Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




95 posts

Master Geek


#114841 4-Mar-2013 23:38
Send private message

Hi 

We are just south of Christchurch (in Rural  Springston) and currently on ADSL broadband.  We live a fair way from the exchange/cabinet -  pretty much on the limits I think.

A couple of years ago when Broadband at the gate 'arrived' .  Pretty variable speeds but seldom below 1MB and often around 2MB and sometimes over 3MB.
This has slowly degraded and I ended up changing ISP's (from Slingshot to Snap) not because I thought that Snap would be faster but because they might be easier to deal with. (In general I have found this to be the case) 

Currently max speed is 1.4MB at a very quiet times. Peak time in the evening    .3MB.  Sometimes slower. Pretty much unusable.

Snap have indicated that the synch speed at the gate is 2.4Mb although last time I called them it was 1.5MB so again quite variable. 

My query is to understand if this is something that is 'fixable' or whether its just capacity on the line?
I have been reading a lot here on Geekzone re a master splitter and would go with that if I thought it would help, but the variance I am seeing makes me suspect that at peak times we are really struggling and that a splitter would not help.

But, also wondering if the system speed at the gate means that there is something else in the mix here.
It seems lower now than it has ever been.  Subsequent to moving to Snap, have heard that Slingshot may have their own gear in the exchange - so perhaps they are faster than Snap - I thought that they  all just used the same gear?

I did ring Chorus and they implied that nothing is planned for the exchange and that perhaps I should look at the Vodafone RBI wireless option that appears to be an option. 

Details from my Router that hopefully helps clarify things




Any advice greatly appreciated - thanks

From the robots queries
Your ISP and plan  =  SNAP  50GB
- Type of connection (ADSL,) 
- Your modem DSL stats - as per graphic
- Your general location (or street)  - Bethels Rd Springston
- If you are rural or urban  = RURAL
- If you know your connection is to an exchange, cabinet or conklin (Not Sure) 
- If your connection is to a ULL or wholesale service  Not sure?
- If you have done an isolation test as per the link above - I have tested standlone speed via ethernet cable not wireless



View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

1468 posts

Uber Geek


  #774971 5-Mar-2013 13:54
Send private message

pjays: So its seems pretty certain I am on a Conklin due to my upload speed (864kbps)? Should I/could I confirm this via my ISP or with Chorus themselves?
Snap should be able to tell you.

In the end "nothing is planned for the exchange" can only mean one thing you're stuck either on Conklin or a ASAM, both of which have limited backhaul capacity. Additionally if you're being served from a cabinet (ADSL1 cabinets aren't shown on the Chorus SAT) then most likely the lines cannot be unbundled through UCLL so I doubt Slingshot had their own equipment.

776 posts

Ultimate Geek

Trusted
Snap Internet

  #774998 5-Mar-2013 14:33
Send private message

Hi Peter,

You are connected to the Springston exchange to an Alcatel 7300 (ADSL1 only) This DSLAM is feed by multiple E1's but is not at this time showing any signs of congestion.

We have done a line check and based on the estimated attenuation on your line you should be seeing higher sync speeds than 2Mbps, we will ask Chorus to go and check this out and report back to you soon!

(Just for Geek sake there are 2 ASAM's and 2 Conklin DSLAM's in the Springston Area, and there are no current plans for upgrades, even under RBI, SPN/A is also a waiter cabinet, but you are connected to SPN)

Cheers





Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



View this topic in a long page with up to 500 replies per page Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.