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833 posts

Ultimate Geek


  #798125 11-Apr-2013 22:14
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Nuwanda:
Back to your install - I would have instaled the hybrid cable into a section of electrical conduit, from the ETP to the vent (and possibly under the floor), to protect it from the elements (for its long term stability).


Thanks for that. Since Chorus is subbing to Downer, you think there's any point in asking them to apply that conduit at least into the vent?


Actualy the installers will be subcontractors of Downer (Employees of Downer and their subcontractors, working on the chorus contract, are normaly only identified as being 'from Chorus') -  they wont come back and install a section of conduit now as it will mean rework for no money (unless a Quality Team Member requests it) and your service will have to be disconnected.  - if the cable breaks down in the future (3-5 yrs)it will not be an expence on you to have it replaced but on Chorus 



54 posts

Master Geek


  #798128 11-Apr-2013 22:23
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InstallerUFB:
Nuwanda:
Back to your install - I would have instaled the hybrid cable into a section of electrical conduit, from the ETP to the vent (and possibly under the floor), to protect it from the elements (for its long term stability).


Thanks for that. Since Chorus is subbing to Downer, you think there's any point in asking them to apply that conduit at least into the vent?


Actualy the installers will be subcontractors of Downer (Employees of Downer and their subcontractors, working on the chorus contract, are normaly only identified as being 'from Chorus') -  they wont come back and install a section of conduit now as it will mean rework for no money (unless a Quality Team Member requests it) and your service will have to be disconnected.  - if the cable breaks down in the future (3-5 yrs)it will not be an expence on you to have it replaced but on Chorus 


Great, thanks. Frankly, I've always been more pissed off about the Sky install. That's a nasty-looking cable.

I should mention that the installers were actual Chorus guys. That is, they arrived in Chorus vans, and they didn't look stolen.

;-)





 
 
 
 


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Master Geek

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  #798521 12-Apr-2013 16:59
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Nuwanda:
Yyrael:
InstallerUFB: Nuwanda - congrats on joining the UFB connected club

Putting my installer hat on - there are a few estetic things I dont like about your install but they're only minor when it comes to the handleing of the hybrid cable - we never leave it exposed to the elements outside and we will always atempt to bring the cable up inside the wall and not over the scurting.

For those asking and as I have been instructed - Chorus (and their contractors) are not allowed under the natonal RMA agreements, for the installation of the UFB network, to add an aerial service connection without removeing an aerial service connection, unless an exemption has been applied for and granted by the local council.


Nuwanda - you are very very lucky to have both a copper and a fibre aerial connections - I hate to say this but your connection should not have gone ahead with both. We have been instructed to reject all jobs back to Chorus (via them back to the providers) when the install works out to be an aerial connection and the retaining of the copper connection is requested.


I'm amazed this even got sent to Chorus let alone went ahead hahaha. Well no take backs now :)

Just to be clear as has been said above we do not accept installs that are overhead. You need to drop the copper overhead or wait for Voice over Fibre. This is an anomaly do not expect to get fibre overhead because of this. It simply won't happen


I can only take one thing from your comment: that I was somehow a special case? An accident?

Of course, I know zilch about the ins and outs of the whole procedure, but the Chorus guys weren't rogue operatives giving a finger to the powers that be. They obviously had a set of parameters to work within. The only thing that makes sense is that installs vary greatly from locality to locality.

It may be of help to note that my original courtesy call was from Downer. When the Chorus guys turned up I asked why them and not Downer. They, of course, were subbing from Downer. Maybe that connection has some bearing. All I know is that there was no doubt, confusion or trepidation on the part of Chorus. They just did a job.


Haha I'm not questioning the legitimacy of the install at all, if anyone else in NZ could rock up and do an install like that I'd be impressed haha. It's just that it's not meant to happen. Our business rule is overhead copper must be dropped and as UFB Installer said, Chorus are meant to reject the request if it has overhead copper. In this case you've slipped past ... I'm not angry or anything I just wanted it to be clear that others should not expect this to happen, if you have overhead cabling you will need to drop it.

In regards to the speed query, there are a vairety of enviromental factors effecting any broadband connection, the 30/10 and 100/50 are theoretical maximums. We don't guarantee that speed and you shouldn't expect exactly that speed from any ultra fast connection

3 posts

Wannabe Geek


  #799342 14-Apr-2013 21:57
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I am down the other end of the Street no 35 and have had fibre through Snap since Nov last year.
Already had underground but running Snap VOIP. Took a while to get things working correctly bu everything humming now.





54 posts

Master Geek


  #799433 15-Apr-2013 09:42
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Good stuff.

Was the Snap install a test install for them? Nov seems early even though the fibre has been in for almost a year.

What do you mean that it took a while to get things working correctly? The VOIP?

Oh, out of interest, could you try the speedtest.net speed test? Wouldn't mind seeing what your speeds are to the Auckland, Orcon server.


oc35: I am down the other end of the Street no 35 and have had fibre through Snap since Nov last year.
Already had underground but running Snap VOIP. Took a while to get things working correctly bu everything humming now.



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Wannabe Geek


  #799606 15-Apr-2013 13:02
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  #799653 15-Apr-2013 14:23
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Nuwanda:

I should mention that the installers were actual Chorus guys. That is, they arrived in Chorus vans, and they didn't look stolen.

;-)



You're a little confused here -- Chorus do not directly employ field technicians that will come and install a service to your house. Although the vans and uniforms all say "Chorus", those technicians will actually be the employee of the local service company who are contracted to carry out work for Chorus. In your instance, they will have been from Downer. The idea is that the end user should be under the impression that they are dealing directly with a Chorus technician and in this instance that certainly seems to have worked!

 
 
 
 


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  #799665 15-Apr-2013 14:53
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Didn't know that, either. The subterfuge is really working, as you say!

100 posts

Master Geek


  #802575 19-Apr-2013 23:13
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Last Friday I was connected to Snap. Chorus technician spent about 40 minutes.

Before:

WorldxChange

And after:



Speed before:


And after:

833 posts

Ultimate Geek


  #802580 19-Apr-2013 23:27
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vgamail: Last Friday I was connected to Snap. Chorus technician spent about 40 minutes.



I gather this was a BOF to UFB conversion? - Change out of ONT & RGW (Router)

Question: Are the photos showing the equiment the right way up ie a vertical cabinet with powe board at the bottom?

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Master Geek


  #802938 20-Apr-2013 22:57
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InstallerUFB:

I gather this was a BOF to UFB conversion? - Change out of ONT & RGW (Router)

Question: Are the photos showing the equiment the right way up ie a vertical cabinet with powe board at the bottom?


Yes, it was BOF to UFB conversion. Both photos are in right way, power board on the bottom.

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  #802941 20-Apr-2013 23:57
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btw.. thats one of the ugliest home cabinets I've seen. Was that how it was installed in the past in the new house??

Mad Scientist
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  #802946 21-Apr-2013 07:04
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So nowhere near 100/50 Mbps huh?




Involuntary autocorrect in operation on mobile device. Apologies in advance.


Mad Scientist
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  #802970 21-Apr-2013 08:55
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oops missed the crucial bit 30/10 plan :D that's pretty darn good now :D




Involuntary autocorrect in operation on mobile device. Apologies in advance.


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  #802980 21-Apr-2013 10:01
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Vladimir, why dont you move the Fritzbox to somewhere useful where its wireless can acutually work properly, rather than being locked in a Faraday cage.

Cyril

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