Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




587 posts

Ultimate Geek
+1 received by user: 22

Subscriber

Topic # 114016 5-Feb-2013 11:20 Send private message

If you're one of the lucky few to have a broadband connection in an area where there's waiting lists, will initiating a change of isp's force you to lose your connection all together and throw you to back onto the waiting list?

The reason I ask, a friend of mine had Vodafone knocking on their door offering them a deal if they changed from Telecom, and there are definitely waiting lists in their area for broadband, heard this from people up the road.

Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

615 posts

Ultimate Geek
+1 received by user: 84


  Reply # 757187 8-Feb-2013 02:43 Send private message

mattwnz:
webwat:
Jaxar:
Ragnor: Do not cancel with the old ISP until after the new ISP has completed the takeover of the connection and they should be fine.



This is the really critical part. Other than this the only risk is some sort of significant mistake made either at the new provider or the old and for this type of request it is actually hard to get it wrong as long as the customer does not prematurely cancel.

But mistakes do happen, and once chorus have connected up someone else from the waiting list onto your port they cant really just take them off again. Normally a simple change of ISP is reasonably safe, and if its in Voda's redzone then you should be more concerned about whether you get a real landline or just a voip port on their modem -- both are good but make sure you understand the limitations of each.


One of the ISPs though has to take the blame if you end up going on a waiting list after a simple ISP change, and that would probably result in the offending ISP arranging another form of connection while they are on the waiting list, and them wearing the cost for the difference. That is if they can't get them back off the waiting list. Mistakes do happens, but their are always consequences/costs to mistakes.


The simple answer is that any ISP will turn you down rather than make a guarantee they have no right to make like guaranteeing a connection, If for any reason the connection is unable to be transferred (active or not) you will be placed at the bottom of a waiting list by chorus, This is something no ISP has any right to challenge due to their service contracts.

In short no ISP can ever guarantee a connection and the contracts you are required to agree to for a connection allow for it for this very reason, Under no circumstances would any sales agent want to or be allowed to void this contract.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59


Passive Optical Lan means fibre to the desktop
Posted 12-May-2017 17:09


Finalists Named for 2017 CIO Awards
Posted 11-May-2017 20:00


Exhibition to showcase digital artwork from across the globe
Posted 10-May-2017 18:54


Accelerate 2017 to focus on navigating disruption with a design thinking mindset
Posted 10-May-2017 18:49


James Pascoe Group switches to Rimini Street for support of SAP aplications
Posted 10-May-2017 18:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.