Possibly NO Broadband connection in Wellington for us???

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406 posts

Ultimate Geek

#718899 17-Nov-2012 20:38

have you looked into a provider like slingshot/orcon/compass that may have their own MSAN in your local exchange?

sbiddle

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#718902 17-Nov-2012 20:45

kornflake: have you looked into a provider like slingshot/orcon/compass that may have their own MSAN in your local exchange?

Churton Park is fully cabinetised with around 90% of the suburb being VDSL2 capable. It's also one of the the first suburbs Wellington to have had UFB fully deployed to the entire suburb. There is certainly no shortage of connectivity options in the area.

ULL isn't going to be an option due to the distance from the Johnsonville exchange.

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#718903 17-Nov-2012 20:48

Zeon: Some parts of Churton park DO NOT HAVE DSL or ANY copper services - you have to use fibre. THis is only the newer subdivision part though.

BoF was only deployed to small pocket of Grenada Village, not Churton Park.

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#718905 17-Nov-2012 20:56

petercad: There is the little green fibre box at the footpath though.

Unfortunately, that may not help you - I understand there is an old (and I believe now decomissioned) cable TV network in the suburb - if it's a fairy old looking (i.e. scuffed and weathered) box then it probably belongs to this.

nicks

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Master Geek

#718906 17-Nov-2012 21:05

I live in Churton Park. When we brought our house about three years ago we had to wait about three months for ADSL as the ports were all full. However, since then it has been cabinetised. UFB has also been laid throughout and is available for connection, and mobile coverage is excellent (particularly on Telecom). No TelstraClear cable but other than that I wouldn't have thought you would have problems finding something.

mattwnz

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#718910 17-Nov-2012 21:27

johnr:
mattwnz:
petercad: Hi all,

Anyone know how, in this day and age, there can be the high possibility of not being able to get Broadband connected to a House we are going to rent in Churton Park, Wellington?

Have phoned Vodafone, who guaranteed that we could, then 3hrs later said that there'd be no chance
We nee broadband for a Home Office situation, so will potentially be renting a great house with no internet

Anyone know of any other providers other than the main ones that can provide services?

Cheers!

What's their reasoning. I would suggest contacting telecom, as their support these days is really good and their pricing too is now one of the lowest.

If Vodafone can't provide a ADSL port then no provider can! This must of been covered so many times on Geekzone, No ISP can que jump this is all regulated if the Chorus tech finds a port free then it has to be allocated to the next person on the list no matter what ISP they are with,

If you get the port and others are on the waiting list then questions will be asked and someone will be answering to the MED or Comcom

Actually they initially didn't say it was an ADSL connection they were trying to connect to, nor the reason for not being able to connect it! There are several internet options in Wellington, including fibre, telstras fibre, ADSL, and 3G, hence if one provider who only provides limited services can't help, another should be able to give options. Also not sure if Woosh still have their wireless network operating still in Wellington suburbs. If it is due to no room with ADSL, they can go to telstra for a fibre cable connection as that area could be covered, or possibly the new national fibre network if available. Alternatively they could get a 3G connection with telecom, but probably not the most affordable option.

petercad

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Master Geek

#718920 17-Nov-2012 22:29

It was normal ADSL we were trying to get, and no provider can actually give us a reason why we can't get it either.
Fibre is out of the price range as far as I can see, looking to spend $80-90 per month and want 50Gb if possible.
Also, we will only be renting the property, so won't be able to make any changes (such as fibre to the house) without the landlords consent, and being a landlord of 2 properties myself, I wouldn't consent to it if it was my place.
3G not applicable due to excessive cost.

Thanks so much to all for the insights and options, just wanted to hear what other had to say on the situation

We will know more on Wednesday, but will check Telstra tomorrow morning in their shop in Wellington City, and have emailed Compass and Actrix about what they can do, seems promising from both of these providers.

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#718950 17-Nov-2012 23:50

petercad: Also, we will only be renting the property, so won't be able to make any changes (such as fibre to the house) without the landlords consent, and being a landlord of 2 properties myself, I wouldn't consent to it if it was my place.

Slightly off topic, but why not? I wouldn't have thought it would be damaging to the property.

