Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

885 posts

Ultimate Geek
+1 received by user: 31


Topic # 111815 15-Nov-2012 18:32
Send private message

As per subject line house rented and previous tenant hard to track down. Currently a dial tone so have an existing number. New people wanting a Vodafone naked DSL connection. But existing services on line. Any suggestions? Get a new line connected independent of existing but at what cost?

Create new topic
306 posts

Ultimate Geek
+1 received by user: 41

  Reply # 717872 15-Nov-2012 19:10
Send private message

May want to check, but there should be a second pair of wires coming to the demarcation point. Maybe get the new services connected to that pair and connect the house wiring to that pair of wires.

1 post

Wannabe Geek

  Reply # 717875 15-Nov-2012 19:20
Send private message

Submit a connection request with your chosen provider, in this case vodafone, they will see the live connection there and advise you to ring them from it, once you have called them from that active line they are able to submit a disconnection request regardless of the provider it is currently connected with, and can then proceed with the connection as per normal.


2337 posts

Uber Geek
+1 received by user: 373


  Reply # 717876 15-Nov-2012 19:20
Send private message

There are simple processes to resolve issues like this.. Contact your ISP and they should be able to get it sorted out for you.(Escalate if the help desk cannot help you).

Also Try dialling 07 832 0000 (Free Number) and see who the toll provider is (normally it will tell you) and usually its the ISP as well and dial 1956 and then ring up the ISP and tell them the old owners moved out and for them to disconnect the line.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18

Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47

Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25

New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48

Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48

Oppo R11s: high-end Android, budget price
Posted 27-Feb-2018 16:27

Samsung New Zealand introducing the Galaxy S9 and S9+
Posted 26-Feb-2018 07:00

Fujifilm X beats its best with new top of the range, high-performance camera
Posted 24-Feb-2018 14:05

One million kiwis affected by cybercrime
Posted 24-Feb-2018 13:58

New Zealanders want to engage with government online and via mobile apps
Posted 24-Feb-2018 13:56

Samsung launches Samsung Max
Posted 24-Feb-2018 13:52

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43

Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27

2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.