Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 232 | 233 | 234 | 235 | 236 | 237 | 238 | 239 | 240 | 241 | 242 | 243 | 244 | 245 | 246 | 247 | 248 | 249 | 250 | 251 | 252 | ... | 285
587 posts

Ultimate Geek
+1 received by user: 47


  # 1280021 9-Apr-2015 21:11
One person supports this post
Send private message

DumKopf: Pretty sad sight. My brothers new Snap! installation.

Figure it's internal wiring, might have to get a technician out.




29dB attenuation? Ouch! That's why the speeds are so low.

I'm not sure the house wiring will be the issue. The standard VDSL install process should include a line filter (installed where the phone line enters the house) and fresh CAT-6 wiring to the RJ-45 jack point. If the existing wiring was used and your brother didn't explicitly say to do this, the installer should come out again and do the job properly. He should be able to arrange this through Snap.

49 posts

Geek
+1 received by user: 6


  # 1280023 9-Apr-2015 21:13
One person supports this post
Send private message

The thing is that he didn't have an installer. He went from Xnet ADSL to VDSL2 without someone coming to the property which I thought was pretty weird!

He signed up online, no one called him, just sent out the Fritz!box on the courier. Then his Internet stopped working 2 days later and he rang Snap! to see if they could help, which they did by enabling his account.

I think he's skipped the whole set up process some how.

 
 
 
 


587 posts

Ultimate Geek
+1 received by user: 47


  # 1280044 9-Apr-2015 21:41
Send private message

Something certainly does sound wrong here. If he didn't explicitly turn down the in-house wiring, it definitely should have been done. It's possible that the installer is one of the lazy few who takes shortcuts.

It sounds like he needs to call Snap and try to figure out why an installer didn't come to the house. Unless he screwed up somehow, he should be able to get the problem sorted for free.

393 posts

Ultimate Geek
+1 received by user: 52


  # 1280085 9-Apr-2015 23:12
Send private message

How close is he to the nearest exchange/cabinet? Is he actually in the VDSL area according to Chorus' map (https://www.chorus.co.nz/network-upgrade-map)?

49 posts

Geek
+1 received by user: 6


  # 1280086 9-Apr-2015 23:16
Send private message

That website says:

NETWORK CAPABILITY
Broadband > 20 Mbps (with the right modem and plan)
Broadband > 10 Mbps
NETWORK UPGRADE SCHEDULED
UFB fibre up to 200 Mbps by Dec-2015

4 posts

Wannabe Geek


  # 1280891 11-Apr-2015 09:32
Send private message

Hello! Just got a new VDSL install done, new house, new wiring. Physically I'm about 100 meters walking distance from the ISLAM. Unfortunately, I'm on Vodafone's Huawei HG659 (the one that says I have 0 attenuation and no interleaving), and the stats from SSH aren't very clear to me although they also say 0 for attenuation values.

It's literally been on less than 24 hours, connection started at 30000 or 34000 down 10000 up and has been switched up to 38500/10000 since then.


Any tips for figuring out attenuation or likely attainable rates with the broken-ass HG659 firmware stats? I've actually got another Huawei VDSL modem here that apparently DOES show the attenuation values (according to posts I've read) but I'm kinda hesitant to reboot/swap modems/anything that might reduce our perceived stability.

I'll include what I can gather in a pastebin since I don't want to wall of text if I can avoid it - http://pastebin.com/bekuXRVt

1678 posts

Uber Geek
+1 received by user: 177

Trusted

  # 1280910 11-Apr-2015 10:16
One person supports this post
Send private message

Check after 10 days. 
Don't mess with the modem... 
Good things take time. I think i started around the 40Mbps before ending up around 54Mbps




CPU: Intel 3770k| RAM: F3-2400C10D-16GTX G.Skill Trident X |MB:  Gigabyte Z77X-UD5H-WB | GFX: GV-N660OC-2GD gv-n660oc-2gd GeForce GTX 660 | Monitor: Qnix 27" 2560x1440

 

 


 
 
 
 


8651 posts

Uber Geek
+1 received by user: 2975

Lifetime subscriber

  # 1280964 11-Apr-2015 11:26
One person supports this post
Send private message

just leave it and wait the 10 days :)

then see where it is and go from there, you cant really complain at 38mbps though

1 post

Wannabe Geek


  # 1285725 16-Apr-2015 16:41
Send private message

@nzgeek

 

No point waiting for 10 days. The line attenuation is very high unless your place is very far from the cabinet.

 

 

I had similar problem and it turned out the Chorus engineer put my ADSL and VDSL on the same cable (I have two connections and two cables from cabinet):

 

 

 


 

 

Line attenuation was D25U42 and DSL sync was 3M/5M.

 

 

After ADSL and VDSL were separated to two different CAT5 cables:

 

 


 

 

Line attenuation is D12U20 and sync 40M/10M

 

 

This kind of problem is not going to go away on its own.

8651 posts

Uber Geek
+1 received by user: 2975

Lifetime subscriber

  # 1292091 27-Apr-2015 09:29
Send private message

Had a power cut here this morning at 6am, but because we have an UPS our connection was still active. so i decided to restart the device to see what i could get sync rate wise.

resynced at 69/10 with a SNR of 2.6. will be interesting to see how long this lasts.




812 posts

Ultimate Geek
+1 received by user: 282

Trusted

  # 1292211 27-Apr-2015 12:59
Send private message

How did you get the SNR down to 2.6 on a Broadcom modem? What are the commands? :o

8651 posts

Uber Geek
+1 received by user: 2975

Lifetime subscriber

  # 1292218 27-Apr-2015 13:10
Send private message

Lorenceo: How did you get the SNR down to 2.6 on a Broadcom modem? What are the commands? :o


i didnt thats what it resynced at in the middle of a power outage, everyone else's modem would have been off but i have an UPS :)

'That VDSL Cat'
10473 posts

Uber Geek
+1 received by user: 2518

Trusted
Spark
Subscriber

  # 1292254 27-Apr-2015 14:45
Send private message

i forget jase, is that a 8B or 17A line?




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


8651 posts

Uber Geek
+1 received by user: 2975

Lifetime subscriber

  # 1292387 27-Apr-2015 18:39
Send private message

modem says 17a, it was 17a at 49/10 as well.

the technicolour doesnt tell you the profile, but im now using a netcomm, its also showing the attenuation as being 2.3dB higher than the technicolour.

there was zero difference in sync speeds when i changed modems.


'That VDSL Cat'
10473 posts

Uber Geek
+1 received by user: 2518

Trusted
Spark
Subscriber

  # 1292388 27-Apr-2015 18:41
Send private message

Jase2985: modem says 17a, it was 17a at 49/10 as well.

the technicolour doesnt tell you the profile, but im now using a netcomm, its also showing the attenuation as being 2.3dB higher than the technicolour.

there was zero difference in sync speeds when i changed modems.



Likely the two modems just read the attenuation differently or theres a bug in it.

for a line with a fair bit of cross talk, not bad 17a sync :)




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1 | ... | 232 | 233 | 234 | 235 | 236 | 237 | 238 | 239 | 240 | 241 | 242 | 243 | 244 | 245 | 246 | 247 | 248 | 249 | 250 | 251 | 252 | ... | 285
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.