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#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
stevehodge:Vladmax: FritzBox re-synced about 3 days ago, besides sync rate drop from 47 to 43 also got the unusual readings again. Any comments?
Latency is not 1, 8 or 16 - it's just "fast" :)
SNR is not 12 or 9 - it's 13
Also SNR on "Statistic" tab doesn't seem to match SNR on DSL tab...
Latency showing "fast" is a symptom of having the latest firmware. I believe "fast" corresponds to 1ms though I don't think anyone has actually reported anything different. It's possible the drop in sync speed is due to the new firmware as well - it does seem to be a bit slower in some situations. It could also just be a bad sync.
Your error rate looks worrying. 4 CRC per minute is ok (but not great), however it doesn't match what the graph is showing which is more like 12-15 per minute. I'd tend to believe the graph. We think 12-15 CRC/min is above the limit for staying on DLM-1.
SNR on the DSL page is "signal to noise margin" which is you can think of as the padding over the minimum signal required for the current sync rate. It's headroom so that the connection is less likely to drop if line conditions worsen. Don't worry if it's not exactly 12 db, 12 db is the target but it can vary with conditions and it's not uncommon for it to be out by 1 or 2 db.
SNR on the statistic tab is the real "signal to noise ratio" at each frequency. Your SNR graph looks very similar to mine on 8b when I was getting 48 Mbps downstream sync. Your 43 Mpbs does seem a little low (though my attenuation was better than yours).
Not sure what to say in terms of recommendations. I'd probably try a reboot just to see if it helps. I don't yet trust the new firmware either so I might be inclined to try reverting to the previous version, at least if you were seeing 1ms before on the DSL tab and now have "fast" (which would indicate a firmware upgrade).
Vladmax: That install is shocking, just look at the quality of the workmanship.... the installer guy must have been working on the farm all his life and just recently got a job in telco.... by accident. Even saying that would be an abuse to any farmer as I recon any farmer will have skills and ability to do way-way better than that.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
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Psilan: Have worked with cabling techs for 4.5 years that would never do anything like that.
It is so lazy, and I think he must be doing these jobs as quick as possible, with minimal costs.
Lots of steps in this job where he has saved himself using parts.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
Vladmax: Hey, on this page http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=102654 you will find 2 pictures, both are of your Telecom demarcation point (closed and undone). You should have a box like this outside the house and that where the VDSL splitter needs to go. They use tri-wing security screws to secure the cap, but you can get a screw bit from JARussel if you want to get in. There will be a black gel filled cable which is your incoming line, the rest is your house wiring... everything needs to be disconnected from the incoming cable and the splitter goes in between the incoming and the rest. For you VDSL modem you need to run new CAT5 or CAT6 from that point to wherever the jack for the modem is going to be.
Another proof of that is if you look at the shape of the VDSL splitter you will see that it has a couple of cutouts on the bottom part, then you will realize that it is actually designed to fit into the box on the pictures mentioned above. As it will sit snugly in there and the cutouts on the sides are so that the splitter fits around the box's screw channels once inside.
I'm speculating here, but the thing is that you may still have something else connected at the real demarcation point of yours... and putting the splitter in where it is now might even make it worse and you may experience weird things. There could also be another 10 or 20 or even more meters of crappy old copper between where you've got the splitter and real demarcation point.
Go round the house, do an inspection, look thoroughly for the demarcation point box, then go from there.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
Voyager referral - https://refer.voyager.nz/68QKJ8XKK
Psilan: I don't know why else it's not going well, but I just wanted to comment on the shoddy workmanship.
Do they get paid per install like SkyTV installers? I would still complain. Show Snap at least. It's shoddy work.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
chevrolux: That install is rubbish. I have done this work and understand the immense time pressures but I can say I never felt under pressure enough to simply hang the splitter off the side. As for smashing that RJ45 above the jack you would think they could atleast try squaring it up.
Seeing as the underground probably comes directly to the jack in your instance, and it looks like you have wooden floors which I assume you can get under (?). I would have created an ETP to house the splitter and then run a new cable to where you wanted to the DSL. The reality is this doesn't actually take much longer and gives a far nicer result.
I would be getting Chorus back to sort it out.
Just out of interest, what area of the country are you in?
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
Voyager referral - https://refer.voyager.nz/68QKJ8XKK
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