NZ Citizenship - time taken for approval

Forums › Off topic › NZ Citizenship - time taken for approval

1 | ... | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | ... | 68

17 posts

Geek

#2942146 15-Jul-2022 12:27

JoKiwi:

Zeal: That’s a whole 10 months😟 does any one know if processing time will ease this year as the website says

there is no logic. Some people getting their approval in 3,4,5,6,7,8,9 while others are waiting for more than 12 and 13 months. It seems they are using a buggy system :P

What they doing now is good if there was no huge backlog of applications for people waiting for almost a year to get their applications processed, that is good for new applicants and I consider this an achievement. But on the other hand its totally unfair for those who applied a year ago to get their application delayed that much for the sake of reducing the backlog !!

FYI not all online application are getting prioritised as well, some online applications are delayed like paper application. The logic is not clear and I believe DIA owe those applicant a clear justification for their decision and the way they handle the backlog

GoodSync

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).

JoKiwi

25 posts

Geek

#2942147 15-Jul-2022 12:32

No logic as I mentioned! It seems random pickup lol

Almo5

3 posts

Wannabe Geek

#2943208 17-Jul-2022 18:12

Any idea about the print date for this month? was there any Certificate printed date this month? I got my Citizenship approval mail on 30 Jun and till now there is no email with the print date.

erodygin

2 posts

Wannabe Geek

#2943209 17-Jul-2022 18:18

Almo5:

Any idea about the print date for this month? was there any Certificate printed date this month? I got my Citizenship approval mail on 30 Jun and till now there is no email with the print date.

I got a Citizenship approval email on 13th of Jun, and a email a few days after that my certificate is due to be printed on 12 July 2022.

Almo5

3 posts

Wannabe Geek

#2943222 17-Jul-2022 19:01

Thank you @erodygin

Is there anyone who had Citizenship approval after 30th Jun and had an email with the print date? normally how many times a month do they print out the certificates?

JoKiwi

25 posts

Geek

#2943509 18-Jul-2022 16:09

Someone in ENZ forum wrote:

I applied on 18th November, 2021 but surprisingly I received my citizenship approval confirmation email on 14th July, 2022

Can anyone tell how is that? I have applied on Oct 2021 till now didn't hear anything? 🤨

floydbloke

3473 posts

Uber Geek

ID Verified

#2944085 20-Jul-2022 09:17

floydbloke:

28 May

...

Applied for NZ passport this morning, just in time to have to pay the increased price. It went up on 25 May, it's now $199 for standard delivery. They have addressed the delay issues they were having.......by stating the standard time frame is now 1 month.

...

5 July

It's now been a month and a week and I still don't have my passport. I decided to give them a call yesterday and after over an hour on hold spoke to Angela who was delightful and trying to be helpful but ended up not being particularly useful. She could see my application but couldn't confirm that it had actually reached the processing stage yet, essentially implying that the txts above are meaningless. She then talked about a month meaning thirty business days ???. She tried to give me some comfort that I should have it within the next week or two. She added that many people are now choosing to upgrade their application to urgent and paying the extra $200....I guess that means non-urgent ones will sit in the queue for longer. They have now added a banner to their webpage to say that standard application are currently taking up to six weeks because of backlogs..........what an utter shambles.

Received a 'photo rejected' message from them on 7 July (followed by a phone call from them on 8 July). Submitted new photo on 9 July, received automated response that I would hear within 1-3 days if that one was no good either.

More silence, I phoned them up yesterday ( at 09:00 when the call-centre opens, wait-time was less than 10 minutes). Agent once again very friendly (can't recall his name sorry) and this time very helpful. Agreed that 7.5 weeks was indeed a long wait, put me on hold for a few minutes to check status. Came back on and said new photo seems to look OK and he would give someone somewhere a nudge to move it along.

Received email at 16:30 to confirm passport had been printed and would be couriered shortly, followed shortly by a 'parcel tracking' email from NZ Post.

Total time elapsed between submission of application for citizenship and delivery of passport: 431 days

Roses are red, that much is true, but violets are purple, not ****ing blue!

JoKiwi

25 posts

Geek

#2944088 20-Jul-2022 09:25

I don't what to say!

People are waiting for more than 13 months to be assigned to a case officer and others getting their citizenship in 3 months. People getting their citizenship cert printed in 1 week and some others waiting for 2 months. Nobody knows what is going on! It is horrible and not fair at all.

