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207 posts

Master Geek
+1 received by user: 10


  Reply # 205264 4-Apr-2009 09:38
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It's not the fact that they've gone broke that's the problem. It's the fact they were still taking orders right up to the moment they did a runner. That's illegal - they would have known before then that they had no credit to order the stock to deliver to customers.

24 hours ago you could still order stuff from the website, however the warehouse and store were closed with no staff in sight.  THere's been no one there since at least Thursday morning. That has to be illegal, and if it isn,t then we really need to change the laws of this country!

27050 posts

Uber Geek
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Biddle Corp
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  Reply # 205265 4-Apr-2009 09:38
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A quick search online doesn't seem to indicate that C1 shoppingmall has been placed into liquidation at all or Jo, A-RA who is listed as the only director of C1 Shoppingmall Ltd.

1539 posts

Uber Geek
+1 received by user: 39

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  Reply # 205267 4-Apr-2009 09:58
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sbiddle: A quick search online doesn't seem to indicate that C1 shoppingmall has been placed into liquidation at all or Jo, A-RA who is listed as the only director of C1 Shoppingmall Ltd.


Is is possible for a company to delcare bankrupcy if they are no longer in NZ?

1985 posts

Uber Geek
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  Reply # 205268 4-Apr-2009 09:59
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sbiddle: I don't want to sound like I'm trying to be nasty...


No, not nasty sbiddle.  It's a fair point you make.  The people who have been stung (and I feel sorry for each and every one of you) need a bit of guidance to get them through the anger stage.

Perhaps if there are enough people out there across the various forums who have paid by direct credit, then some sort of a class action could be taken against c1com?  I'm certainly no expert on this sort of thing, but just a suggestion I thought of.  That way legal costs could be distributed amongst all participants.

I've done a few dealings with c1com in the past and have always received good service.  Man I'm so lucky though.  I almost (tried to) purchase a hard drive from them about the time they started having problems.  The only thing that stopped me was that the price of the drive increased by $40 overnight on their site so I went with Computer Lounge instead.

All the best with getting your money back people.  I really hope you succeed.

49 posts

Geek


  Reply # 205284 4-Apr-2009 13:40
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Here's some useful info for all those out of pocket: http://www.consumeraffairs.govt.nz/mediacentre/wordofadvice/2007/20070605.html

170 posts

Master Geek
+1 received by user: 5

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  Reply # 205285 4-Apr-2009 13:58
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hey guys,

here is the phone number for the liquidator for c1com.

i got this number from the person who rents the building where c1com was...

027 276 4775

205 posts

Master Geek


  Reply # 205291 4-Apr-2009 15:36
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I got an email from C1 asking me to bid on the website business on the 29th of March.  I have attached below.



Normal 0 false false false EN-NZ X-NONE X-NONE MicrosoftInternetExplorer4 <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} @font-face {font-family:Verdana; panose-1:2 11 6 4 3 5 4 4 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1593833729 1073750107 16 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} a:link, span.MsoHyperlink {mso-style-noshow:yes; mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} p {mso-style-noshow:yes; mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0cm; mso-margin-bottom-alt:auto; margin-left:0cm; mso-pagination:widow-orphan; font-size:8.5pt; font-family:"Verdana","sans-serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page Section1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt; mso-header-margin:36.0pt; mso-footer-margin:36.0pt; mso-paper-source:0;} div.Section1 {page:Section1;} -->


Bid now at this link


http://www.trademe.co.nz/Business-farming-industry/Businesses-for-sale/Internet-technology/auction-210482991.htm


This is a great chance to start your ecommerce website business which you have dreamt about.
We have already done all the work for you. You just need to advertise the website.


NO INVENTORY, NO INVESTMENT, NO RISK INVOLVED !


Summary of what you get from the purchase:
- Professionally designed website with over 16,000 products already added.(You can add unlimited number of products on the website)
- Product Databse(MySql) & all product images
- Free Website Setup
- The domain name(Optional)
- Web Hosting(Optional)
- Customer Database is not included


Functions


Customer
- Anyone can purchase - members or non-members
- Product reviews and ratings feature
- Product request functions
- Shopping cart
- Order and purchase functions (Credit card payment systems interlock)
- Order status (shipping status)
- RMA Form
- Countdown sale functions
- Bundle Deal functions
- Event functions



Administrators
- Full online order viewing by date selection and search
- Editable order details
- CSV database upload
- Product management functions (product register, modify, delete, display)
- Category functions (create category, modify, delete, display)
- Order information manage function
- Member management function (member register, profile edit, member login management)
- Sales data function
- Manufacturers page
- Invoice printing function
- E-mail functions


Live Demo as a customer
- test.c1com.co.nz
- User ID: demo
- Password: demo


Amdin Page Demo is available by appointment
e-mail to account@c1com.co.nz


1 week free on-site operator training
2 weeks free online technical support


Bid now at this link


http://www.trademe.co.nz/Business-farming-industry/Businesses-for-sale/Internet-technology/auction-210482991.htm


19 posts

Geek


Reply # 205383 5-Apr-2009 10:49
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I can comfirm that they've gone out of business or just about to.
I went to their office at Sylvia Park and the room looked a bit bare, and It was locked during their "office hours".

