NZ Post Mobile App

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ashtonaut

580 posts

Ultimate Geek

#3103769 13-Jul-2023 18:48

I’ve experienced all of what you describe including the old packages coming back from the dead. It also seems to log me out every day so I’m forced to log back in.

I agree, it’s astounding how something so bad could be considered ready to release to the public, and advertised.

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Oblivian

6941 posts

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#3103774 13-Jul-2023 19:04

When I've hit the mobile/name/pw. It seems to be because the token/session has expired but the app is dormant and can't work it out.

Kill it from tasks, reload and you're back to the browser pass auth window.

Makes me think even more it's a bad website reformat for mobile to appear as an app.

loceff13

986 posts

Ultimate Geek

#3103810 13-Jul-2023 23:17

Many of us discussed the issue here back when they changed the website(well before the app launch), why even launch the app when you have the same limitations as the website lol

Journeyman

1071 posts

Uber Geek

#3110170 31-Jul-2023 17:45

Somebody at at NZ Post must've had a brainwave because all of the logging-in rigmarole has been fixed. What a shame that the parcel tracking updates are broken now 🤷‍♂️

davidcole

5807 posts

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#3110243 1-Aug-2023 07:13

timmmay:

Agree, having to log in constantly makes it pointless.

sounds like its the same developers as NZLotto app. That does the same thing.

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Stu

Hammered
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#3110274 1-Aug-2023 08:22

I've never had login issues with the MyLotto Android app. Must be an iOS problem.

Keep calm, and carry on posting.

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Journeyman

1071 posts

Uber Geek

#3110492 1-Aug-2023 14:16

davidcole:

sounds like its the same developers as NZLotto app. That does the same thing.

At least with the Lotto app it can now allow a fingerprint login, so it's reasonably simple.

Stu: I've never had login issues with the MyLotto Android app. Must be an iOS problem.

Nah, I'm on Android.

ashtonaut

580 posts

Ultimate Geek

#3111227 3-Aug-2023 07:07

For the past 2 days I haven’t had any issues with the app - it hasn’t prompted for sign in, has remembered my details, hasn’t needed to be force closed, and my packages have remained loaded and up to date. Perhaps they’ve sorted their issues…

Would be great to have push notifications on package status change, but guess I’ll settle for ‘basic functionality appears to work’.

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