If you talk to them no clear answers. 😡

Ragsun

18 posts

Geek

#2944395 20-Jul-2022 17:42

JoKiwi:

I don't what to say!

People are waiting for more than 13 months to be assigned to a case officer and others getting their citizenship in 3 months. People getting their citizenship cert printed in 1 week and some others waiting for 2 months. Nobody knows what is going on! It is horrible and not fair at all.

If you talk to them no clear answers. 😡

I can understand DIA is trying to address issues in old system and wanted to be more productive by introducing online system. But its not good for someone who had applied 1st and waiting for months to be allocated to CO and still won’t hear back anything. where as others who applied after and get approved in few months ( whatever the applicant is; easy or more checks needed) I believe, It should be in a sequential order. May be this should be escalated further but to Whom ? How?

JoKiwi

25 posts

Geek

#2944397 20-Jul-2022 17:48

If you try to escalate it, they will simply copy and paste the answer form the website:

The times given below are estimates only. Some applications may take longer due to:

external checks with other government agencies
the applicant not meeting 1 or more of the requirements for New Zealand citizenship on the date they applied.

Table 1: Citizenship application timeframes Application process stages Estimated timeframe Application allocated to a case officer 2 to 13 months

Jayf

17 posts

Geek

#2944529 20-Jul-2022 21:47

Ragsun:
JoKiwi:

I don't what to say!

People are waiting for more than 13 months to be assigned to a case officer and others getting their citizenship in 3 months. People getting their citizenship cert printed in 1 week and some others waiting for 2 months. Nobody knows what is going on! It is horrible and not fair at all.

If you talk to them no clear answers. 😡

I can understand DIA is trying to address issues in old system and wanted to be more productive by introducing online system. But its not good for someone who had applied 1st and waiting for months to be allocated to CO and still won’t hear back anything. where as others who applied after and get approved in few months ( whatever the applicant is; easy or more checks needed) I believe, It should be in a sequential order. May be this should be escalated further but to Whom ? How?

You can report a complaint to the parliament and keep following up, sent your complaint to :

Ombudsman New Zealand

I will do the same regarding the same subject and many others I know will do .

Good luck

JoKiwi

25 posts

Geek

#2946321 25-Jul-2022 19:56

Ceremonies to resume from 1 August 2022:

Citizenship ceremonies will resume from 1 August 2022. If your application was approved on or after this date, you will be invited to a ceremony held by your local council.

If your application was approved before 1 August 2022, your ceremony has been waived. The Citizenship Office will instead send your citizenship certificate by courier post within 2 months.

Table 1: Citizenship application timeframes

Application process stages
Estimated timeframe

Application allocated to a case officer
2 to 13 months

Outcome of application
1 month to 6 weeks

Allocation to a ceremony
1 to 2 months

Total application process
6 Years

tchart

2358 posts

Uber Geek

ID Verified

Trusted

#2946377 26-Jul-2022 07:43

Just an FYI for those getting citizenship and possibly travelling on their dual passport.

I returned from the USA on my UK passport over the weekend. The passport is still valid and has my permanent resident visa in it (physical visa sticker, not e-visa)

Although they let me fly home they had to check with immigration who then told me that you need an endorsement in your dual passport (rather than the PR visa). This wasnt mentioned when I got citizenship.

PS for those who are going to ask I have a business visa for the US which is why I was travelling on that passport.

freitasm

BDFL - Memuneh
78915 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#2946388 26-Jul-2022 08:14

tchart:

Although they let me fly home they had to check with immigration who then told me that you need an endorsement in your dual passport (rather than the PR visa). This wasnt mentioned when I got citizenship.

This is interesting, thanks. I have been here 25 years, 22 as a citizen and never used my previous passport (I actually don't even have another country's passport at the moment) but this could come in handy if I decide to renew the other country's passport.

I'm a New Zealand citizen but travel on my foreign passport | Immigration New Zealand

My technology disclosure

bigLITTLE

9 posts

Wannabe Geek

ID Verified

#2946436 26-Jul-2022 10:14

[Update] Ceremonies to resume from 1 August 2022:

Citizenship ceremonies will resume on 1 August 2022. If your application was approved on or after this date, you would be invited to a ceremony held by your local council.

If your application was approved before 1 August 2022, your ceremony has been waived. The Citizenship Office will instead send your citizenship certificate by courier post within 2 months.

Source: https://www.govt.nz/browse/passports-citizenship-and-identity/nz-citizenship/how-to-apply-for-nz-citizenship/citizenship-ceremonies/

1 | ... | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | ... | 68