Only once have I found someone helpful & knowledgeable in the product they are trying to sell to me. He even slashed the price & offered a 5.1 kit with the sony tv too.
Unfortunately the Samsung LEDs at harvey norman looked too good & with a free xbox 360, HDMI cable & extended warranty, I couldnt resist.. :)
Looking for a laptop currently. Went into DSE the other day. A sales guy came up & asked if he could help. I said we would like to see the range of 2nd gen i7 equipped laptops.
He looked completely confused.
I just said. " Um never mind... " walked off and looked around myself.
Most of the clowns selling TV/s laptops etc will do what they can to wheedle out of fulfilling their obligations under the CGA... only think I can say is that you have to read up on your rights, and NEVER QUIT - IT'S THE PRINCIPLE!
In my naive days, I purchased three extended warranties, and used two of them at least twice. For one - a DVD home theatre system - it turned out they gave me a wrong component, and it took nearly a year to sort out. Essentially they were hoping I would go away. When I didn't, they put me through to Sony NZ and I ended up sorting out the problem. Suffice to say, I will never deal with Duckworths in Napier ever again, and steer friends away from them whenever their name is mentioned.
It is amazing how many firms attempt to either say the CGA doesn't exist, or - even better still - maintain you have 'contracted out' of the CGA. Car firms are notorious for the latter. Again, stand your ground and don't quit...
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