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Ultimate Geek
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  Reply # 480276 12-Jun-2011 11:27
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I made a search yesterday for plasma TV and the search results showed a result for PS3




Any comments made are my personal views and does not represent those of my employer


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  Reply # 480277 12-Jun-2011 11:35
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On friday I found some categories worked, others didnt - e.g. the compact camera category showed items, but the digital slr category showed no products. Today it is back to normal.

I liked their old site :(

 
 
 
 




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  Reply # 491840 11-Jul-2011 07:33
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The other week the Dick Smith website had nothing showing at all.

Now everything is free on Dick Smith website!

Yes everything says FREE $0 online special only!!

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  Reply # 491842 11-Jul-2011 07:36
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Bah, I just tried to buy a free laptop and it wouldn't let me :P



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  Reply # 491844 11-Jul-2011 07:40
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Behodar: Bah, I just tried to buy a free laptop and it wouldn't let me :P


Where did it go wrong? Did you choose a free delivery laptop?

Mine is right at submit order - it doesn't even want to take my C/C number, but the submit button isn't working. Damn!!

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  Reply # 491846 11-Jul-2011 07:54
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It told me that it's out of stock and to try a shop. I clicked on a few different machines and all gave me the same message.

Of course, it was just an experiment and I wouldn't have gone all the way through the process even if it had accepted it.

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  Reply # 491848 11-Jul-2011 08:09
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Behodar: It told me that it's out of stock and to try a shop. I clicked on a few different machines and all gave me the same message.

Of course, it was just an experiment and I wouldn't have gone all the way through the process even if it had accepted it.


I took your experiment one step further and have succesfully submitted an order for a 40" TV and an iPhone, all for the sum of $4.95 delivery which went through on my credit card.

Of course I don't expect to receive the goods and I may end up $5 out of pocket but it'll be interesting to see where it goes from here, I expect a phone call or an email in the near future.




'Listen' is an anagram of 'Silent'.


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  Reply # 491851 11-Jul-2011 08:21
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Well, good luck :P

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  Reply # 491886 11-Jul-2011 09:46
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floydbloke:

I took your experiment one step further and have succesfully submitted an order for a 40" TV and an iPhone, all for the sum of $4.95 delivery which went through on my credit card.

Of course I don't expect to receive the goods and I may end up $5 out of pocket but it'll be interesting to see where it goes from here, I expect a phone call or an email in the near future.


And, your exploits are on the news...

http://www.stuff.co.nz/business/industries/5265642/Glitch-sees-Dick-Smith-giving-it-away


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Reply # 491894 11-Jul-2011 10:06
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dolsen:
floydbloke:

I took your experiment one step further and have succesfully submitted an order for a 40" TV and an iPhone, all for the sum of $4.95 delivery which went through on my credit card.

Of course I don't expect to receive the goods and I may end up $5 out of pocket but it'll be interesting to see where it goes from here, I expect a phone call or an email in the near future.


And, your exploits are on the news...

http://www.stuff.co.nz/business/industries/5265642/Glitch-sees-Dick-Smith-giving-it-away



Famous at lastTongue out




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  Reply # 491973 11-Jul-2011 12:05
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Glitch or no glitch, arent they legally obliged to sell something at the price it says?

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Ultimate Geek
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  Reply # 491974 11-Jul-2011 12:07
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M_I_C_H_A_E_L: Glitch or no glitch, arent they legally obliged to sell something at the price it says?


As I recall, not if the price is clearly a mistake, and not if orders are cancelled as soon as the mistake is discovered.

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  Reply # 491976 11-Jul-2011 12:10
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How do we know its a mistake? They could of done that for 30 minutes/1 hour as a special deal, yet they miscalculated how many people would do it. Then they came out saying it was a glitch.

Thats my theory anyway :P

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  Reply # 491978 11-Jul-2011 12:13
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M_I_C_H_A_E_L: How do we know its a mistake? They could of done that for 30 minutes/1 hour as a special deal, yet they miscalculated how many people would do it. Then they came out saying it was a glitch.

Thats my theory anyway :P


Yeah, sounds plausible to me....

When I first saw the title, I assumed that the op had done something foolish, like search for resistors or capacitors on the Dick Smith Electronics site....

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  Reply # 491999 11-Jul-2011 12:29
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M_I_C_H_A_E_L: Glitch or no glitch, arent they legally obliged to sell something at the price it says?


IANAL, but I believe so.  Isn't it covered under the Consumer Guarantee's Act? Where they have to sell it at the price you paid.

But Consumer Affairs says that if you knew it was the wrong price (which really you do). Then the seller can ask for the difference.


Can a trader ask for the money back if they sell the goods at the wrong price?
After the sale is completed a trader can’t ask a consumer to pay the extra amount, unless the consumer knew that there was a mistake about the price and the price was considerably less than it should have been.

For example if you bought a jumper for $30 when it was supposed to be $40, then the trader can’t ask for the extra money. But if you bought a new TV that was supposed to be $500 and the trader only charged your eftpos card $50 then the trader can ask you to pay the extra amount.

Time will tell.....





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