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  Reply # 357030 27-Jul-2010 11:39
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SteveON:
graemeh:
xpd: Ive found with HN, you rarely get any form of discount, but they'll usually throw some extras in instead to make the deal seem more tempting.


You need to work on your bargaining skills then.

Nobody should ever pay the "ticket price" at Harvey Norman for bigger items (unless you're getting interest free finance but then it's not really free you are paying an inflated price to pay for it).

If the sales droid you are talking to won't cut a deal then just talk to someone else in the shop.


When I worked in retail I REALLY hated customers like that. It is in the best interest of the shop to make a sale, but not if there is no money to be made. Most people expect products to be discounted these days, but with thin margins its not really possible.

I used to just walk away from customers who I knew were about to ask for a better deal. I remember countless times explaining to customers why we could not match an online shop or why the $120 Logitec bag with mouse and USB stick would not come free with a $1000 budget laptop. I am so glad those days are long gone...


Harvey Norman seem to put excessive margins into their ticket prices for most items.

Briscoes are another one that is terrible for this.  A manufacturer will suggest RRP of $40, Briscoes will price at $50, Farmers at $40.

You are right though, the retailer needs to sell the produce at a price that still makes a profit for them.  The only time they would sensibly sell below cost is if there was some other reason to quit the stock such as a new model coming or needing to get cash out of existing stock to buy new and better stock.

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  Reply # 357106 27-Jul-2010 13:51

Everything I buy from HN I get a big discount on, as I ask for a discount if paying by cash.

 

I believe there is a new ozzie owned store opening, that specialises in selling to people who are paying cash with low prices. The moral is, if you are paying cash, you are entitled to a discount, as why should cash buyers have to subsidise those people paying by HP. If they don't give a discount, then shop elsewhere.

 
 
 
 


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  Reply # 357219 27-Jul-2010 16:59
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robbyp: Everything I buy from HN I get a big discount on, as I ask for a discount if paying by cash.

 

I believe there is a new ozzie owned store opening, that specialises in selling to people who are paying cash with low prices. The moral is, if you are paying cash, you are entitled to a discount, as why should cash buyers have to subsidise those people paying by HP. If they don't give a discount, then shop elsewhere.



Actually legally you are not,

It is illegal to sell a product for more if offering it under finance

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  Reply # 357232 27-Jul-2010 17:14
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itxtme:
robbyp: Everything I buy from HN I get a big discount on, as I ask for a discount if paying by cash.

 

I believe there is a new ozzie owned store opening, that specialises in selling to people who are paying cash with low prices. The moral is, if you are paying cash, you are entitled to a discount, as why should cash buyers have to subsidise those people paying by HP. If they don't give a discount, then shop elsewhere.



Actually legally you are not,

It is illegal to sell a product for more if offering it under finance



Ummmm, not quite.

It's illegal to advertise "interest free finance" and then offer a discounted price for cash as that is misleading advertising.



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  Reply # 357356 27-Jul-2010 20:31
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So general consensus is there is no official policy in place?

The guy i spoke to was a real tool, he actually chased after me as i walked out of the store in an attempt to secure a sale but he was ignorant at best, i humoured him then left.

I work in supply chain so screwing down a purchase price is second nature, i was jsut wondering on what HN official policy was



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  Reply # 357410 27-Jul-2010 22:10
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I think Noel Leeming are the only place with an official policy?

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