Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
1937 posts

Uber Geek
Inactive user

  # 246571 14-Aug-2009 14:05
Send private message

This thread is lol. I am a consumer rights crusader and can't see the problem. The retailer is willing to help (or at least hasn't declined). The manufacturer wishes remedy to be via the retailer but is not refusing (it seems) to put problems right.

Molehill. Mountain.

Go to the disputes tribunal tbh. You will get what you ask for minus $30. Instead of getting a free resolution from a retailer that has a pretty decent track record by all accounts.

147 posts

Master Geek


  # 246610 14-Aug-2009 15:06
Send private message

dickytim: there's a reason I'm emailing them - whenever I call I get stuck talking to the same person who is even less helpful than the person i'm emailing!

savag3: thanks, will do just that! I did mention that legally they have to deal with me directly, will back that up with specific references to various Acts and so on in my next email ;-)

nOOb alert


2514 posts

Uber Geek
Inactive user

  # 246632 14-Aug-2009 15:47
Send private message

GO GET 'EM, unfortunately the person you get on the phone is usually a bottom level CS person who in this case is not aware of your rights.

Good luck and I hope you FINALLY get thru to someone useful before you have to resort to drastic action.

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08

Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55

Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19

Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48

CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42

Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41

Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30

BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14

Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24

2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35

New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13

OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32

Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.