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131 posts

Master Geek
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Topic # 127488 12-Aug-2013 16:21
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Hi, does anybody know if Full flavour media throttle p2p traffic? All of my, um, downloads seem to hover around 60ish Kbps or worse. line speed is at approx 40M

Time of day maybe?

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Uber Geek
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  Reply # 875974 12-Aug-2013 16:21
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



371 posts

Ultimate Geek
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  Reply # 875999 12-Aug-2013 17:00
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Are you on an unlimited data plan or do you have a data pack (eg. 250GB per Month) ?



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Master Geek
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  Reply # 876003 12-Aug-2013 17:04
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Unlimited, well "fair use" of 300G. I notice on the invoice there is an entry for this: 

Dedicated Speed: 7am-7pm: 0 x Per Additional Mbps $10.00 NZD
Dedicated Speed: 24/7: 0 x Per Additional Mbps $25.00 NZD

I was not told what this means. I can guess tho.

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Uber Geek
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  Reply # 876011 12-Aug-2013 17:41
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You could try asking Full Flavour!

Either contact via their website, or PM myfullflavour here. http://www.geekzone.co.nz/user_public.asp?user_id=59679

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  Reply # 876017 12-Aug-2013 18:04
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Have you got UPnP enabled on your router? And a fireall rule allowing the port your Torrent client is using?

Could just be that you aren't connecting to many peers.

I do remember seeing myfullflavour say they will prioritise business connections over residential during the day so may they are just shaping your connection a bit.

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Ultimate Geek
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Full Flavour

  Reply # 876024 12-Aug-2013 18:32
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RunningMan: You could try asking Full Flavour!

Either contact via their website, or PM myfullflavour here. http://www.geekzone.co.nz/user_public.asp?user_id=59679


+1 for this.

We do have a pecking order when the network gets a bit busy - P2P packets are dropped when other traffic needs the bandwidth.

Outside of peak hours your P2P should be running without any interference as it passes via our network.

We see most users schedule their P2P around midnight as we see a massive spike at that time each night, which is fine with us.



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Master Geek
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Reply # 876051 12-Aug-2013 19:25
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Well, as for UPnP and firewall settings they are all unchanged from my previous provider.

But anyway, regardless of what is fine by you, it's not fine by me. Typical NZ customer non-service you'd have to say.

What'll it cost to get a dedicated line speed? I am looking at 3 downloads now at worse than dialup speeds. This is feckin unacceptable and I guess I'll contact the provider directly for a rant.

Cheers

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  Reply # 876066 12-Aug-2013 19:47
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myfullflavour:
RunningMan: You could try asking Full Flavour!

Either contact via their website, or PM myfullflavour here. http://www.geekzone.co.nz/user_public.asp?user_id=59679


+1 for this.

We do have a pecking order when the network gets a bit busy - P2P packets are dropped when other traffic needs the bandwidth.

Outside of peak hours your P2P should be running without any interference as it passes via our network.

We see most users schedule their P2P around midnight as we see a massive spike at that time each night, which is fine with us.


Seems odd to me that you. Have an unlimited plan with traffic shaping AND a fair usage limit. If y are going to throttle traffic anyway, the fair use limit seems rather pointless.

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Uber Geek
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  Reply # 876071 12-Aug-2013 19:51
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tatbaird: Well, as for UPnP and firewall settings they are all unchanged from my previous provider.

But anyway, regardless of what is fine by you, it's not fine by me. Typical NZ customer non-service you'd have to say.

What'll it cost to get a dedicated line speed? I am looking at 3 downloads now at worse than dialup speeds. This is feckin unacceptable and I guess I'll contact the provider directly for a rant.

Cheers


One of the reasons why I hate P2P, it's all dependent at the other end and the router has to juggle lots of open connections. Really annoying. Left that protocol years ago.

I don't usually download before 10pm but quickly fired up 2 multi thread downloads to have a look at the speed

1 is at ~1MB/s the other ~800kB/s on similar line stats to yours. After midnight always better speeds.

No problems here. I never download during peak.




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Master Geek
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  Reply # 876073 12-Aug-2013 19:56
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NonprayingMantis:
myfullflavour:
RunningMan: You could try asking Full Flavour!

Either contact via their website, or PM myfullflavour here. http://www.geekzone.co.nz/user_public.asp?user_id=59679


+1 for this.

We do have a pecking order when the network gets a bit busy - P2P packets are dropped when other traffic needs the bandwidth.

Outside of peak hours your P2P should be running without any interference as it passes via our network.

We see most users schedule their P2P around midnight as we see a massive spike at that time each night, which is fine with us.


Seems odd to me that you. Have an unlimited plan with traffic shaping AND a fair usage limit. If y are going to throttle traffic anyway, the fair use limit seems rather pointless.


Hear hear.



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Uber Geek
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  Reply # 876080 12-Aug-2013 20:09
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Was on telecom's 500gb plan through to April this year and been on the fair use plan since .

0 problems. On a good night I can max my bandwidth tipping 5 MB/s now and then, But otherwise I'm regularly hitting a total of around 3.5MB/s, constant. Never had that feeling of being throttled at all . I'm a happy chappy. Until I saw this thread, I'd never have known FFM were network managing during peak times. Peak for me is strictly surfing.




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Ultimate Geek
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  Reply # 876233 13-Aug-2013 08:17
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tatbaird:
NonprayingMantis:
myfullflavour:
RunningMan: You could try asking Full Flavour!

Either contact via their website, or PM myfullflavour here. http://www.geekzone.co.nz/user_public.asp?user_id=59679


+1 for this.

We do have a pecking order when the network gets a bit busy - P2P packets are dropped when other traffic needs the bandwidth.

Outside of peak hours your P2P should be running without any interference as it passes via our network.

We see most users schedule their P2P around midnight as we see a massive spike at that time each night, which is fine with us.


Seems odd to me that you. Have an unlimited plan with traffic shaping AND a fair usage limit. If y are going to throttle traffic anyway, the fair use limit seems rather pointless.


Hear hear.




If we turned the prioritisation off then during peak hours browsing & in particular streaming (YouTube/Netflix/iTunes) takes a big dive.

It only takes 50 of our users running P2P at half their line rate to take out a sizeable chunk of our international capacity.

We've mentioned it on the boards before and with any potential customers that have asked - keep P2P and heavy downloading outside of peak hours. Midnight-7am the network is super quiet so you should get good speeds on P2P then.

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Uber Geek
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  Reply # 876237 13-Aug-2013 08:35
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this is the one thing that bugs me about some ISP's , they are quite willing to take your money but they will tell you when you can use the internet and for what. it's why i left Slingshot and why i would never leave Snap, the freedom to do what i like when i like with a service that i am paying good money for.




Common sense is not as common as you think.


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  Reply # 876240 13-Aug-2013 08:41
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vexxxboy: this is the one thing that bugs me about some ISP's , they are quite willing to take your money but they will tell you when you can use the internet and for what. it's why i left Slingshot and why i would never leave Snap, the freedom to do what i like when i like with a service that i am paying good money for.

Wonder whether lauding Snap in this context was a good idea. I remember what happened to my Xnet speeds a few years ago after the heavy downloaders jumped on board!

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Ultimate Geek
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  Reply # 876251 13-Aug-2013 09:17
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I'd like to think we're fairly blatant that we target small & medium business users and that P2P during peak hours isn't what the service is designed for.

This is spelled out on our VDSL F.A.Q. page.

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