This is a shame, they were a good company then someone made a really bad decision.
Now its ComputerLounge and CBCNZ for me. (Oh and the occasional Apple :D ) e-One for must have this second stuff.

Id agree with anyone saying the website was a bad idea.

94 posts

Master Geek
+1 received by user: 2


  Reply # 205419 5-Apr-2009 17:14
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Some of our suppliers have been left high'n'dry by C1 owing them many thousands of dollars. They were a reasonable size business so this may have a negative run-on affect with any of their creditors/suppliers who may also be struggling at the moment. (I know some are)


If youve paid by credit card and not received your goods there is a good chance you can receive a refund from your credit card company. Those who paid by any other form will probably lose out sorry to say.


If its any consolation to any of you who have purchased items from C1 that have become faulty while still under warranty, we may be able handle the RMA process for you as long as we can find the original NZ distributor of the product. Just contact me (Mark) through here or via our website (www.pp.co.nz)

Cheers


14346 posts

Uber Geek
+1 received by user: 1864


  Reply # 205462 5-Apr-2009 23:57
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RexHavoc:

Some of our suppliers have been left high'n'dry by C1 owing them many thousands of dollars. They were a reasonable size business so this may have a negative run-on affect with any of their creditors/suppliers who may also be struggling at the moment. (I know some are)





If youve paid by credit card and not received your goods there is a good chance you can receive a refund from your credit card company. Those who paid by any other form will probably lose out sorry to say.





If its any consolation to any of you who have purchased items from C1 that have become faulty while still under warranty, we may be able handle the RMA process for you as long as we can find the original NZ distributor of the product. Just contact me (Mark) through here or via our website (www.pp.co.nz)

Cheers



 



People who have paid by credit card almost definately will be able to get their moeny back. I paid a company that went into liquidation, and they didn't provide the service I paid for, so I simply contacted my bank for a chargeback.


I could see that happening to C1, as I had had problems with them last year, and their serivce was terrible, and I had to get microsoft involved directly to get it resolved. I suspect many other computer stores will follow in C1s footsteps, but the ones that provide good customers support, such as pp and ascent should be able to withstand this deep recession.


I would recommend everyone pays by credit card, or via a escrow service such as safe trader, when buying any goods online, as you can't trust any company in todays economic climate. Paying by direct credit is just reckless,as it is basically giving someone cash that you don't know, before you have even received the goods.



6 posts

Wannabe Geek


Reply # 205468 6-Apr-2009 05:58
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I lodged a charge back form last week with my bank but I'm unsure what my chances are as I paid from my credit card, but as a direct debit from online banking. I'm hoping this still counts as a credit card transaction in the banks eyes. Sadly however I feel it will be treated as a cash advance. Bye, bye $930.60 - we really need this money right now and my wife and I are just gutted. We had a laptop orderd for a friend and he feels real bad too, even offering to pay me half the money, but I just can't take it. If anybody out there can supply me with an Acer Emachine Eme520 for $930.60 delivered I would be happy - well my friend would be! - I'm still out of pocket!!

I guess I will try phoning the reciever today and see what my chances are along with everyone else.

229 posts

Master Geek
+1 received by user: 6


  Reply # 205470 6-Apr-2009 07:00
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I ordered multiple items from c1 3 or 4 times last year and the service was excellent apart from delivery taking a few days longer than expected but that's nothing.
If the reason they've gone out of business is the new website that's ridiculous - they stop processing orders for over a month while a new site is being built, but they still except orders through the live site, then the new site goes live and it sucks, they have a huge backlog of orders to process and they then they go out of business. Weird.


2970 posts

Uber Geek
+1 received by user: 288


  Reply # 205481 6-Apr-2009 09:38
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Sirrius: I lodged a charge back form last week with my bank but I'm unsure what my chances are as I paid from my credit card, but as a direct debit from online banking. I'm hoping this still counts as a credit card transaction in the banks eyes. Sadly however I feel it will be treated as a cash advance. Bye, bye $930.60 - we really need this money right now and my wife and I are just gutted. We had a laptop orderd for a friend and he feels real bad too, even offering to pay me half the money, but I just can't take it. If anybody out there can supply me with an Acer Emachine Eme520 for $930.60 delivered I would be happy - well my friend would be! - I'm still out of pocket!!

I guess I will try phoning the reciever today and see what my chances are along with everyone else.


Hey Sirrius if you are serious I would be happy to supply you one at that price delivered to you.
PM me if you are interested.
My supplier is supplying a free 4GB Kingston USB drive or MS Mouse (your choice) with them ATM too!




38 posts

Geek


  Reply # 205485 6-Apr-2009 09:50
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just went down to the bank to dispute my charge. Jus had to fill in a form which i expect they faxed to visa. lol i wrote a good 1/3 of a page essay on the 2nd page for a description.

94 posts

Master Geek
+1 received by user: 2


  Reply # 205492 6-Apr-2009 10:08
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If anybody out there can supply me with an Acer Emachine Eme520 for $930.60 delivered 


that right there is probably half the reason they went belly-up. That price is basically wholesale and after delivery costs you might make a dollar or 2. How they survived on those margins is beyond me.

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