updates! Item is fine.

____

Wednesday, 25 September
1:38 PM
Delivered

6:28 AM
Out for delivery

Tuesday, 24 September
6:05 PM
Package arrived at a carrier facility
Wiri, NZ

Monday, 23 September
8:39 AM
The package is undeliverable and returning to sender because it is damaged.
Highbrook, NZ

Sunday, 22 September
7:13 AM
Package is in transit. Flight containing package has arrived

msukiwi

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#3293989 7-Oct-2024 15:01

Aramex obviously still have problems.

A PBTech order picked up on the 3rd in Christchurch still has not made it to my address in Christchurch!

Showing as "Your parcel is in our care"!!

msukiwi

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#3294743 8-Oct-2024 17:41

Still waiting for my Chch to Chch parcel.

Rang the Aramex Depot @ 0820hrs and they confirmed it was there and it MIGHT be delivered tomorrow!

Probably while I am out!

Filled in the Online complaint form that my order hasn't arrived @ PBTech, still haven't heard anything from them!

neb

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#3298690 17-Oct-2024 20:00

neb:

I've just got something with tracking status "Restricted Item - Battery Item". It has a CR2032 in it, sigh.

And now an even better one, "Restricted Item - Battery Item" again, only there's no battery, and no ability to fit or install a battery, or even to power it by an external battery.

neb

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#3298696 17-Oct-2024 20:11

Another item, some embedded stuff shipping from Korea. First it went from South Korea, which is right next to Japan, across to Guangzhou, which is nowhere near South Korea (or Japan). From there it went back up to Japan, which is right next to South Korea where it started from. Next zigzag was Singapore... they're really going for their air miles with this one. I expect the next update to be from Taiwan or the Philippines.

Behodar

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#3298697 17-Oct-2024 20:14

A bit of a smile was when a recent package from Czechia was supposedly scanned in Auckland at 8:30 in the morning, and then delivered in Whakatane at 9:37 that same morning. The driver must have put in some serious work :)

msukiwi

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#3299735 22-Oct-2024 07:13

So after the last order above from PBTech and the Aramex debacle of which PBTech were advised, my next order arrived via CourierPost ig good time etc.

Great I thought.

Bought the latest Kindle last week from them.

Hoped I would get CourierPost again.

NOPE! You guessed it......bl**dy Aramexl

All 3 orders were picked up from their Christchurch Branch for a Christchurch Delivery!

Why do they NOT have an option to select which Courier you want and change the price accordingly?

Sheesh, CDL have had it available for decades!

With regards to my latest PBTech / Aramex parcel, NO further scans showing since Pickup on the 18th!

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