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juha
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#55663 17-Dec-2006 08:57
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Sigh. So Xtra is still spinning that yarn? I followed up on it, after reading a post here on GZ that pointed to an Xtra page that blamed the introduction, no sorry, re-introduction of unconstrained plans... actually, they were never removed, were they? for the slowdown on Telecom's DSL network.

The response from Telecom:

We're monitoring it now; it looks like the actual experience is, better than the prediction for most customers.


Right. No surprise there, because while Telecom unlike other telcos around the world didn't implement an interference management plan when they built the DSL network, there was no evidence that higher bit-rates would turn things into to custard from an electrical point of view.

Furthermore, the dire predictions of people who now have broadband not getting it anymore, or new customers not being able to get it, turned out to be wrong as well:

At this stage we don't know of any customers that can no longer get Broadband at all.


I think it's high time for Xtra to stop talking rubbish.

The problem with Go Large is that the plan is wildly popular, far more so than Xtra expected. A while ago, I heard the connection into Telecom's core network is simply a 10Mbit/s half-duplex coax circuit, which unsurprisingly enough isn't sufficient to provide the kind of broadband experience customers could reasonably expect.




Eddie
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  #55667 17-Dec-2006 10:00
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Thanks NZSnoopy Please let me know the outcome once you've changed ISP. When are you looking at switching to Orcon?

I would like to switch & stay away from Xtra ASAP! Preferably b4 Christmas.

It's just terrible receiving such letters from Xtra telling us crap ("we are going to refund you some money for this, so shut up") and never attempt telling us WHAT they are going to do with these customers, instead giving us 3 options.....
- "stick with us if you dunno what we're talking about"
- "down grade youself, mate!"
- "[swearing] off"

(Moderator edit (BG) - Removed swearing. Replacing some letters with *'s doesn't make it any less of a profanity.)

 
 
 
 


NZsnoopy

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  #55675 17-Dec-2006 11:54
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When are you looking at switching to Orcon?


I signed up with Orcon yesterday (online), it should take around 5 working days (hopefully sooner).

BTW: Im downloading a 500MB file from Filefront @ between 17 & 23kbps, its gonna take about 7-8 hours to download...Broadband UNLEASHED!

Eddie
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  #55680 17-Dec-2006 14:09
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I think we're pretty much in the same scenario.

I download a 200MB file from Megaupload takes me around 4 hours... at approx 14KB/sec :(

Will look forward to hear your feedback about switching to Orcon. :)


cokemaster
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#55682 17-Dec-2006 15:54
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Remember, there are other plans that Xtra offer which are not subject to the fair usage policy and traffic management policy. Changing to them usually takes a few hours and its generally worthwhile checking if you're wanting to see the difference between a Go Large type plan and a non Go Large plan.






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Bung
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  #55688 17-Dec-2006 18:33
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juha: I think it's high time for Xtra to stop talking rubbish.


There have been a couple of posters here I think that have been told some story by the helpdesk that there is a compatibility problem with some modems and (some) Alcatel line cards that Alcatel is supposedly working on. Any truth to that?

NZsnoopy

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  #55689 17-Dec-2006 18:45
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Remember, there are other plans that Xtra offer which are not subject to the fair usage policy and traffic management policy. Changing to them usually takes a few hours and its generally worthwhile checking if you're wanting to see the difference between a Go Large type plan and a non Go Large plan.


I am well aware of the other plans xtra offers, Go Express $49.95 max/max 2GBcap is restricting to say the least, Pro(interleaved) $79.95 max/max 15GBcap is nice but expensive compared to Orcon's exact same plan(interleaved disabled) which is only $59.95 w/tolls, you do the math...

 
 
 
 


execute22
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  #55753 18-Dec-2006 09:06
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People who are affected by this go slow plan; is it only international traffic that is slow? That’s what I’m finding. My line speed is 2.4 mbps, I’m happy with that. My national speed is fine, I can pull down(http) an ubuntu iso locally at 250 kbytes/sec, Im happy with that. ANYTHING international is slow e.g. pulling an ISO from optus.net is running 15-20 Kybtes/sec!!! It should be the same speed as local, it’s just across the ditch! Telecom has a 480 GIGABIT connection (southern cross cable) right in to optus. Has anyone else had the same experience? Or are most of your complaints actually your line speed?

 

Try it: http://mirror.optus.net/ubuntu-releases/6.10/ubuntu-6.10-desktop-i386.iso

If your line speed is 2mpbs or more (check your dsl router control panel) you should be able to pull at LEAST 150-250 Kybtes/sec


juha
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  #55756 18-Dec-2006 09:16
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execute22:Telecom has a 480 GIGABIT connection (southern cross cable) right in to optus. Has anyone else had the same experience?


Errm, no, Telecom doesn't have that much into Optus' network. That's the SCC total capacity to the US. Telecom owns 50% of the SCC, with Singtel/Optus having 40% and Verizon/MCI 10%. I don't know how much connectivity Xtra has to Optus, but I doubt it's several hundred gigabit per second.






execute22
66 posts

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#55759 18-Dec-2006 10:07
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Yeah ok well done. 480Gbps was mentioned for effect, it was a figure I saw quoted with regard to the SCC. But I’m glad you pointed it out since it's fairly reverent to my 15-20kbps download rates! No but really! I'm pretty sure and I say this without really knowing, but telecom (xtra, ISPs, “poeple with big networks”) have ample international bandwidth at their disposal. And even though I pay for "as fast as my line will go" It's not going as fast as my line will go!Cry


neilinnz
165 posts

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  #55802 18-Dec-2006 15:22
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Bung,

I've also been told by Xtra tech support there maybe some problems with the Alcatel kit used in some of Telecoms exchanges and that Alcatel are working on the problem as well as Telecom.
I have had loads of disconnection problems with DLink and Netgear modems which apparently use the same chips inside.  There is a work around to this problem if you set your ADSL modulation to G.999.2 (or G_lite) then the problem goes away.  The only downside is that this ADSL modulation has speed limits so you won't get speeds higher than about 2Mb/s.  Those speeds though are still pretty fast and are a much better option than a 4Mb/s speed that drops every 5 minutes.

Bung
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  #55804 18-Dec-2006 15:34
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nhe911 was another to get that story. If true I'm surprised nobody in the newspapers has picked up on it.

barf
643 posts

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  #55815 18-Dec-2006 17:17

dlink modems are crap and you can't polish a turd.




Sniffing the glue holding the Internet together

Victor
3 posts

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  #55888 19-Dec-2006 18:50
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Wow, some of you guys seem to be getting pretty rough speeds. I can get about 25kb/s off most file hosting sites (Rapidshare, Megaupload) and im on 256k. This is with www.inspire.net.nz

(Moderator edit (BG) - Added hyperlink to URL in post)

NZsnoopy

8 posts

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#56233 23-Dec-2006 12:01
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Well Guys Great News!

I have just been switched over to Orcon max/max 15GB plan (from Go Large) and the difference is huge.  My router is now reading 3744kbps/640kbps.  I ran a few speedtests (Speedtest.net/Auckland server) and its averaging 3200-3500/400-600, my browsing speed has increased tremendously (I can now watch streaming video again, yay!) The most notible difference i am noticing is my ping, 30-40ms Auckland, 70-80 Australia, 150-170 USA, it has dropped around 50-80ms because of the un-interleaved connection.  I couldnt have wished for a better xmas present.

If you're unhappy with Go-Large and dont want to spend $30 more on an xtra max/max plan, go with Orcon max/max 15GB w/ tolls for $10 more than Go-Large. You will not regret it.

Have a merry christmasWink

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