Hmmmm

gareth41

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Ultimate Geek

#718952 18-Nov-2012 00:03

I would be asking the neighboring houses if they have any form of broadband connected, and also looking to see how many wifi ssid's are showing up in the area. Worse case scenario ask someone in the street if you can connect into theirs and offer to pay their bill, use two outdoor high power ap's in bridge mode between the two houses. A friend of mine did that with my help, he moved to a rural block north of Kaukapakapa and was told the average wait time for DSL was three years. Fortunately his neighbour had it already and was about 500m down the road line of sight, so we offered to pay their bill and installed a wifi link. Its only ADSL1 but it beats using expensive 3g or even nothing at all, who knows when or if the area will be upgraded.

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#718965 18-Nov-2012 07:52

petercad:
Fibre is out of the price range as far as I can see, looking to spend $80-90 per month and want 50Gb if possible.
Also, we will only be renting the property, so won't be able to make any changes (such as fibre to the house) without the landlords consent, and being a landlord of 2 properties myself, I wouldn't consent to it if it was my place.
.

Snap fibre lite with 50GB -$75. And I am sure others do the same.

You wouldn't consent to connecting a fibre to your rentals? I think you should reconsider your stance on this. Think of it as chorus needing to do some work on your existing phone line to make it work. Most of the time there is no damage as they tunnel under the ground in most cases.

If you have fibre at your door, and you should have if your moving to Churton Park, this may be your only option.

sbiddle

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#718966 18-Nov-2012 07:56

While it's handy everybody else listing suggestions it's worth waiting until a tech visits (which would be Chorus, not Telecom) and confirms the cabling. I have never come across, or even heard of, a scenario where a cabinetised area has no ports, quite simply because it's not a scenario that can typically occur.

Issues do occur on the other hand where netmap data is incorrect for a premises meaning a manual prequal is required to confirm port and MPF availability before a service order can be lodged.

johnr

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#718967 18-Nov-2012 07:57

mattwnz:
johnr:
mattwnz:
petercad: Hi all,

Anyone know how, in this day and age, there can be the high possibility of not being able to get Broadband connected to a House we are going to rent in Churton Park, Wellington?

Have phoned Vodafone, who guaranteed that we could, then 3hrs later said that there'd be no chance
We nee broadband for a Home Office situation, so will potentially be renting a great house with no internet

Anyone know of any other providers other than the main ones that can provide services?

Cheers!

What's their reasoning. I would suggest contacting telecom, as their support these days is really good and their pricing too is now one of the lowest.

If Vodafone can't provide a ADSL port then no provider can! This must of been covered so many times on Geekzone, No ISP can que jump this is all regulated if the Chorus tech finds a port free then it has to be allocated to the next person on the list no matter what ISP they are with,

If you get the port and others are on the waiting list then questions will be asked and someone will be answering to the MED or Comcom

Actually they initially didn't say it was an ADSL connection they were trying to connect to, nor the reason for not being able to connect it! There are several internet options in Wellington, including fibre, telstras fibre, ADSL, and 3G, hence if one provider who only provides limited services can't help, another should be able to give options. Also not sure if Woosh still have their wireless network operating still in Wellington suburbs. If it is due to no room with ADSL, they can go to telstra for a fibre cable connection as that area could be covered, or possibly the new national fibre network if available. Alternatively they could get a 3G connection with telecom, but probably not the most affordable option.

I am aware of the services Vodafone retails the OP made it very clear they contacted Vodafone

Cbfd

306 posts

Ultimate Geek

#718988 18-Nov-2012 10:30

@sbiddle - i know of a few cabinets fromcabinetisation that have waiting lists cos f not enough ports even tho more have been added numerous times

sbiddle

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#718989 18-Nov-2012 10:35

Cbfd: @sbiddle - i know of a few cabinets fromcabinetisation that have waiting lists cos f not enough ports even tho more have been added numerous times

Yes this can happen and it can be a 1-2 week delay until a new line card is added to the cabinet.

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#719032 18-Nov-2012 13:19

petercad: being a landlord of 2 properties myself, I wouldn't consent to it if it was my place.
3G not applicable due to excessive cost.

You are a stink landlord then.

Also I was under the impression that it was not possible for a landlord to refuse to allow telecommunications or television services to be installed, like how those apartments that tried to operate a monopoly on phone service got into a little strife a while back?

Richard rich.ms

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