Reanalyse:

 

On a similar question, what happens when the goods are lost in transport and the supplying company has gone out of business.

 

My wife ordered some $160 worth of clothes from Ezibuy in October 2024 which never arrived.

 

Numerous calls and emails later got told "with the helpdesk, here is your ticket number", then Ezibuy vanishes along with our money. Looking at our options but they seem slim:

 

1) Chargeback on credit card - but more that 120 days since the original order so that seems to be no longer an option.

 

2) Disputes Tribunal - but will cost $59.00 and is against a company that no longer exists, and I think that even if we succeed we are still unsecured creditors and unlikely to get even $59.00 back. 

 

Has anyone else been in this situation, and can suggest an approach to get a remedy ?

 

Thanks and Regards

 

I'd suggest you are SOL unfortunately. You may have had a chance right at the start when the insolvency firm took over.

They couldn't pay secured creditors.